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Outsource2india Developed Web Portal with Payment Option for World's Largest Logistics Company

Case Study on Web Portal Development for a Logistics Company

The Client

The client is a leading US company formed in 1907. The company grew in size and operations by focusing on global commerce. Today, the client is a multibillion-dollar enterprise which needs no introduction and is a top name in the logistics industry. The client's service network currently spans over 200 countries worldwide ensuring safe movement of goods, funds, and information.

Client's Requirement & Challenges

With an increase in business volume, the client was determined to optimize their services. And for that, they wanted a website with chat facility as well as payment options favorable to customers. It was challenging for the client to find a solution because they were unsuccessful in finding a partner with the right expertise for the task. Outsurce2india was approached by the client after carefully considering our past experience and most importantly because we met their expectations just the way they wanted.

Our Solution

O2I assigned the project to a well-experienced team of web developers, project managers, and business management specialists who carried decades of cumulative experience handling similar projects. The client was provided the following solution -

  • O2I developed and customized a web portal to the client's specifications allowing their chat agents to interact with their customers and provide necessary guidance as well as channelizing payment on picking the package
  • We designed the portal to support maximum interaction without lag in performance

The Results

The project undertaken by our team brought immense satisfaction to the client. Our latest development methods brought results that were immediate, observable, and worked better than expected. We delivered a ready-to-use web portal within a short turnaround time which was of top-quality and highly appreciated by the client. The key improvements in performance were as follows -

  • Growth in the number of new customers especially the ones acquired through the web portal
  • The client could provide better satisfaction to their customers
  • The client could provide their customers a safe and flexible option for payment (cash and UPI)

Outsource Web Portal Development to O2I - Leader in Software Development Services

Outsource2india has 25 years of experience in offering web portal development solutions and have developed responsive web portals for many small and big clients. Our 100+ developers and project managers have decades of cumulative experience and have been the reason behind our growth. We are an ISO-certified organization which has several global delivery centers and follow latest development practices as well as security standards giving you the peace of mind for outsourcing requirements to us. You can avail our cost-effective development services to improve business performance as well as enhance customer interaction.

Reach us now to save more than 30% cost involved in web development. Our teams will help you customize a solution that brings best results in short TAT.

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