Call Center Services We Offer
Struggling to meet your sales target by imprinting a professional brand image? Are you unable to cope with the rising demand for omnichannel customer support? Then you are in the right place.
We are a global call center services company offering flexible services customized to our client’s needs. Get goal-oriented solutions that precisely cater to your unique business requirements. Be it uplifting your brand reputation or elevating the customer experience, we have got you covered. Our technology-empowered solutions enable seamless multi-channel engagement and guarantee superior results.
Scale quickly based on your business needs with our quick and efficient call center support. As a reputed provider of call center services, we offer customized call center solutions, which include:
Inbound Call Center Services
Missed calls and missed opportunities. Never miss another call with quick and efficient inbound call center support.
Outbound Call Center Services
Get our super agents to increase your reach and close sales with our outbound call center support.
Contact Center Services
Support your customer interactions across multiple channels with our omnichannel contact center solutions.
Telemarketing Services
Build, execute, and manage your telemarketing sales campaigns with our personalized telemarketing strategies.
Virtual Assistant Services
Get qualified administrative professionals who work remotely to manage your organizational and executive tasks efficiently.
Call Center Monitoring Services
Monitor agent performance, provide feedback, and improve your services with our call monitoring solutions.
Lead Generation Services
Generate high-quality leads that convert and manage sales campaigns with our customized lead generation services.
Customer Support Services
Cater to your customers round-the-clock and serve them proactively with our customer support services.
Technical Support Call Center Services
Leverage the expertise of our skilled, qualified, and experienced tech support representatives to assist your customers with troubleshooting technical challenges.
Call Center Services in the Philippines
The outsourcing industry in the Philippines continues to dominate the economy due to its proficient workforce, cultural compatibility, language proficiency, and young demographic. Call center services are no exception to this. As a visionary consulting firm, we have established our offices in the Philippines to serve global clients with exceptional call center services.
The services we deliver from the Philippines go beyond mere cost and time benefits. Their accent-neutral resources, English language fluency, resilient work ethics, and time-zone advantage gives you flexibility and scalability advantages. Improve customer satisfaction, reduce churn, and increase your reach with our call center services in the Philippines.
What Makes Us the Preferred Call Center Service Provider?
Proactive call center solutions are the key to accelerating success. As the preferred call center service provider, we provide offshore call center services that help you transform your business processes and save up to 50% of costs. However, outsourcing call center services to us assures you the following benefits -
- Infrastructure and Technology
- Transition Process
- Operational Transparency
- Call Center Training Process
- Call Center Staffing Calculator
- Flexible Pricing Model
Give your business a competitive edge and increase your organization's efficiency with our outsourced call center solutions. As a reputed call center service provider, we provide call center support that precisely caters to your unique business needs.
Call Center Data Security
CALL CENTER CASE STUDIES
Several global customers benefitted by outsourcing their call center services to O2I.
More Case StudiesINDUSTRIES WE CATER TO
- Aerospace
- Agriculture
- Automotive
- Customs Brokerage
- Defense
- Energy
- Ecommerce
- Entertainment
- Finance
- Food
- Healthcare
- Hospitality
- Information Technology
- Logistics
- Manufacturing
- Multimedia
- Public Sector
- Pharmaceutical
- Retail & e-Commerce
- Telecommunications
- Insurance
- Legal
- Real Estate
CALL CENTER ARTICLES
- Call Centers in India
- Benefits of Call Center Outsourcing
- Outsource Technical Support Services to India
- Why outsource inbound customer services?
- 10 Key Challenges Faced By the Call Center Industry in India
- 14 Factors Which Constitute A Great Customer Experience
Articles on outsourcing call center services, call center management, inbound/outbound call centers, virtual call centers from Outsource2india.
More ArticlesCALL CENTER TESTIMONIALS
Payal Doshi, Head - Marketing and Communications,
Imaginarium Solutions Pvt Ltd
Denis Lysenko, CEO, Di Develop Inc
Our Global Offices & Delivery Centers
Outsource Call Center Services to Stay Ahead of the Prospecting and Customer Service Game
We are a global call center service provider with 24 years of industry experience in providing exemplary call center customer services and technology-empowered call center support. Our outsourced call center services in the Philippines have empowered global clients with technology-enabled solutions.
Our call center outsourcing services enable you to -
- Build a professional brand image and meet your sales target
- Provide exceptional omnichannel customer support
Ready to grow your business, retain existing customers, and deliver value with our customized services? Then contact us now. We look forward to hearing from you.
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USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
Flatworld Mortgage Solutions LLC
116 Village Blvd, Suite 220, Princeton, NJ 08540
135 Camino Dorado, Suite 7, Napa, CA 94588.
How We Work
We are a leading outsourcing services provider following a streamlined 5 stage outsourcing process to ensure that our services are delivered on time at cost-effective rates. Read More
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