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Content Moderation Services

Outsource Content Moderation Services

Flag inappropriate content, foster a safe environment, and monitor social influences.

Our content moderation services combine the expertise of human moderators with the innovative capabilities of AI.

Stop non-compliant user-generated content from damaging your platform’s reputation. Gain peace of mind with our team of trained, multi-lingual moderators who provide 24/7 real-time monitoring and checking of user-generated content. We are a trusted partner providing global clients with content moderation services designed to rectify user submissions. Our services ensure that all the content aligns seamlessly with your platform-specific guidelines and internal community standards.

Equipped to work on multiple platforms, we seamlessly integrate with your tech stack. Our streamlined moderation workflows cover text, image, and video content to ensure consistency. Working as an extension of your team, we collaborate to calibrate your quality requirements and develop custom processes that perfectly align with your content moderation needs. We combine the power of human expertise and innovative AI capabilities to deliver unparalleled content moderation solutions. This helps you foster a thriving online community across your platform.

Content Moderation Solutions We Offer

Create a safe, more engaging online community with our comprehensive content moderation support services. Our seamless content screening process eliminates harmful and inappropriate posts from your platform. Some of the top services we offer are -

  • Web Content Moderation

    Web Content Moderation

    Our expert team of human moderators combines cutting-edge AI technology to filter out harmful and inappropriate content posted/streamed on your website, protecting your brand reputation and users from potential risks. As the volume of user-generated content varies from one platform to another, we provide scalable moderation support that caters to your specific needs.

  • Social Media Content Moderation

    Social Media Content Moderation

    We moderate content across all social channels; ideally, we do not curb the user's ability to engage freely in an open dialogue. Our experts identify restricted content based on community guidelines; we tag them to perform corrective measures.

  • User-generated content moderation

    User-generated content moderation

    Our user-generated content moderation services offer a strategic advantage to your platform, ensuring a seamless and secure user experience. We review diverse content types, from text and images to videos, across multiple languages and cultural contexts. Our real-time monitoring capabilities and efficient workflows enable us to identify and remove any inappropriate or harmful content swiftly.

  • Discussion Board Moderation

    Discussion Board Moderation

    We add all posts in your forum to a moderation queue and review them minutely. Our experts spend several hours of the day scanning the discussion boards to catch and eliminate inflammatory content.

Why Hire Us as Your Content Moderation Company?

Our content moderation team is adequately trained to understand your specific needs and monitor content based on unique community standards. The key indicators of our services include -

  • Certified Services

    We are a leading ISO 9001:2015 accredited content moderation services provider with rich domain expertise. We cater to businesses across geographies and industries.

  • Data Security

    We adhere to ISO/IEC 27001:2022 ISMS-certified security systems to ensure project confidentiality. We sign NDAs to prevent unauthorized third-party access to your business information.

  • Quality Services

    Our services help you to vet content according to community guidelines, specifications, and compliance. We monitor your social media content to enhance brand loyalty among consumers. We also monitor anomalies and flag suspicious accounts to ensure fraud prevention.

  • Short Turnaround

    We study trends and in-depth analysis reports quickly and adeptly. We raise warning signs about potential issues ahead of time. Also, we drive engagement and nurture interest within narrow timelines.

  • Single-point Contact

    You can get personalized support without waiting indefinitely for a response from the upper hierarchy. You can use the single point of contact to convey your concerns and generate instant responses.

  • Experienced Team

    We have a team of 500+ skilled marketing specialists who leverage the right monitoring and listening tools to moderate your online content. Leverage our precise management skills to moderate content for sensitive communities.

Additional Services You Can Benefit From

Inbound Call Center Services

Maximize customer satisfaction with our Inbound Call Center Services. Our highly trained agents offer professional and personalized support, ensuring stellar customer experiences.

Outbound Call Center Services

Drive business growth with our Outbound Call Center Services. Our skilled team excels at customer outreach, enabling you to generate new sales opportunities effortlessly.

Cold Calling Services

Unlock the untapped potential in your target market with our Cold Calling Services. Our persuasive approach to cold calling ensures meaningful engagements and a higher conversion rate.

B2B Lead Generation Services

Accelerate your sales pipeline with our B2B Lead Generation Services. We identify and qualify high-quality leads, increasing the likelihood of closing deals with the right businesses.

Client Success Stories

O2I Provided Call Quality Monitoring to a Leading Tech Firm

Call Quality Monitoring to a Leading Tech Firm

The client had outsourced call quality monitoring to us. They successfully realized their goals with our services by availing it at affordable rates in addition to the free trial.

Read more
O2I Provided Customer Support Services for an Online Medication Retailer

Customer Support Services for an Online Medication Retailer

A leading online medication retailer was looking for a cost-effective and quality customer care service provider. Our team helped them to save costs by over 40%.

Read more

Outsource Content Moderation Services

Testimonials

We have partnered with Outsource2india recently and they have been supplying us with a bespoke CCTV monitoring system. Outsource2india have great customer service and are available for all our needs at any given point. Furthermore, Outsource2india has become a part of our family and always seem available to help.

Director, Property Management Company, Nottingham, UK More Testimonials »

Moderation has become an increasingly complex challenge for companies operating platforms where users can upload short videos, images, and text content. The sheer volume of user-generated content makes it nearly impossible for these companies to review each submission in real-time, leading to potential risks such as inappropriate or harmful content circulating on their platforms.

Get comprehensive solutions tailored to your unique needs of content-sharing platforms with content moderation outsourcing. Our expert moderators diligently monitor pictures, videos, and articles posted by users. We perform real-time monitoring of group chat rooms, proactively identifying and removing foul language, derogatory remarks, and inappropriate content. This enables platform providers to safeguard their reputation, enhance user experience, and maintain a safe online environment for a vast user base. We serve clients across industries such as entertainment and media, social media, e-commerce, travel and hospitality, and government.

Let our experienced moderators backed by AI capabilities tackle your content moderation challenges, while you nurture an engaging community of users on your platform.

Contact Us

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Decide in 24 hours whether outsourcing will work for you.

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Flatworld Solutions Address

USA

116 Village Blvd, Suite 200,
Princeton, NJ 08540

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

Call Center Services in Philippines Hire Talented & Friendly Agents for your Call Center Read More

Frequently Asked Questions (FAQs)

How to choose the right content moderation service company?

When selecting a content moderation service provider, it is essential to evaluate their track record, substantiated by favorable client testimonials and case studies. Industry expertise is equally crucial to ensure the outsourcing partner grasps the distinct challenges and demands of your niche. Assessing their technological capabilities and moderation procedures gives you an estimation of how they manage the scale and intricacies of the content. Furthermore, evaluating their commitment to compliance and data security guarantees adherence to industry regulations.

What are the benefits of partnering with a content moderation service company?

Partnering with a content moderation service company offers businesses expert content screening, ensuring a safe and compliant online environment. It reduces operational overhead by eliminating the need for in-house moderation teams and resources, providing cost-effectiveness and scalability. Additionally, businesses can focus on core competencies while maintaining a positive brand reputation and fostering a seamless user experience.

How much do content moderation services cost?

Outsourcing legal support tasks to a virtual assistant service provider has several benefits. These include cost savings, increased efficiency, access to specialized skills and expertise, flexibility in scaling resources, and improved focus on core legal tasks.

How experienced is your team in providing content moderation services?

Our content moderation team has extensive experience in delivering top-notch services to a diverse range of clients across various industries. We have moderators rigorously trained to handle different content types, ensuring accurate and efficient screening. Our team is continuously updated on the latest industry trends and best practices to maintain high-quality content moderation standards for our valued clients.

Do you provide ongoing content moderation support after project completion?

Absolutely! We pride ourselves on offering comprehensive and ongoing content moderation support even after completing the project. Our commitment to our clients extends beyond the initial engagement, ensuring a long-lasting partnership and maintaining a safe and compliant online environment. With our dedicated team and scalable solutions, you can count on us to consistently monitor and moderate your content to uphold your brand reputation and user satisfaction.