Computer-aided telephone interviewing (CATI) is a labor-intensive task. The interactive system guides interviewers to probe with important and effective questions, ultimately improving your market research data. Spending more time on multiple respondents can significantly raise operational costs coupled with the risk of errors in data processing. If these are your concerns, then you need the help of professionals like us. You can stop slogging and start surfing while we take care of all CATI market research process from data logging to result analysis.
If you want structured interviews carried out in substantial number to provide professional pre-coded response, turn to Outsource2india's CATI market research services. We quickly set up questionnaire on CATI system and export error-free results to give you the ultimate marketing edge in business. All that by working under tight deadlines and tackling challenges with due diligence.
Why Offshore Computer-Assisted Telephone Interviewing Services to India?
By outsourcing CATI (computer aided / assisted telephone interviewing) services, you'll be able to rest easy knowing that you're obtaining quality performance data that you need to capture. Our automated predictive dialer center employs Rapid Dial to interview consumers and improves your international business-to-business market. The growth of market and efficient tools means that there's never been a better time to outsource CATI solutions to India.
CATI Market Research Services We Offer
Are you wondering why CATI service outsourcing to India, and specifically to O2I?
Outsource2india's CATI services are fully comprehensive, covering all your needs for questionnaire design, design functions, automatic call scheduling, interviewer training, and enterprise reporting. Questionnaire design is critical for getting the most useful information from your data. O2I's CATI system constructs the most sensible questionnaire design, with special attention paid to logic and response values. Our design functions are uniquely customized to your needs and make use of autodialing to limit human error.
Our automatic call dialing aligns all factors to ensure that you get the highest response rate and most valuable responses possible. Interviewers are trained by outsource2india to ensure reliable and high-quality data. Enterprise reporting condenses the critical information and delivers it to you in real time. All these services operate smoothly from offshore, allowing you to focus on other processes and tasks while remaining assured that your CATI needs are taken care of quickly and efficiently.
When you outsource CATI solutions (computer-assisted telephone interviewing) to O2I, we put our world-class expertise in action to bring high-performance insights at your fingertips. Our automated predictive dialer center interviews customer by leveraging Rapid Dial. With the fast-paced growth in the market and availability of automation tools, there no dearth of market research solutions when you outsource CATI market research services. We offer the following services as part of CATI market research -
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CATI Market Research Service Studies
The CATI market research services are designed to offer a wide coverage when it comes to collecting marketing & business intelligence. We conduct studies in the following segments -
- New product development studies
- Pricing research
- Data processing services
- Report and Presentation Services
- Market segmentation and buyer behavior
- Remote and rural studies
- Event and conference feedback surveys
- Customer-satisfaction and employee assessment surveys
- Product use and development-based studies
- Advertising testing
- Buyer behavior and need analysis
- Market segmentation studies
- Social, cultural and indigenous studies
- Event/conference feedback surveys
CATI Marketing Research Process We Follow
By outsourcing CATI market research services to experienced professionals at O2I, we follow a mix of well-practiced methods to get past barriers en route to profit generation. The method we follow to collect & interpret data, design questionnaires, and carry out the interview is as follows -
01. Requirement Gathering
We work with your team to gather a comprehensive list of requirements. It helps us understand the root objective
02. Training Interviewers and Scheduling Interviews
To gather accurate information and encourage participation we impart training that will let interviewers track feedback and improve the effectiveness of the survey
03. Design Questionnaire
We shortlist questions specific to end users and design the layout that will enable users to easily interact with options
04. Interview Respondents
We interview your target audience by presenting the questionnaire and collect the data. If the client wants to edit the previous question we help them modify their submitted answer
05. Collection, Analysis, and Interpretation of Data
The data is collected from the interview and analyzed by our expert team. The extracted data is further lined up for report generation
06. Report Generation
The interpreted data is checked for errors before the creation of custom reports that act as an excellent marketing insight
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Outsource2india presents one-of-its-kind and user friendly FREE Online Call Center Staffing Calculator. We have tried to make this calculator, concise, easy-to-use, and informative. It helps you calculate your call center outsourcing cost with least possible inputs. Hope this Call Center Staffing Calculator met your requirements and gave you an efficient experience and result. In case you need more information about our Call Center Staffing Calculator, please refer to our user guide
Why Choose O2I's CATI Marketing Research Services?
When you want to make the best decisions based on the industry's most accurate insight, you need a partner with expertise in building usable reports. In the competitive industry, no other name towers over Outsource2india when it comes to CATI marketing research services. With a team of experienced project handlers, researchers, and automation experts we have the resource to interview your target audience for key data. Get the following benefits outsourcing CATI market research to us -
O2I is an ISO certified company with experience in market research projects. We are backed by 24 years of experience in computer-aided telephonic interview services for product launches, Insurance, healthcare, and other customer satisfaction surveys that help interpret the market in depth
Market research data is highly confidential and sensitive in nature. When you want a reliable partner to handle your project with care, you need not look past us. We provide CATI India and overseas solution that take care of designing questionnaire without your data falling in wrong hands
High Accuracy and Quality Service
The CATI services we provide is an optimized solution that is designed with your needs in focus. Our high-quality solution is 98% accurate and 100% transparent so you can see how your project is being implemented from start to finish. We audit the output and reports from the research to ensure high accuracy. Our CATI call center has the technology to detect customer churn via voice recording
We value your time and concern. Hence, we have optimized our services to ensure quick turnaround time and quality results. You can save 35% of the time spent on executing interviews and designing questionnaires by outsourcing CATI market research to O2I
O2I's CATI market Research is a solution that has produced exceptional results for an array of industries such as software, online printing, real estate, retail, broadcasting, and much more.
Pocket-friendly Pricing Options
Cost is the typical reason why companies prefer to outsource CATI market research services to third-party vendors. You can save big on staffing and training because we follow a flexible pricing model to let you avail services that fit your budget
We assign a dedicated member who will be your point of contact during the project. So, if you have concerns that need to be addressed, get in touch with our subject matter experts.
CATI Market Research Services Software
To save time on simple and routine tasks we automate portions of CATI market research services that will help you shave off significant expenditure and time involved in keeping tasks in-house.
Experienced Team of Marketing Researchers, and Analysts
We are never short of savvy marketing researchers, analysists, and statistics experts who can help you set up focused questionaries' in brief time. Our staff has over 10 years of experience in CATI services to bring you the results you need.
Our call center infrastructure is modern and equipped with the latest resources that will allow you to get maximum satisfaction for the service we render. Get faster, safer, and better results by electing to work with us.
Secure Data Exchange
We employ secure FTP and firewalled VPN that facilitates safe transmission of project files. You can send your files without concerns about loss or misuse.
Round the Clock Availability
Get 27/7 support anytime, anywhere. We offer consistent support to resolve any challenges you face in the quickest manner. We got you covered in all aspects with our time zone support.
Client Success Stories
Outsource2india's CATI Services Increased Productivity and Reduced Operating Costs for a leading Customer
O2I conducted 500 surveys within a very short turnaround time for a leading internet media and market research solutions company using CATI Services. Our customer benefited from 30% cost savings & increased productivity.
Read the case study
O2I CATI Field Services Helped a Client Study the Internet and Technology Behavior of Children Across Australia
Client availed O2I's CATI services to conduct 500 surveys of parents and children (aged between 6 & 17 years) across all the Australian states to develop a B2C database within 4 weeks & estimated budget.
Read the case study
Outsource CATI Market Research Services to O2I - Leader in Call Center Service
I concur that we have used O2I Call Center services, during which time they have provided our business with excellent support in the areas of marketing, data research, lead generation & customer service. The team at O2I displays excellent & constant communication with our team to stay current with updates & feedback. I can confidently recommend O2I as a solid & reliable supplier & experts in their field. We are considering using their services in other areas as well.Spokesperson,
Online Advertising Company, Amsterdam, Netherland More Testimonials »
Outsource2india is a top provider of CATI market research services in India with footprints in 160+ countries. Our call center services have brought immense success to more than 80+ global marketing companies. To complete challenging research projects in a swift and efficient manner we are backed by state-of-the-art infrastructure capable of handling multiple projects at unbeaten pace. Our solutions are flexibly priced, so you need not worry if your budget is limited. Experience the power of automation software that will speed up the work in no time and free your staff to focus on other tasks.
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Reach us now to select CATI market research services that fit your budget and needs. We are happy to handhold you through the procedures from inception to completion.
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