Are you looking for ways to leverage video recordings, live cameras, IR detectors, proximity sensors, and video monitoring services to the fullest? Get dedicated professionals from Outsource2india for monitoring video recordings or live streams. With human eyes monitoring the security systems, discrepancies can be reported immediately and appropriate alerts can be sent to the concerned people.
Hiring security guards for round-the-clock surveillance turns out to be extremely expensive and becomes an unnecessary burden. With our video monitoring services, we can monitor live videos and recordings remotely for you so you can take instant action. We can monitor your property in real time and the feedback can be sent to you virtually. Our remote video monitoring is exceedingly cost-effective and more efficient.
Video Monitoring Services We Offer
We deploy advanced technologies and monitoring tools to make the task systematic. Our team has worked with a variety of clients across the globe and know what to look for while human monitoring a video stream. O2I offers video monitoring services that have been trusted by our clients for the past ten years. We have not only reduced their video monitoring costs, but also made sure that no event is left unreported. Our services include -
CCTV Live Monitoring
We can keep an eye on your assets and resources on your behalf and report any untoward incident immediately through live CCTV camera feeds. Our team would watch over your premises every second 24/7/365 and follow the protocols for reporting events based on the priorities and alerts defined by you, while respecting the need for privacy. We understand the legal and ethical aspects of CCTV monitoring. You can rely on us for tracking -
- Public areas
- Office premises
- Retail outlets
- Manufacturing units
- Parking areas
- Construction sites
- Banks or ATMs
- Private properties
- Vacant lands, and more
Pre-recorded Video Monitoring
If you have pre-recorded video footage and you want a set of human eyes to go through it all and alert you in case of any issues that you want to track, then we can help you immediately. O2I can deploy an experienced team and will review hundreds of hours of footage quickly for you. We will take out snippets and screenshots from the video and compile the findings for your perusal.
Monitoring Systems Health Check
Your CCTV devices need to be healthy and working for surveillance to work. We conduct routine health checks of all the hardware and software systems and the entire surveillance network to ensure that there are no glitches, loss of footage, skipped frames, camera disfunction, etc. Our human monitoring team also conducts planned and unplanned audits to assess the state of the monitoring system. We check for lighting in the camera vicinity, camera functioning, panning and zooming remotely, audio levels, signal strength, motion detectors, etc.
Reporting and Documentation
Whenever our team finds any irregular activity, we categorize it based on the level of priority and report it to the concerned authorities. Our reports contain a systematic description of what was observed along with timestamp, screenshots or video snippets of the evidence. We also prepare weekly or monthly reports of all the recorded incidents, as per the client's needs.
O2I also takes care of the task of labeling and archiving all the video footage in an orderly format. We categorize videos appropriately along with keywords and descriptions, so that they become easy to retrieve in the future.
Video Monitoring Process We Follow
We follow a transparent process in video monitoring. Our team ensures that you are notified about the progress through weekly/monthly/quarterly reports to ensure that you understand how we deal with the video monitoring challenges. Our process is as follows -
We analyze your security infrastructure and connect it with our remote video monitoring system through the internet
We define the service levels, objects and events to be monitored, kind of alerts and escalations, and the reporting format
We deploy a team to monitor live video feed 24/7 or according to your time preferences
In case of any incident, the operator will take the necessary steps to report it to the concerned authorities immediately
The operator can also send a real-time voice alert to the intruders to prevent them from causing damage
The operator would look at the event through multiple camera angles and zoom in to get clear pictures
The operator would prepare a quick report about the incident, along with photo and video evidence and send it the right person
Other Services You Can Benefit From
Why Should You Outsource Human Video Monitoring Services to Outsource2india?
Outsourcing video monitoring services to O2I can help you avoid overhead cost and time because you need not own full-time resources or sophisticated infrastructure to run the monitoring operations. Our world-class solutions will end your concerns and deliver optimal results without denting your wallet. The benefits you can avail by partnering with us are as follows -
ISO Certified Video Monitoring Services Provider
Outsource2india takes pride because we are an ISO 9001:2015 certified company. Our certification reflects our service quality and dedication in providing 100% reliable video monitoring services.
Total Security and Confidentiality Guarantee
O2I is an ISO/IEC 27001:2013 accredited video monitoring service providing company. We have robust processes in place for assuring 100% data confidentiality, access controls, safe cloud storage, data transfer protocols, and so on. When you outsource to us, you can rest assured that there would be no breach of information. We have a state-of-the-art infrastructure with advanced tools and licensed technologies.
High-quality Video Monitoring Services
The video monitoring services by Outsource2india is supervised by quality control team on a regular basis to ensure that service levels meet your expectations and the SLA. Our QA experts will furnish timely reports on the performance and provide recommendation to our team improve the service levels if necessary.
Our remote video monitoring services have reduced our client's surveillance costs by up to 60%. Our offshore service model allows us to deliver economical round-the-clock coverage for your requirements, so you don't have to hire local security personnel and manage their shifts.
FTE Video Monitoring Experts
We have a 500+ video monitoring experts at O2I who are highly trained in monitoring software. With over a decade of service experience, our team is capable of completing the human monitoring of videos in a record-breaking time.
We have a sophisticated infrastructure that is complete with proprietary and in-house monitoring technologies. We always upgrade our inventory to ensure 100% accuracy in the audio monitoring services.
You don't have to worry about hiring additional security personnel for short-term requirements. We have a team of over 200 video monitoring experts, and they are ready to get started whenever you need. We can take up short-term as well as long-term video monitoring assignments and ramp-up or ramp-down the surveillance team according to your needs.
Quick Response Time
When we are working for you, we follow the SLAs and offer instant alerts and escalation protocols defined by you. We respond instantly in case of live video monitoring along with complete report about the incident.
We will assign you a dedicated member who will receive your calls, emails, and other communications without making you wait. In this way, you need not wait indefinitely to get in touch with alive agent.
We offer total monitoring of your assets so that you don't have to manage the shifts of your surveillance teams. O2I has a global setup with video monitoring teams spread across the globe. This gives you a unique advantage of getting round-the-clock vide monitoring services seamlessly.
Client Success Stories
Provided Call Quality Monitoring to a Leading Tech Firm
A reputed tech company was unhappy with services from other call monitoring services provider. They contacted us in desperation and achieved their goals through our services.Read more
Call Abandonment Rate Slashed From 40% to 8% With Expert Inbound Tech Support
The call waiting time was reduced to less than 3 minutes with our inbound tech support. We also shrunk the call abandonment rate to just 8%. Our solutions brought 93% increase in the caller satisfaction.Read more
Outsource Video Monitoring Services to O2I
O2I help us is doing verification calls and follow up with our customers on feedback calls. If you want to take out the pain of managing a call center, then I can confidently recommend Outsource2india as a solid and reliable supplier and experts in their field.Chief Executive Officer,
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O2I is the most trusted provider of video monitoring services in India. We are an ISO 9001:2015 certified call center services company with refined processes and top-notch infrastructure. By partnering with us, you would not only streamline your surveillance operations, but also ensure that no issue, theft, untoward incident, security breach, threat, etc., gets overlooked. Our 24/7 video monitoring support, instant alerts, detailed reporting, and top-notch service levels are all available for you at affordable rates.
Contact us if you are looking for video monitoring outsourcing services and tell us your requirements. We will provide and free sample as well as a free quote.
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- Outsource2india Delivered Cold Calling and Appointment Setting Services to a Serial US-based Entrepreneur
- Outsource2india Delivered Appointment Setting Services to an Insurance Company
- Outsource2india Provided Call Center Services to a Healthcare Provider in the USA
- Outsource2india Provided Cold Calling Services to a Brazilian Cosmetics Company
- Outsource2india Delivered Appointment Setting Services to a Financial Services Firm
- Outsource2india Delivered Appointment Setting Services to a Mortgage Lender
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