Looking to reduce vulnerability to operational downtime and external disruptions? Our Business Continuity Planning (BCP) services apply the Define, Measure, Analyze, Improve and Control (DMAIC) lifecycle and Voice of the Customer (VoC) -to-Critical to Quality (CTQ) alignment to safeguard your operations with validated, scalable frameworks.
Outsource2india applies Lean Six Sigma rigor to continuity strategy—combining VoC-based risk prioritization with CTQ-driven recovery planning. Our solutions are executed by BCP specialists using Poka-Yoke techniques and process validation checkpoints to help you at every stage of business continuity planning. We leverage the latest BCP tools and technologies while delivering top-notch services.
Business Continuity Planning Services We Offer
Our service portfolio is architected around Lean Six Sigma principles. We begin with structured Customer Value-Added (CVA)- Business Value Added (BVA)- Non Value-Added (NVA) mapping to ensure each continuity component is outcome-driven and fully traceable. Some of the key business continuity planning services we offer include -
VoC-to-CTQ translation using impact-weighted risk models.
Root cause identification using Failure Mode and Effects Analysis (FMEA) and failure-mode modeling.
Recovery workflows structured under DMAIC.
Selection guided by statistical prioritization and scenario stress-testing.
Scenario-based simulations using standardized playbooks, tracked for CVA/NVA deltas.
Training aligned with control phase metrics and updated Standard Operating Procedures (SOPs).
Vendor risk alignment validated via process compliance and continuity readiness metrics.
Infrastructure recovery guided by CTQ-mapped Recovery Time Objective (RTO) and Recovery Point Objective (RPO) benchmarks.
Alignment checklists structured to ISO 22301 and Lean Six Sigma (LSS)-defined audit checkpoints.
Automation deployed post-validation with built-in error-proofing (Poka-Yoke).
Integrated dashboards highlight BVA/NVA risk metrics in real time.
Predefined escalation frameworks validated under controlled testing conditions.
Live-fire process drills executed under statistically sampled event assumptions.
Governance mapped to control phase outcomes and tracked via internal audit KPIs.
Real-time monitoring aligned to CTQs and deviation alerts.
Full program architecture based on Lean Six Sigma maturity models.
Other Services You May Benefit From
Why Choose O2I for Business Continuity Planning Services?
Outsourcing business continuity planning services to Outsource2india can give you access to a series of benefits that you can take advantage of. Some of the key reasons for you to choose us as your business continuity planning company are listed here -
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Affordable Pricing Options
We provide our customers with highly flexible and affordable pricing packages that will go well with their budget and business requirements.
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Data Security
Our ISO/IEC 27001:2022-certified controls include Poka-Yoke safeguards and audit-ready data access protocols.
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Superior Quality Services
Every service is governed by DMAIC and SOP-driven execution, ensuring defect-free BCP delivery.
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State-of-the-art Infrastructure
Our global delivery centers house technology stacks validated under LSS process-readiness assessments.
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Single Point of Contact (SPOC)
Your SPOC acts as the process controller—tracking CTQ performance, deviation trends, and continuous improvement loops.
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Highly Scalable Services
Our service ramp-ups follow Lean demand forecasting, ensuring no resource bottlenecks or overcapacity costs.
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Skilled Team
Our team comprises some of the most experienced and skilled business continuity planning experts who can cater to all your needs with ease.
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Round the Clock Support
Support workflows include shift-overlap mechanisms and real-time status dashboards to maintain continuity.
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Quick Turnaround Time
Distributed team architecture allows for a validated 24-hour cycle completion model.
Client Success Stories

Outbound Calling Services to a Group of Physicians
A leading group of physicians was looking for an outbound calling service provider. Our team delivered the best quality services to the client in no time.
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Cold Calling Services to a Leading B2B Vendor
A leading B2B vendor was looking for a partner who could help them with cold calling services. Our team at O2I helped the client with cost-effective services.
Read moreOutsource Business Continuity Planning Services to Outsource2india
Testimonials
The team Outsource2india has provided excellent support and always delivered an extra mile in their efforts. Right from the outset, it has been a great experience to work with the O2I team.
Co-Founder, Tech-startup based out of UK More Testimonials »Outsource2india is one of the leading providers of business continuity planning services in India and a gamut of other call center consulting services to global clients. Our experts apply Lean Six Sigma governance to every continuity project—ensuring that your business remains resilient, agile, and statistically de-risked. Get in touch with us today to schedule a BCP consultation tailored to your VoC and process maturity.

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Services
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O2I delivered exceptional appointment setting services for a leading US-based franchisee consultant resulting to boost online contacts and conversions
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Outsource2india Delivered CCTV Surveillance Services to an Aluminum Recycling Company in the US
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Outsource2india Delivered Virtual Assistant Services to an Autism Therapy Provider
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Outsource2india’s Effective Lead Generation Services Created Tremendous Business Impact
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Provided Lead Generation Services to Company in the Medical Insurance Sector
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Outsource2india Assisted a Successful Health Supplement Providing Company with Enhanced Customer Support Solutions
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