Beware of scammers: O2I does not hire freelancers. Our projects are executed in our facilities across the globe. View vendor selection policy here.
B2C Cold Calling Services

Outsource B2C Cold Calling Services

Ignite your leads and accelerate sales with our unscripted and interactive B2C cold calling support

Struggling to get your initial sales step right with inefficient B2C cold calling? Are your agents unable to intrigue your target audience and increase their interest in your offerings? Well, B2C cold calling is the significant first step of your sales, and leveraging the expertise of an experienced service provider like us gives you the head start you need.

We are a leading provider of B2C cold calling services, assisting clients worldwide. Our B2C cold calling process is designed to target decision-makers, referral accounts, and big buyers. We have highly skilled super agents to generate leads, run email campaigns, develop niche calling scripts, pitch introductory sales, and work based on the customer's convenience. Understand your customers' personas, analyze their needs, and target them efficiently with our customized services.

B2C Cold Calling Services We Offer

Strategic cold calling can convert conventional calls into profiting prospects. We leverage our 25 years of outbound call center service expertise to devise an extensive script backed by our experience in cold calling campaigns. Our services include -

  1. Lead Nurturing Services

    Lead Nurturing

    Our B2C cold calling scripts and communication approach can enable you to nurture leads at each stage of the marketing funnel. Our processes are designed in a way that will facilitate customer engagement through several touch points to unearth the business potential.

  2. Lead Qualification Services

    Lead Qualification

    Our contact center executives can support you with the lead qualification, which in turn will allow you to identify the potential buyer based on their response. We engage with the decision makers and can work on their schedule to ensure that the prospect-to-sales qualified lead ratio remains optimum.

  3. Lead Generation Services

    Lead Generation

    Our B2C cold calling services can enable you to boost your leads generation campaigns. Our services can facilitate your internal sales team to build high-quality sales-qualified leads. We also offer tracking, reporting, and 24/7 support service can assist you to target your audience more precisely.

  4. B2C Lead Appointment Setting

    B2C Lead Appointment Setting

    We create our sales script and FAQs as per the customer's persona. Our cold calling experts can specifically target the customer and address their needs/queries. Thus, you can shortlist the profiles to set up appointments according to their location, designation, etc.

  5. Telemarketing & Outbound Sales

    Telemarketing & Outbound Sales

    All our call center agents go through an intensive training program, from accent training to calling etiquettes, making them well-equipped to boost your telemarketing and outbound sales initiative. We can also boost your sales and marketing campaign by working as an extension of your sales team.

Our B2C Cold Calling Services Process

Our B2C cold calling process is built in a way to augment your market reach and generate success. It includes the following 5 processes -

Requirement Gathering  

01. Requirement Gathering/Sign of Contract

At first, we will find your exact requirements and sign the contract to kick-start the B2C cold calling project

Evaluation of Customer List  

02. Evaluation of Customer List

Our agents will sort out the list of the potential prospects to call on a priority basis

Creation of Script & Sales Collateral  

03. Creation of Script & Sales Collateral

We will create an extensive service/product scripts and FAQs that will cover our agents' talking points and help them engage with the customers

Initiate Cold Call  

04. Initiate Cold Call

Our call center agent will make the cold call based on the below on-the-call checklist.

  • Deliver opening sales pitch
  • Know their current expertise and operations
  • Investigate the customer's issues, requirements, etc.
  • Brief about the product/service
  • Raise question if the product/service fits their needs
  • Ask if the customer wants to follow-up on agreed time
  • If yes, collect the customer's contact information
  • Pass on the information to the sales team
Creation of B2C Cold Calling Report  

05. Creation of B2C Cold Calling Report

We will send weekly/monthly reports to help you find the gaps and make your campaign successful

Call Center Software We Use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya

Industries We Cater To

We provide our outsourced B2C cold calling services to clients belonging to several industries and verticals, which include the following. We can customize the cold calling services to suit the unique requirement of every industries and vertical. This includes -

Custom BrokerageCustom Brokerage
Information TechnologyInformation Technology
Public Sector/GovernmentPublic Sector/Government
Retail & eCommerceRetail & eCommerce

Our Call Center Portfolio

What Makes Us the Preferred B2C Cold Calling Company?

Serving clients in the B2C domain for more than 25 years now, our services will help improve your lead volume and quality. Some of the major advantages of outsourcing B2C cold calling services to us are -

  • 100% Information Security

    We are an ISO/IEC 27001:2022 certified B2C cold calling company. It shows our strong business model where we can safeguard your business's data from any unwanted interruption. Our offices, delivery centers, and systems are rock-solid and can protect your data from any security breach.

  • State-of-the-art Infrastructure

    Our experts work in a safe environment where they have access to ultramodern infrastructure, tools, systems, and technologies to achieve your business goals within the stipulated time.

  • High Quality

    We ensure that you will only receive high-quality prospects that will reduce the cost per prospect and boost your ROI. Our resources follow up with the prospects and upon any sign of interest, we will instantly pass the information to your sales team.

  • Multilingual Language Support

    We have a gamut of B2C cold-calling executives who are well-versed in multiple languages. They can sympathize with the prospects' requirements by understanding their needs in their language. Our agents can converse in French, German, Spanish, Russian, Cantonese, Mandarin, Scandinavian, and other East European languages.

  • Bilingual Language Assistance

    We have a gamut of bilingual resources at our call center facility which can help you reach a wider market audience and converse with them in their language. Our agents can switch between the languages, which facilitates the possibility of reaching prospects.

  • Detailed Monthly Cold Calling Report

    As a reputed B2C cold calling company, we strive to fill your sales pipeline with sales-qualified leads. We also provide weekly/monthly B2C cold calling reports to help you streamline your business, identify gaps, and boost your marketing & sales campaign.

  • Ease of Scalability

    We can fine-tune our services anytime to scale up your business needs. Several organisations look up to us as we offer top-notch appointment setting services that enhance business growth and elevate the brand image. Business tycoons do not have to allocate their resources or invest in costly infrastructure to accomplish their endeavours.

  • Flexible Pricing Options

    When you have a fixed allocated budget but have a dearth of a solid framework, do not worry. We have a fix for your niche requirement. Our business model is based upon a flexible pricing option, which depends on several factors such as the volume of the calls, industry, and more.

Additional Services You Can Benefit From

Cold Calling Services

Approach your target audience with an optimized pitch devised using unique marketing strategies.

B2C Lead Generation Services

Generate high-quality leads that convert with our tried and tested lead generation options.

B2C Appointment Setting Services

Establish direct business communications and finalize transactions with an effective appointment setting approach.

B2C Telemarketing Services

Maximize your reach and pitch your offerings effectively with our B2C telemarketing services.

Customer Success Stories

Case Study on Outbound Call Center Services

Case Study on Outbound Call Center Services

O2I Set Up an Outbound Cold Calling Process to Generate Sales Leads for a Renowned IT Giant in the US.

Read more


I am proud to personally recommend the services of Outsource2india Solutions to organization seeking a top-notch partner who can quickly and efficiently, deploy effective outbound communication campaigns.

Operations Specialist,
Scientific Innovations Company based in Korea
More Testimonials »

Outsource B2C Cold Calling Services to Improve Your Prospect-to-sales Ratio

We offer a plethora of call center services to clients spread across the globe. Our outbound telemarketing services leverage blue-chip organisations and help them escalate their sales, drive traffic to the websites and generate leads. Communicating with potential customers has become simple with our interactive online solutions that are tailored to the needs of the business.

  • Get your initial sales step right
  • Deliver your message or product/service information to every prospect
  • Intrigue your target audience and increase their interest in your offerings

Ready to effectively market your offering and build a long-lasting bond with your customers? Get in touch with us today for quick, reliable, and efficient B2C cold calling services.

Contact Us


Decide in 24 hours whether outsourcing will work for you.


Our Privacy Policy.

Have specific requirements? Email us at: Info Email

Email Us Info Email
Flatworld Solutions Address


116 Village Blvd, Suite 200,
Princeton, NJ 08540

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

Call Center Services in Philippines Hire Talented & Friendly Agents for your Call Center Read More