Every call matters in today's competitive business era. A missed call means missed business opportunity. Meetings, holidays, and office breaks, which are a part of the business environment, make it impossible for your receptionists to be at the desk all the time. Leverage the assistance of professional virtual assistant services for call answering, like ours, to ensure no call goes unanswered.
We are an experienced service provider with a team of skilled virtual receptionists, serving global businesses for the past 24 years. Our flexible services include full-time live receptionists and part-time assistance. Virtual receptionist function as an extension of your company. This helps you answer all customer calls outside your business hours. You can stay connected with current and prospective clients and increase customer confidence in your business. Partner with us for CRM-integrated solutions that improve customer experience and transform call overflows into lucrative opportunities.
Virtual Live Receptionist Services We Offer
Leave the front-office tasks in the right hands and focus your time on growing your business. We serve businesses across various industry sectors, including large companies, small businesses, and entrepreneurs. Our virtual receptionist services for call answering include -
Live Call Answering Services
Reduce call wait time, greet customers professionally, and deliver a positive first call experience with live call answering services offered by remote resources.
After Hours Answering Services
Get 24/7 virtual receptionists who answer customer calls outside your business hours with our proficient after-hours call answering services.
Collect all the customer messages on time, record and update the information on dashboards, and relay the messages with our virtual message-taking assistance.
Call Distribution and Patching
Screen and forward customer calls, route voicemails to the relevant department, and ensure customer calls are returned on behalf of your business with call patching and distribution services.
Get remote resources to plan and schedule customer visits, manage appointments, and follow up visits to your premises with our services.
Bilingual Virtual Receptionists
Ensure your callers connect with real people who answer their queries, receive messages, and share the necessary information in the language of their choice.
Order Taking Services
Address order-related queries, record order details, and ensure the details are updated on the right portals for order processing with our virtual assistants.
Lead Processing and Follow Up
Follow up high-quality leads, call and network with potential clients, and broaden your customer base with virtual lead processing services.
Call Management Services
Manage diaries, coordinate events, handle queries efficiently, and promptly respond to customer complaints with our call management solutions.
Industry Sectors We Serve
We provide virtual assistants to clients across various industry sectors. Our service-specific offerings include the following -
Virtual Medical Receptionist
We support healthcare facilities and individual practices with specialty-specific assistance, such as virtual receptionists for dentists and other specialties.
Virtual Receptionist for Small Business
Our remote resources assist small businesses with answering calls, screening, and forwarding to improve customer experience.
Virtual Receptionist for Lawyers
Law professionals and established law firms leverage our administrative support to manage calls, schedule appointments, and respond to customer queries.
Virtual Receptionist for Real Estate
Individual realtors and real estate businesses partner with us to take messages, schedule visits, and manage customer queries remotely.
Call Center Software We Use
Our Call Center Portfolio
Call Center Staffing CalculatorCalculate staffing & costing for your project
Outsource2india presents one-of-its-kind and user friendly FREE Online Call Center Staffing Calculator. We have tried to make this calculator, concise, easy-to-use, and informative. It helps you calculate your call center outsourcing cost with least possible inputs. Hope this Call Center Staffing Calculator met your requirements and gave you an efficient experience and result. In case you need more information about our Call Center Staffing Calculator, please refer to our user guide
Why Should You Choose Our Virtual Receptionist Company?
When live virtual receptionists manage your calls round-the-clock, you can take advantage of every business opportunity that comes with the phone call. You will have no more phone interruptions when you are in important meetings. Following are some of the top benefits of choosing us -
World-class Workspace with Advanced Tools
Our remote agents work from world-class office spaces equipped with advanced tools and platforms that support remote call answering.
We Function as Extensions of Your Team
Your customers will never know you are using remote receptionist services, as we use the latest customer support technology to ensure superior voice quality. Our call center agents are also given stringent training in their accent before they are allowed to work on projects.
Tackle slower periods and sudden or seasonal upsurges leading to call overflow with our easy-to-scale remote receptionist services.
Benefit from 100% recording and real-time reporting with our virtual call assistance, which can be integrated into your existing CRM platform.
We provide tech-stack-included plans with true per-second billing. This ensures you get technology-powered remote assistance at competitive rates on a pay-as-you-go model.
Additional Services You Can Benefit From
Phone Answering Services
Respond to every customer call, enhance customer experience, and seize every opportunity that surfaces with professional call answering services.
Medical Answering Services
Manage incoming calls from patients, receive and relay patient messages that come outside practice hours, and facilitate healthcare communication.
Claims Processing Services
Advanced claims processing systems and enterprise-level reporting systems empower us to process claims on time with minimal iterations.
Take customer orders, record order details, manage orders, and address purchase-related customer queries with our order taking services.
Client Success Stories
Outsource2india Provided Outbound Calling to a Leading Real Estate Company
A leading real estate company was interested in obtaining the services of an outbound calling service provider. Our team provided the client with timely and cost-effective services.Read more
Outsource2india Provided Inbound and Outbound Calling Services to a Leading Software Provider
A top provider of restaurant management software contacted us for high-quality inbound and outbound calling services. Our team provided professional services at affordable rates.Read more
Outsource Virtual Receptionist Services
Outsource2india has enabled our client base to become more rounded. Working with Outsource2india has truly been an informative, engaging, and worthwhile partnership, which is an added bonus.General Partner,
, a Manufacturing company in the US More Testimonials »
Address your front desk receptionist needs with skilled and professional resources who work remotely to answer incoming calls on time and prevent call abandonment. Working from world-class office spaces equipped with advanced tools and technologies, virtual receptionists manage and live transfer calls as if they function from your office. CRM-integrated services and custom dashboards enable you to evaluate the performance of our remote assistants. Function more efficiently and minimize overhead with our professional services.
No extra pay, no hassle, and absolutely no waits! Let’s connect quickly to design a custom plan for your business.
Get a FREE QUOTE!
Decide in 24 hours whether outsourcing will work for you.
Have specific requirements? Email us at:
116 Village Blvd, Suite 200, Princeton, NJ 08540
Flatworld Mortgage Solutions LLC
116 Village Blvd, Suite 220, Princeton, NJ 08540
135 Camino Dorado, Suite 7, Napa, CA 94588.
Outsourcing Works? Call Center
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Training Process Get the O2I Call
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Call Centers Bilingual
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- Outsource2india Delivered Cold Calling and Appointment Setting Services to a Serial US-based Entrepreneur
- Outsource2india Delivered Appointment Setting Services to an Insurance Company
- Outsource2india Provided Call Center Services to a Healthcare Provider in the USA
- Outsource2india Provided Cold Calling Services to a Brazilian Cosmetics Company
- Outsource2india Delivered Appointment Setting Services to a Financial Services Firm
- Outsource2india Delivered Appointment Setting Services to a Mortgage Lender
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