Outsource Voice Broadcasting Services

Our voice broadcasting services are executed by trained agents using standardized workflows, enabling faster message delivery and validated outreach.

Want to improve your business outreach with clients, stakeholders, employees, voters, and other people? Voice broadcasting reduces NVA (Non-Value Add) manual efforts in reaching each contact by leveraging structured call workflows. But implementing voice broadcasting services isn't straightforward. It demands proper knowledge of call center processes and technologies. Something you are not likely to achieve without a sizable budget.

Outsource2india applies Lean Six Sigma-driven process control to voice broadcasting, backed by Service Level Agreement (SLAs)-bound execution, AI-enabled infrastructure, and CVA (Customer Value Add) prioritization. Our team follows a Define, Measure, Analyze, Improve, and Control (DMAIC) lifecycle to ensure every engagement aligns with your performance metrics.

Voice Broadcasting Services We Provide

Outsourcing voice broadcasting services are equivalent to taking a giant leap because we have tech-savvy call center professionals and AI technology as driving force empowering our call center process to closely adhere to quality standards demanded by automated voice broadcasting services. Our voice broadcasting services include -

1. Voice Broadcasting Transaction Notifications

   

   Whenever your customer completes a purchase, abandons a cart, or faces payment issues, our Poka-Yoke-enabled voice alerts ensure transactional confirmations are delivered without manual intervention, reducing customer friction and improving process accuracy.

2. Voice Broadcasting Scheduled Reminder

   

   Through standardized appointment workflows, we automate reminder dissemination—minimizing no-shows and aligning to healthcare Critical to Quality (CTQ).

3. Voice Broadcasting Order Confirmation

   

   Part of our voice broadcasting services is an order confirmation. Whenever your customer places an online order, we will send in updates confirming their purchase.

4. Voice Broadcasting Service Promotions & Discounts

   

   Need to send out promo offers and discount reminders to rope in existing customers? Our vice broadcasting solutions will once again come to aid you by sending out promo and discount reminders of your behalf.

5. Voice Broadcasting Campaigns

   

   Your marketing campaigns are most likely to get noticed by letting us handle campaigns. Via voice boarding services. We ensure that your messages have touched the individuals just the way you would expect. We also help you speculate results way before the results are formed.

6. Phone Surveys

   

   We streamline VoC (Voice of the Customer) collection through structured phone surveys that feed directly into CTQ analysis for measurable service quality feedback.

Voice Broadcasting Process We Follow

It makes a world of a difference by outsourcing voice broadcasting services to O2I because our approach isn't to try until one of the ways work. We used a focused strategy that is already proven. Voice broadcasting process is as follows -

Other Services you can benefit from

Why Outsource Voice Broadcasting Services to Outsource2india?

Outsourcing vice broadcasting services is different and cost-effective for hiring full-time experts for the same function. You can immediately benefit from short and long term benefits. Here's why we are considered the best provider of interactive voice broadcasting services -

• International Quality

  O2I is a well-established provider of voice broadcasting services in India because we maintain quality of service like no other.

• Cost-effective Voice Broadcasting

  The cost of outsourcing voice broadcasting services is far less than having full-time employees managing similar functions.

• Experienced Team of Voice Broadcasting Professionals

  The team behind voice broadcasting services are highly experienced and talented. They have been implementing voice broadcasting solutions for decades and knows most business landscape like the back of their hands.

• Best-in-class Infrastructure

  We deploy AI tools selectively as per Lean guidelines, supporting error-proof designs through Poka-Yoke mechanisms.

• ISO Certified AI Monitoring Services Provider

  Outsource2india is an ISO 9001:2015 certified provider of voice broadcasting services based out of India. We not only offer competitive rates but the impeccable quality of service.

• Total Security and Confidentiality Guarantee

  O2I is an ISO/IEC 27001:2022 certified voice broadcasting service provider that ensures the highest level of confidentiality.

• Scalable Services

  If you need a partner who can provide scalable solutions on demand, none can match the flexibility of O2I.

• Quick TAT

  Faster turnaround is achieved via standardized task allocation and takt-time alignment, minimizing delay variation.

• Improved Customer Experience

  Customer satisfaction is one of our success pillars because we go to great lengths to ensure our clients 100% satisfied with our services.

Client Success Stories

Provided Call Quality Monitoring to a Leading Tech Firm

Call monitoring services were provided to a US-based tech firm. The client's in-house calls were monitored with precision using audio recording devices and the client was delighted with the outcome.

Read the Case Study

Helped a Leading Home Furnishing Product Manufacturer with Ticketing and Email Support

The internal ticketing and email support were provided to the client's customers. Our support helped in streamlining the client's workflow without disruptions.

Read the Case Study

Outsource Voice Broadcasting Services to Outsource2india

O2I is one of the top providers of voice broadcasting services in India. We are an ISO 9001:2015 certified call center services provider with refined business processes and high-end infrastructure. By partnering with us for live video surveillancevoice broadcasting, CCTV monitoring services among other solutions, you get streamlined call center operations and see better productivity levels , revenue, and improved customer satisfaction scores. Our voice broadcasting services ensure the best service levels to your customers and most importantly, their satisfaction.

Contact us today and learn how you can boost your productivity by outsourcing voice broadcasting services.