Outsource Database Development and Management Services

Are you looking to enhance your marketing database by updating, validating, and verifying your existing email contact lists, or by building a custom database to manage this data? Then, our professional database development and management services are what you need. We help you update and match databases with potential client details, such as names, email IDs, and phone numbers.

Outsource2india is a pioneer in providing accurate database development and management services which keep your database updated and cleaned. Our call center executives have the required skills and expertise to provide you with error-free database development and management services.

Call Center Database Development and Management Services We Offer

Our team of call center executives can build verified databases from trustworthy sources. We ensure that the databases they create are accurate and can help you in several ways. Some of the key services we offer include -

1. Custom List Building

   Our team uses templates that focus on Critical to Quality (CTQ) metrics and standardized field-matching algorithms to customize lists and include the specific fields as per your business requirements, within a quick turnaround time.

2. Appending Emails

   Our database development and management experts can append emails to your existing client list or create a new list with the required client details. Be it emails of businesses or consumers; our team can help you append emails within a short time.

3. Appending Data

   In some cases, the marketing database can have several entries but may have certain missing information such as phone number or email. Our outbound call center team can provide you the missing details which will help in improving your marketing campaigns.

4. Data Validation

   We provide reliable data validation services that guarantee statistical stability by combining manual and automated checks to maintain CTQ thresholds while adhering to KPIs specified by our clients.

5. Data Cleansing

   If you are having trouble having consistent data in your existing database, we can help you standardize and clean it. Our data cleansing service will also assist in removing any type of spelling errors or typos.

6. De-duplication of Entries

   Most of the marketing databases have a lot of duplicate entries which can hamper your marketing campaign. Our de-duplication services will remove all the duplicate entries and create efficient databases.

Other Services you can benefit from

Call Center Software We Use

Our Call Center Database Development and Management Process

We believe in providing error-free database management services. We make this is possible by leveraging some of the latest tools and technologies along with a streamlined process. The key steps involved in our database management process include -

Our Call Center Portfolio

Why Call Centers Choose O2I for Database Development and Management Services?

Having been in the call center industry for over two decades now, we have gained enough experience and expertise to cater to your various needs. You can avail the following benefits by outsourcing database development and management services to us -

1. High Accuracy

   Our team of call center executives understands the importance of accuracy when it comes to your client information. We are an ISO-certified company and by outsourcing database management to us, you can be assured that each entry in the database will be checked multiple times for accuracy.

2. Data Security

   We understand the importance of data security when it comes to handling your information. We only rely on secured cloud infrastructure to store your data. Thus, you can be rest assured that all your data is completely safe with us.

3. Infrastructure

   At O2I, we have specialized software for our employees to assist them with their day-to-day activities. Our global delivery centers have fast internet connectivity. We are also set to achieve 100% redundancy in Data, Network, Power, and Internet.

4. Affordable Pricing

   By choosing O2I for database development and management services and other solutions such as you get flexible pricing options. You can also customize the services based on factors such as call volume, project complexity, agent skillset, number of hours, etc.

5. Enhanced Brand Reputation

   By outsourcing database development and management services to O2I, you will get error-free databases. This will help in enhancing your brand reputation in the industry.

6. Streamlined Database Management

   We implement Lean Six Sigma’s Define, Measure, Analyze, Improve, and Control (DMAIC) process by defining data standards, evaluating the accuracy of current data, and implementing improvements. This enables us to consistently update accurate client details that support your sales strategies.

7. Secure Transfer of Files

   We understand the security of your client information, hence we use secure FTP servers to transfer files. A few times, we can also remotely access your system to work on the files for database management. All these files are compressed, encrypted, and password protected. Thus, you get the necessary security and save the transmission time.

8. Experience and Expertise

   Our team consists of the most talented, skilled, and experienced call center executives. They are well trained to work on the latest tools and technologies such as Oracle, DB2, MS SQL, NoSQL, MySQL, PostgreSQL, Sybase, DataStax Enterprise Apache Cassandra, MongoDB, etc. With us, you will always get the best performing database.

Client Success Stories

Outsource Call Center Database Development and Management Services to Outsource2india

Outsource2india has been a leading provider of database development and management services in India and a series of other call center services to its global clientele. We follow established processes and use the latest contact center tools and technologies for highly effective database management services. Our services will improve your operational efficiencies and unleash the full potential of your database. We also provide other call center services such as Subscription Renewal Services, B2B Appointment Setting Services, Lead Generation Services, Market Intelligence Services, and more.

If you are looking for a reliable, accurate, efficient, and cost-effective outbound call center which can also act as a database development and management service provider, then look no further. We also offer Real Estate Lead Generation Services, market intelligence services, customer satisfaction surveys, CATI, and more.

Get in touch with us today for outsourcing call center database development and management services.