Note: "Do not fall for scammers - O2I does not offer freelance work nor does it take money for projects". All projects are done out of our state of the art facilities in India, PHIL and South America. Contact us to get any details of O2I vendor selection policy.
Rebate Processing Services

Outsource Rebate Processing Services

O2I's competent call center agents provide cost-effective & comprehensive rebate processing services which protect your business from cost & rebate processing complexity

Is your company's rebate process a source of concern for you? Are you looking for a solution that can simplify rebate processing and optimize customer participation? If so, outsource rebate processing services to us at Outsource2india (O2I).

O2I is a leading provider of tax refund processing services in India with approximately 25 years of experience providing support solutions for restructuring discount management activities for a variety of global clients. Our expert support team can organize your company's workflows in proper order, systematically collect data, review content, and more. The workflows we create are tailored to your specific needs that focus on data collection and rebate compliance, which can be based on the principles of an explicit rebate package/program.

Rebate Processing Services We Offer

The rebate, aka special discounts, are the driving force for reducing the amount of cash paid that also helps the sales team in wooing their customers. At O2I, we have an expert team of rebate processing professionals who can help you apply rebate management's best practices and evaluate your company's data to generate reports covering gap areas that need improvement. A few of the many services included in our rebate process are -

 Rebate Data Processing
 Rebate Receiving & Sorting
 Rebate Check Printing & Mailing
 Rebate Support Service
 Laser Printing for Readable Checks
 Email Updates to Customer
 Rebate Premiums Storage
 Address Provisioning
 Back Office Rebate Processing
 Rebate Order Processing
 Data Entry
 Rebate Survey & Polling
 Kit-Making with Rebate Management Programs

Our Rebate Processing Services Process

We have designed a rebate process to provide the best consultation and support in the industry for your business. We offer end-to-end support from the start of the rebate processing project to completion. This is the flow chart we follow when you decide on outsourcing rebate processing services to us -


Data entry for rebate receipts/bonus voucher


Data collection and summary


Confirm rebate form/ email and rebate agreement


Verification of the rebate process and methods with industry protocols


If the rebate applies, our team will help with the merchandise and can send a record to complete the order


If the discount does not meet the requirements (non-compliant), our team will track the customer and update their reasons for rejection

Industries We Cater To

When you offshore rebate processing services to us, we can provide customized rebate processing services to suit your specific needs. Some of the industries that we cater to include -

Customs BrokerageCustoms Brokerage
Information TechnologyInformation Technology
Public SectorPublic Sector
Retail & eCommerceRetail & e-Commerce
Real EstateReal Estate

Other Services you can benefit from

Benefits of Outsourcing Rebate Processing Services to O2I

Outsource2india is a prominent rebate processing company and has 25 years of experience in providing rebate processing services. The many advantages of choosing to outsource inbound call center and rebate processing services to us include -

  • Flexible Pricing Options

    We have a pricing strategy that is flexible and based on the inbound and outbound call center volume, agent expertise, contract terms, project complexity, shift coverage, project duration, geography, location, and more.

  • 100% Information Security

    We keep all the information assets, including software, systems, tools, people, and other IT systems secure all the times. After being accredited with ISO/IEC 27001:2022 certification, O2I, a leading rebate processing company, has left no stone unturned to manage sensitive company information secret and secure.

  • Modern Infrastructure Facilities

    Our outsourced rebate processing services experts leverage modern infrastructure facilities, tools, and systems that allow them to deliver the rebate processing services within the stipulated timeframe. Our workstations and delivery centers have FM-200 suppression systems, Telco-grade data cloud center, redundant network connections, etc.

  • High Quality

    We implemented the Six-sigma approach at the company, which allowed us to continually improve processes and minimize waste. When you choose us to outsource rebate processing services, you will obtain the best consultation and support services to help you reinforce the buyer-seller relationship.

  • Operational Transparency

    We comply with all the major industry protocols and continually review our processes and personnel to increase the transparency of the business process at each stage rung of the rebate processing services process. We also log 100% of calls and leverage FTP systems to transfer and receive files.

  • Built-in CRM

    We established an integrated CRM system in our company that allows us to handle customer information, generate leads, pursue the leads, track prospects & project's progress, etc.

  • Multilingual Language Support

    We have a large number of rebate processing executives who are experts and fluent in multiple lingos/languages. They are always geared up to reach your customers and communicate with them in their language.

  • 24/7 Availability

    Our team of rebate processing representatives is accessible 24 hours a day, 7 days a week. Regardless of your location and time zone, you can contact them at your convenient time.

  • Qualified Team

    At O2I, we have a stringent recruitment process and we only hire qualified and experienced staff to carry out the rebate process. Now, with a total of more than 200 support members, our management team is also not behind. They possess 100+ man-years of industry expertise. So, when you choose us as your collaborative partner for rebate processing, you can expect to receive only the best support services.

  • Full Monthly/Weekly Report

    We provide a weekly/monthly report on the rebate processing process to allow you to expand your coverage and strengthen your sales and marketing plans. By leveraging the rebate processing report, you can identify gaps and make changes to your processes in a variety of ways.

  • Scalability Service

    Our team can scale up the rebate processing services at any time. We have enough resources and possess the necessary infrastructure to spike the deliverables. In this way, you can increase your business and prospects without incurring an additional expense on hiring resource or spending on infrastructure.

    • Client Success Stories

      O2I Provided Advanced IT Support to a UK-based Motorcycle Insurance Company

      Outsource2india Provided Advanced IT Support to a UK-based Motorcycle Insurance Company

      O2I provided L1, L2, and L3 support and scaled service level from 30% to 90% for a top motorcycle insurance company in the UK.

      Read more
      O2I Provided Outbound Call Center and B2B Lead Generation Services

      O2I Assisted a European Research and Manufacturing Company By Providing Outbound Call Center & B2B Lead Generation Services

      Read how O2I's team helped a leading precision equipment manufacturer generate sales leads through a combination of pre-sales certification and B2B lead generation.

      Read more

      Outsource Rebate Processing Services to O2I


      The quality of Artwork delivered during the trial period was exceptional and that helped us to decide on our new Outsourced Partner from a couple of quotes from companies across the globe.

      Director - Operations,
      Leading pharmaceutical company in the Netherlands
      More Testimonials »

      Outsource2india is a prominent provider of rebate processing services in India and abroad with 25 years of experience in meeting the diverse needs of its customers. In addition to our rebate processing services, we offer telemarketing, lead generation, inbound & outbound call center services, and a plethora of other call center services. Our rebate processing support team can streamline and optimize your company's sales and marketing methods.

      At O2I, we not only help you with rebate processing but also in building relationships with your customers. Get in touch with us today for an accurate, flexible, scalable, and highly-affordable rebate processing services.

      Contact Us


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