If you want to provide customer experience to your site visitors, outsource digital agent services to Outsource2india. We have deployed over 200 digital agents and chatbots to aid businesses in reducing cost and moving to digital channels to provide a better level of customer interaction. Nearly 30% of human interactions are moved to the capacity of digital agents so the outcome is over 90% accurate. In less than 45 days we'll have your pilot program running in full capacity to provide value at a global scale in as many languages as possible.
Outssource2india's digital agent services use cognitive and smart chat technologies that are powered by AI and NLP. As a top digital agent services providing company, we make the experience seamless over gadgets and other devices.
Digital Agent Services We Offer
O2I offers powerful digital agent services that are hassle-free and fast. Based on your requirements, we will provide digital agent services that include -
Digital Agent for Business Development
Our digital agent will provide a wide range of business development solutions using machine learning and AI to cleverly build a market presence across potential verticals. We will ease your effort by taking care of business development from one end to another.
Digital Agent for Business Intelligence and Analytics
If you can't manually track your business growth, we'll provide business intelligence and analytics solution to keep your business in drive mode. Our digital agents will remotely monitor your KPIs and provide insights from measuring collected data.
Digital Agent for Employee Relationships
If you want to maintain positive employee relations, it's important to have a consistent approach in how you engage and create a space for creativity, growth, and self-evaluation. We provide all of it to keep attrition at the lowest possible level.
Digital Agent for Customer Service, Engagement, and Profiling
If your team is having difficulties in profiling prospects and following the best engagement models, we will take care of the complete customer service aspects through a digital agent so you can have the best model to serve customers.
Digital Agent for Marketing Automation
Marketing automation is an area that is still new most businesses. Largely because the system is complex and resource-intensive. This is solved in phases for large projects by or digital agents. They streamline the process of moving customers from the initial contact point to the closing stage.
Digital Agent for Community Relationships
Managing communities and their roles to keep the customer service engine warm is crucial in many sectors. However, only in theory does it ever go as per the plan. Our digital agents are like a disruptive change that will help your community relationship be maintained like clockwork.
The Digital Agent Process We Follow
Digital agent services is a complex task that with plenty of compliances to be met. A dedicated digital agent can not only ease the workflow but also provide great value to small businesses. Here are the steps involved in the digital agent process -
Our team will wait for your customers to select a product
They will collect customer data
They will validate regulatory rules
They validate information on Big Data platform to ensure due diligence
Request additional checks to evaluate creditworthiness
The contract will be generated
Activation of services
Quality checks will be conducted
Other Services You May Benefit From
Why Outsource Digital Agent Services to Outsource2india?
When you opt for O2I's digital agent services, you get the advantage of working with a trusted company that has been serving in the customer service vertical for over 24 years. Our clients choose us time and again because of the following reasons -
No doubt, you can save money by choosing us as your trusted digital agent services company. We provide great value by offering our services at competitive rates.
Trained and Experienced Team of Transaction Coordinator
We have an authentic team that is trained in the process and can be onboarded on short notice.
With an all-encompassing infrastructure like ours, there is no question of silos. Everything end-to-end is coordinated to help you realize the best values.
We run stringent quality evaluations to ensure the best standards are followed.
ISO Certified Digital Agent Service Provider
Being an ISO 9001:2015 accredited partner, we are always compliant with the customer support standards.
Complete Data Security and Privacy Assurance
We are an ISMS-certified firm and that takes due care to ensure data is handled with care to avoid deliberate and accidental misplacement or mismanagement.
It's easy to scale your needs through us. Our agent will walk you through the process, which by the way is quick and efficient.
We have a quick turnaround time that we fulfill for clients who are shortchanged on time.
You can get help from our team 24/7 as we have a robust support channel that can be accessed from across time zones.
Client Success Stories
Helped a Leading Financial Company with Telemarketing Lead Generation Services
We helped a Singaporean client generate leads through our telemarketing lead generation. Our services became the key to doubling their sales.Read the Case Study
Provided Outbound Call Center and B2B Lead Generation Services to a European Research & Manufacturing Giant
A precision equipment manufacturer availed our lead generation services and cornered revenue through robust pre-sales qualification support and B2B sales.Read the Case Study
We only use Outsource2india for marketing purposes and no one else due to the extremely high levels of professionalism and clear communication that they deliver consistently. We have used marketing organizations all over the world, but not one of them comes close to what Outsource2india produce daily for us. Outsource2india will have a positive effect on any company's turnover I have no doubt about that.Marketing Director, Spray Foam Insulation Company, the USA More Testimonials »
Outsource Digital Agent Services to Outsource2india
O2I is a trusted and established provider of digital agent services in India. We are an ISO 9001:2015 certified company with a proven record of serving global businesses with a variety of digital agent services. By hiring our digital agents, you would not only save costs, but also reduce administrative burden, documentation errors, and provide a delightful experience to clients.
Contact us today and try our digital agent services to see how you can optimize your client experience with ease.
Get a FREE QUOTE!
Decide in 24 hours whether outsourcing will work for you.
Have specific requirements? Email us at:
116 Village Blvd, Suite 200, Princeton, NJ 08540
Flatworld Mortgage Solutions LLC
116 Village Blvd, Suite 220, Princeton, NJ 08540
135 Camino Dorado, Suite 7, Napa, CA 94588.
Outsourcing Works? Call Center
Testimonials Call Center
Transparency Call Center
Training Process Get the O2I Call
Center Advantage Multilingual
Call Centers Bilingual
Call Centers Hispanic Call
Center Services Spanish Inbound
Call Center Spanish Outbound
Call Center Spanish
Technical Support Spanish Telemarketing
- Outsource2india Delivered Cold Calling and Appointment Setting Services to a Serial US-based Entrepreneur
- Outsource2india Delivered Appointment Setting Services to an Insurance Company
- Outsource2india Provided Call Center Services to a Healthcare Provider in the USA
- Outsource2india Provided Cold Calling Services to a Brazilian Cosmetics Company
- Outsource2india Delivered Appointment Setting Services to a Financial Services Firm
- Outsource2india Delivered Appointment Setting Services to a Mortgage Lender
Call Center Services in Philippines Hire Talented & Friendly Agents for your Call Center Read More