As IT landscape evolves, businesses are left with no option but to keep up with the change. The change is sometimes dynamic, that IT and Non-IT staff may have to shoulder responsibilities that fall outside their actual roles. If this is the scenario in your IT business, it is time to join hands with a managed IT services provider with the right expertise.
Outsource2india is a managed IT solutions provider with 24 years of industry experience. We have helped many small and large enterprises with cutting edge managed IT services. Our solutions and strategy can help to keep the cost low while propelling the productivity levels to all new heights. The managed IT services can also result in enhanced scalability, and vendor management.
Managed IT Services We Offer
O2I has been a top choice when it comes to outsourcing managed IT services. This is because the managed IT solutions we offer is accompanied by quality services to back you up in times of need. The services we offer as part of offshore managed IT Services is as follows -
We can monitor your IT infrastructure and keep track of the critical and non-critical systems throughout the year to provide proactive maintenance so that you can stay committed to other core business functions. Our pay-as-you-go model relieves you from the cost concerns because you can avail this service on a need-basis.
Advanced Threat Detection
Discovering problems in your IT systems before it comes a major impediment is an area in which we have excelled with experience and deep knowledge of the industry. Using sophisticated AI-based systems we predict the failure probability and take preventive measures to arrest the system and business downtime.
Log Management Solutions
We use hardware as well as the Cloud-based system to store logs related to IT events. When an event is triggered by the system, our tracking systems will capture the log data and store them in an encrypted file for further response. The logs can be seamlessly managed without losing track.
Security Information and Event Management (SIEM)
When compliance issues are trigged in the IT system, the SIEM enables us to perform real-time analysis of the event. This system works by combining the security information and security event data into a single stream of data to provide quality insight about problems arising within the IT infrastructure.
Protection of Managed Server
If you are using a storage system to host services, we provide a 360-degree protection that would enable you to run maintenance and create back-ups to prevent downtime. We can protect your servers with advanced software that would soften the impact when a security event is registered.
Device Management Solutions
We can monitor the health and other vitals of the devices deployed at workplaces. We use a security software to scan and secure devices from existing and emerging threats. This is highly useful for small and large businesses that are looking or affordable solution to manage the devices used in a business environment.
System Vulnerability Management
If your system is vulnerable we will be first to know thanks to our scanning software that can be run in your operational IT systems to look for system vulnerabilities. This will trigger alerts to notify IT administration team, if a potential threat is discovered.
The Cloud and Web Application Monitoring
At O2I, we have capabilities to track events triggered on the Cloud as well as your web applications. This is to keep your IT environment in optimal conditions without interruptions.
Managed IT Service Process We Follow
Benefits of managed IT Services are aplenty when you choose to outsource the service to a partner like O2I. We follow a transparent service methodology that is easy to keep track. The steps involved in IT managed services are as follows -
01. Service Request Management
Once we receive the service request we will create a log to maintain the nature of the request and other details
02. Incident Management
We will conduct a preliminary assessment to understand more about the incident to develop a custom solution
03. Problem Management
Depending on the problem we will decide if it the countermeasure should be proactive or reactive
04. Change Management
We will initiate a controlled determination and implementation of change in your IT environment to make it safe for real-time operation
05. Quality Control
A team of quality control specialists will use advanced tools to ensure the quality of our services implemented at your end
Other Services You Can Benefit From
Why Choose O2I for Managed IT Services?
Outsource2india is a top name in managed IT Services in India. This is because we are much more than a typical problem solver. We focus on implementing a lasting Managed IT Solutions that prevent the problem from stemming at first place. We offer highly reliable Managed IT Services that your money can buy. Here are reasons why O2I is a leading provider of managed IT services -
Certified Provider of Managed IT Services
Outsource2india is an ISO 9001:2015 certified company that is deeply involved with many It companies worldwide because we are looked at as a trusted provider of managed IT services. The services we offer will make your business bulletproof with minimal investment.
We are ISO/IEC 27001:2022 certified because we have a reputation for proactively securing your confidential business data without letting you feel concerned. Furthermore, only people who are signatories to non-disclosure are permitted to handle the project.
High Accuracy and Quality Service
We have specialists whom you can trust to provide managed IT services because we carry out the services with high level of accuracy. Our quality standards are unmatched as we walk an extra mile to bring you the results you can count on.
We work with agility to ensure that you stay committed to code business functions without missing the deadlines. Our commitment to timely services helps our customers to stay in business.
Scaling up or down is easier when you outsource managed IT services to O2I. The services we offer are often scalable to your needs.
When you outsource managed IT Solutions to us we assure to help you customize managed IT services that is a right fit for your budget capacity. At O2I, we offer services that are affordably priced coupled with an option to customize the service to meet your exact needs.
Outsource2india offers a dedicated project handler to handhold you through the stages of managed IT services as well as to serve as an agent whom you can reach for updates and clarifications.
Experienced Team of IT Specialists and Project Managers
We have a growing team of enthusiastic IT specialists who come with a decade plus experience in various IT services. Our team has a rich knowledge of proactive and reactive approaches to keep your system operational.
We have a fully-equipped infrastructure that lets our specialists leverage the latest tools and technology from a secure delivery center. Our highly secure infrastructure facilitates multiple managed IT requirements.
Managed IT Software & Tools
We use sophisticated tools and technology to accomplish managed IT solutions with ease and precision. The use of reliable technology will eliminate the scope of confusion and errors that can cause disruption to your workflow.
Secure File Sharing
Since we use SFTP and VPN we have cut the risk by a third. What this means is you can send and receive files and other project data through a secure channel that is free from risks.
We provide personalized support on a 24/7/365 basis to help you overcome problems (if any) as well as to provide on-time support. Our committed efforts to keep you informed about the latest developments is unparalleled.
Client Success Story
O2I Created a User-friendly Mobile App to Provide BP Readings
A BP monitoring app for smartphone gadgets was developed by O2I for a Saudi client. The app included user-friendly features and a simple interface.Read the case study
O2I Created an Interactive 3D Game App for Android and iOS
A 3D mobile app was developed in quick TAT for a client based out of Australia. The app was designed for both iOS and Android platform.Read the case study
Under tight deadlines and with high expectations, O2I was a pleasure to partner with, on a high-profile political campaign website. Professional, conscientious and thoroughly competent - I wouldn't hesitate in recommending them to other agencies.Director,
International new-media agency headquartered in Scotland More Testimonials »
Outsource Managed IT Services to Outsource2india - The Leader in Software Development
At Outsource2india, we have worked with utmost dedication for the last 24 years to remediate the IT department's greatest concern - proactive and reactive IT support. We have succeeded in resolving challenges faced by over 250 IT companies worldwide. We offer enterprise solutions by going the further to offer what other providers can't. With an unwavering commitment to the quality, we have become the latest benchmark in the industry. As part enterprise solutions we also offer other services such as Microsoft and Windows SharePoint Services, and Microsoft Dynamics.
Connect with us to avail the most reliable Managed IT services that your money can buy. You can also get a custom quote for the requirement within 24 hours.
Analysis Business Modeling
Process at O2I Software
Development Expertise Software
Development Team Project
Quality Standards Clinical Trial
Software Development Telecom
Software Viral Marketing
Game Development Application
Development Process Technical
Analysis Process e-Learning
Solutions Process Project
Management Process Tools & Technologies J2EE
Programming Service Oriented
- Outsource2india Enabled a Hospital Chain in the US to Streamline Internal Communication Via a Top-notch Team App
- Outsource2india Provided Excellent Workday Support Services to a US-based Real-Estate Client
- Outsource2india Empowered a Dubai-based Client to Streamline Workflow with Outstanding SN App Integrations
- Outsource2india Developed a Ticketing Software Using ServiceNow for a US-based Firm
- Outsource2india Helped a Data Analytics Company with Power BI Solutions
- Outsource2india Provided ServiceNow Solutions to a UAE-based Logistics Firm
Managed IT Services FAQs
What is included in managed services?
A managed service provider worries about network, infrastructure, application, and security that an active administration needs of a customer's business.
What is managed IT service?
When businesses find it a burden to own infrastructure or run administrative teams to manage them, an MSP takes over functions to manage IT services for a small subscription fee.
Why Do I Need Managed IT Services?
It mainly helps organizations to stay lean because there is no burden of owning infrastructure or maintaining it. All of it is completely taken care of at a fraction of the ownership cost.