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FAQs on Outsourcing Software Development Services

1. Where do you offer your software development services from?

We deliver our services from multiple centers located at different major cities across India; including, Bangalore, Mumbai, and Coimbatore. Our new delivery centers are coming up shortly in Ukraine and Philippines.

2. Do you have any local project manager for the US based clients?

A dedicated US based project manager can be arranged for your venture at a supplementary cost.

3. How are the meetings/updates managed for overseas clients, particularly where the time gap is substantial?

As per the requirements of the particular project, daily/alternate-days/weekly meetings are scheduled over Skype, Phone calls, or GoToMeeting. We provide clients with comprehensive access of our project management application, to ensure that they can acquire exhaustive information regarding project development whenever they wish to. One-hour overlap with respect to the particular time zone of the client is offered to ensure seamless communication. During this period, the clients are encouraged to interact with major resources or the entire team engaged in the project, as per their requirements. If required, we are also open to work at particular hours, out of our normal work schedule, for an additional charge.

4. How do you assign software developers for a particular project?

Allocation of resources is strictly influenced by the scale of the project. For projects of smaller scales, we normally assign a team of two dedicated Developers, and one Tester along with a part-time UI Designer, Business Analyst, Technical Architect, and/or Project Manager. We are flexible to increase our resource allocation as per the needs of the project or the client.

5. Can I get a list of all your resources and their qualifications and experience?

We cannot really provide you with this information, as our list of resources is quite exhaustive. However, you can be assured that all our team members are experienced and well-trained to complete their assigned tasks in a flawless way. We maintain strict hiring policies and choose people with specialized skill sets, as our employees are our biggest strength.

6. How do you safeguard my intellectual property?

When you sign a contract with us, we ensure to offer maximum security to your intellectual property in every possible way. Our contracts cover the clause of intellectual property rights and NDA in minute details, and we routinely arrange employee trainings and audits to ensure that the intellectual property rights of our clients are duly preserved.

7. What are the standard practices for code comments?

Writing code comments for every public method is a good practice, but we opt for writing comment only when it is really required to make the code more comprehensible. Codes with the best method names do not necessarily carry a comment, which saves us from over-commenting.

8. Do you provide with system documentation?

Yes. The SRS document along with the code and added comments is supplied to the client at the end of the project.

9. Do you provide end-user documentation?

O2I delivers end-user documentation only in cases where it is unequivocally cited in the work order, for which you might need to pay an additional fee.

10. How can I request a change in my project / code / application?

O2I follows a standard procedure in this regard. As soon as a change request is submitted, it is first confirmed by the client, and an impact analysis is performed. We get back to the client with altered deadlines and estimation of charges. Once the approximations are sanctioned, we start employing the modifications at the earliest.

Outsource2india is a leading technology services outsourcing company having 17 years of domain experience. We are ably backed by advanced infrastructure and support of a highly-experienced team, which helps us offer reliable and scalable solutions to our clients on time and at highly competitive rates. Get in touch with us to outsource your software development requirements to us, we will be glad to assist you.

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