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O2I Offered MS Office 365 Setup and Migration Support to A Mortgage Lender

Case Study on MS Office 365 Setup and Migration Support for Mortgage Lender

The Client

Our customer is a renowned home mortgage lender. The services offered by the customer include comparisons between available loan offers and offering a seamless loan availing procedure. The goal is to offer the best mortgage tools available online to customers in the most user-friendly manner.

Client's Requirement

The customer wanted to migrate to a better and more enhanced service provider. The customer was specifically looking for a reliable, cost-effective service provider with proven expertise in the field. Thus, the customer approached Outsource2india.

Business Challenge

The customer was using Exchange 2007, Fileshare, and AD to Office 365 to maintain emails and other crucial documents. However, this system had limitations. They were not customer-friendly and didn't have the preferred tools and functions. It was a tedious and time-consuming process.

O2I's Solution

The work began by firstly understanding the customer's specific needs. Outsource2india's team had several meetings with the client and through which we understood the scope of their business, business metrics, goals, and segments they served. After gaining all the necessary information, our team created a blueprint of the action plan. Based on this blueprint, the team created a system that would implement all preferred functionalities. The customer was kept in the loop during this process. Also,

  • We configured Office 365 and migrated all the 350 user accounts and information seamlessly
  • Special attention was given to passwords and they were synced; using AD Connect, our team activated single sign-in for emails and apps
  • Our team migrated AD to the new server from the old and moved 350 user files to OneDrive
  • To ensure seamless migration, we offer post-migration support for any issues that may arise
  • Outsource2india merged customer's system with one of their divisions and a new unified domain controller was designated
  • Migrated two different exchange servers to Office 365
  • Installed Office 365 suite for all users
  • Carried out work with utmost precision so that there was no negative remark. We made sure no work was disrupted or lost

The Result

Outsource2india's efficient and expansive solutions enabled the customer to save a significant amount of time and effort in the management of the email system. They now experience a seamless, efficient, and user-friendly email service. They are saved from mental troubles and thus can focus on their core business. The customer is satisfied with Outsource2india's service and impressed by our team's dedication and professional service. They were completely content with our pricing as well.

Outsource MS Office 365 Setup and Migration Services to Outsource2india

If you are busy or lack expertise just like our client who found installation and migration a bit hassling, you can outsource MS office 365 setup and migration to Outsource2india. In doing so, you can save time and effort because our team of well-qualified MS product specialists can install MS Office 365 from scratch to ensure zero disruption or errors due to improper installation methods. They configure everything from inbox to the client exchange to make email movements fluidic and bug-free. The best of our services can be available at reasonable rates so you can have the best.

Get in touch with us if you want to talk to an expert or get a free project estimate.

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Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems