While global CEOs had equipped themselves for force majeure calamities as well as natural disasters and were ready with their business continuity plans, no one was ever prepared for a COVID-19 situation that could lockdown 150 countries at once and not allow the workforce to reach their offices! The future business contingency plans will, therefore, focus on working from home.
Our teams are holding fort and working from the safety of their home, ready to help customers as always! Read more
The customer is a leading university located in the Middle East. This was the first time the company availed our services. The University had a mandate to provide its students higher education on par with internationally accepted standards. The University wanted to deploy an integrated environment to fulfill this mandate.
The customer wanted to establish a scalable and robust e-Learning platform to enable remote learning, especially for students located in remote geographies. The University also wanted to leverage the e-Learning platform to support its distance learning courses that were offered online.
The various departments of the University offer over four hundred online learning programs in Arabic as well as in English; all of these had to be integrated into the new e-Learning platform.
The sheer number of courses that were to be immediately moved to the new virtual e-Learning environment was the biggest challenge. Scalability and robustness of the platform were secondary challenges that we could easily surmount, given our prior experience in this sector.
Our team interacted extensively with the University personnel to understand their exact requirements and to perform an analysis of the feasibility of deploying the platform using their infrastructure. Our solution had multiple components:
Suitable software: We customized the Learning Management System (LMS) developed in-house and deployed it for this customer. The entire gamut of 400 courses was supported on the LMS. Multi-language support was built in to support Arabic and English courses.
Multi-user system: The system allowed for a large number of users to simultaneously log in and utilize it.
Online tests: Administration of tests and exams online was enabled, allowing students in far-flung locations to be tested and / or certified. This facility was a big advantage offered by the new e-Learning system that was not available previously at the University.
End result: In a nutshell, a highly customized e-Learning platform that met the customer's exacting specifications was deployed at their site.
The satisfied customer derived multiple benefits from the project:
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