Case Study on Research and DME Billing Services

The Customer

Our client is based out of Tustin, California, and is a respected durable medical equipment (DME) consulting organization. They specialize in medical device reimbursement and strategic marketing.

Customer Requirement and Project Challenges Faced

The client was looking for an outsourcing partner who could provide important research data on reimbursements and billing of DME products. They wanted to partner with a professional service provider who could provide the services at a very competitive price and within a quick turnaround time.

Although similar to many other projects we have completed, the main challenge of the project was that the client wanted us to perform in-depth research for various DME products, billing processes, insurance coverages, and update spread sheets accordingly under one FTE.

The Project Proposal

After thoroughly analyzing the client requirements and the project challenges, our team at Outsource2india put forward the following project proposal:

Our team of expert medical billing professionals would provide data on reimbursements and billing information of all DME products
We would help the client in preparing the necessary data with which they could negotiate with the insurance companies about the respective EndoPAT coverage

The Solution

Our team understood the project requirements very easily and provided the following expert solution to the client:

A team of two professionals was formed, one with a good knowledge of the DME billing process and the other person who could perform in-depth research of various insurance company websites
The team provided state-wise data for the DME billing products within a short time period
The data provided by us mainly included information about people enrolled by the insurance companies, the percentage of subscribers, and if EndoPAT is covered or not
The client was able to negotiate with the insurance companies to include EndoPAT under the insurance coverage using the data provided by us

Customer Testimonials

Overall I am pleased with the support. The response time and communication is fine. Knowledge about billing and claims is excellent.

Founder,
Medical Device Market Strategy and Reimbursement Company

Outsource your DME Billing Requirement to Outsource2india

Outsource2india has been in the medical billing and coding domain for about 19 years now and our highly skilled team has been providing DME billing services to global clients at cost-effective rates throughout while maintaining high quality.

By outsourcing the medical billing requirements, companies and healthcare organizations are able to concentrate more on their core operations. If you have any kind medical billing and research requirements, feel free to contact us and we will get back to you within 24 hours.