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Healthcare BPO Infrastructure at Outsource2india

Our Healthcare BPO processing center deploys a multi-site processing strategy for customers with significant scale and size needs, to mitigate risk.

A few highlights of our infrastructure include-

  • Independent Internet Leased Circuits from multiple ISPs installed for data access and redundancy
  • Built in IT redundancies for uninterrupted operations
  • 200% power back-up
  • Dedicated fully equipped training infrastructure
  • 24/7 security supported by state-of-art access control system
  • Fire alarm system

Connectivity at O2I

Outsource2india's Primary Internet Connectivity from the US to India

  • Marine Fiber Optic Cable - Trans- Pacific
  • Marine Fiber Optic Cable - Trans- Atlantic

Outsource2india's Secondary Internet Connectivity

  • A server routed to a failover satellite link

Outsource2india's state-of-the-art VPN Technology

  • A secure and encrypted data transfer between the client and O2I's Firewall
  • The use of intrusion detection technology

Utmost Security at O2I

At Outsource2india, we sign Non Disclosure Agreements (NDA) at the onset of a project. This ensures the total security of your data.

An Enterprise Access System to Check Employee Login

  • Secure Smart Card, Secure Premises Login
  • Network and Windows Login, PC 'locking'
  • Secure Remote Access (VPN)
  • Secure email with digital signatures
  • Single sign on to enterprise and desktop applications
  • Employees sign confidentiality and Non Disclosure Agreements

A Secured VPN and Network

  • Total secured CISCO VPN Tunnel to Client, which blocks peers
  • Secured Cisco® Intelligent switches and Cisco® Network Assistant optimized for LAN
  • Cisco® PIX® Firewall which blocks all ports for HTTP, FTP, TCP/IP, UDP and ICMP

Work Station Security

  • Wide security management with administrative auditing, reporting, and monitoring facilities, which secure data at every stage
  • No hardware resources are available on the network
  • Workstations are secured individually by Anti-Virus Protection and by Back-Up Drive Managers

Redundancy at O2I

Outsource2india's Business Continuity Plan

  1. Internet Redundancy
    • Marine Optic Fiber Cable - Trans-Atlantic and Trans-Pacific
    • Satellite Communication
  2. Power Redundancy
    • Power Failover
    • UPS
    • Power Generators

Outsource Healthcare BPO to O2I

Do you require high quality, customized healthcare BPO? Why not consider outsourcing to O2I? Read more specific information about infrastructure, competency, price ranges and benefits.
If you would like to find out more about outsourcing healthcare BPO to O2I, please fill in the inquiry form and Outsource2india's Client Engagement Team will contact you within 24 hours.

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