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Cloud-Based Medical Records Retrieval Services

Outsource Cloud-Based Medical Records Retrieval Services

Optimize decision-making with our medical data management solutions. Explore our offerings to ensure seamless interoperability and enhance your healthcare operations.

Our end-to-end medical record retrieval solutions cater to an expansive clientele, ranging from hospitals and clinics to insurance companies and research institutions. Each of these entities has unique needs and challenges when it comes to managing and accessing healthcare data. Whether it's a large hospital requiring a robust system for managing electronic health records, an insurance company needing accurate clinical coding for billing, or a research institution demanding secure yet accessible data for conducting studies, our services cater to these diverse requirements with precision and efficiency.

We understand the critical role that accurate and accessible healthcare data plays in ensuring quality patient care, streamlining operations, supporting research, and facilitating billing. Hence, our services are designed to provide comprehensive solutions to the complex challenges of healthcare data management. From digitization and record retrieval to clinical coding and secure data management, we offer an array of services that leverage advanced digital strategies and cutting-edge technology. Partner with us to experience a paradigm shift in the way you manage and utilize healthcare data.

Client Success Stories

O2I Assisted a Florida-based Medical Billing Company with ICD-10 Implementation

O2I Assisted Medical Billing Firm with ICD-10 Implementation

Read this case study to find out about O2I's management training support that enabled a billing company headquartered in Florida to move over from ICD-9 to ICD-10 system.

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Case Study on Accounts Receivable Services

Case Study on Accounts Receivable Services

From this case study, you'll find more about how O2I's service enabled a healthcare company's AR and cash flow to rebound after back-to-back denials.

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Clients Speak

Hello, I wanted to reach out to you directly and express my gratitude for the hard work that the Data team, as well as the AR team, has done with EJ practice. I have pushed both teams extremely hard over the past month and their efforts, as well as ours, have paid off.

RCM Account Manager,
EMR System Provider, FL, USA

Offshore Medical Records Retrieval Services We Offer

Our services are designed to seamlessly integrate with existing healthcare systems, minimizing disruption and enhancing workflow efficiency. The use of advanced analytics in our services facilitates the transformation of raw medical data into insightful information.

  • Medical Insurance Claims Processing Services

    Medical Insurance Claims Processing Services

    Accelerate claims processing with our services, employing AI for precision and adherence to ICD-10 and CPT codes. Ensure timely reimbursements and improved revenue cycle management.

  • Medical Record Abstraction Services

    Medical Record Abstraction Services

    Our abstraction services convert intricate medical records into concise, actionable data. This process facilitates efficient care delivery and supports informed decision-making in healthcare.

  • Medical Billing Software Support Services

    Medical Billing Software Support Services

    We provide support for medical billing software, offering real-time updates, interoperability, and secure data encryption. These practices optimize financial operations and bolster revenue cycle management.

  • Medical Coding Analysis Services

    Medical Coding Analysis Services

    Our medical coding analysis services utilize advanced algorithms for accurate code assignment, ensuring regulatory compliance. Precise coding enhances claim approvals, optimizing reimbursement processes.

Our Medical Records Retrieval Process Flow

Our remote medical record retrieval services follow a streamlined process flow that employs advanced technology and stringent protocols, ensuring efficient, secure, and compliant handling of medical records. This strategic approach guarantees accuracy and timeliness, enhancing healthcare delivery and patient satisfaction.


01. Initiation of Request

We swiftly respond to record retrieval requests, initiating the process in a timely manner.


02. Verification and Authorization

We meticulously verify and authorize each request, ensuring data integrity and security.


03. Record Location and Identification

Using advanced tools, we accurately locate and identify the needed medical records.


04. Data Retrieval

We retrieve data using secure methods, maintaining the utmost level of confidentiality.


05. Data Compilation and Review

Through a thorough review, we compile accurate and complete data sets for each request.


06. Secure Transmission

We employ encrypted channels for secure data transmission, safeguarding sensitive information.


07. Record Tracking and Audit

We provide comprehensive auditing and tracking features, ensuring transparency in the retrieval process.


08. Notification and Confirmation

We promptly notify stakeholders and confirm successful transmission of records.


09. Patient Access (if applicable)

We facilitate patient access to their records, ensuring transparency and trust.


10. Archiving and Compliance

We adhere to stringent archiving protocols and ensure compliance with regulatory guidelines.

Why Choose Us as Your Medical Record Retrieval Company?

Our proficiency as service providers is underscored by our innovative approach, technological prowess, and commitment to quality. Our strategic edge lies in our ability to deliver secure, efficient, and regulatory-compliant solutions that meet your unique needs.

  • Prompt Responsiveness

    We are dedicated to swift communication and immediate action, ensuring your needs are addressed without delay.

  • Optimized Efficiency & Reliability

    Our services are engineered for peak efficiency and reliability, providing dependable results when you need them.

  • Request Tracking Capabilities

    Our platform facilitates effortless tracking of requests, ensuring transparency and control throughout the retrieval process.

  • Digital Medical Records

    We convert records into digital format, enhancing data interoperability and seamless integration with healthcare systems.

  • Guaranteed 10-day Retrieval

    Our service pledges a 10-day turnaround time, ensuring swift retrieval and delivery of your records.

  • 24/7 Access to Records

    Our cloud-based infrastructure ensures round-the-clock access to your records, offering unparalleled flexibility and convenience.

  • Secure Medical Record Archiving

    We provide robust, secure, long-term storage solutions for medical records, complying with data retention regulations.

  • Secure Medical Record Archiving

    We provide robust, secure, long-term storage solutions for medical records, complying with data retention regulations.

  • Real-Time Performance Dashboards

    Our real-time dashboards provide instant insights and analytics, enabling efficient monitoring and management of the retrieval process.

Healthcare Information Management Systems We Leverage

Electronic Health Record Systems Electronic Health Record Systems
Health Information Exchange PlatformsHealth Information Exchange Platforms
Patient Portal Systems Patient Portal Systems
Blockchain-Enabled Health Data Management Blockchain-Enabled Health Data Management

Software We Use

AdvancedMD NextGen Healthcare Epic Systems CareCloud

Clients Who Benefit from Our Remote Medical Retrieval Services

 Health Insurance Companies
 Healthcare Providers
 Law Firms and Legal Services
 Life Sciences and Pharmaceutical Companies
 Government Healthcare Agencies
 Research Institutions and Universities
 Telehealth and Remote Healthcare Providers
 Occupational Health Services
 Medico-Legal Services
 Third-Party Administrators (TPAs)
 Pharmacy Benefit Managers (PBMs)
 Independent Medical Review Organizations (IMROs)

Additional Services We Offer

Medical Transcription Services

Our customizable services cater to specific transcription needs. We deliver accurate documentation while adhering to strict deadlines and maintaining confidentiality.

Medical Billing and Coding Services

Our services incorporate advanced software for real-time tracking of billing information. We empower healthcare providers to ensure positive financial health consistently.

Revenue Cycle Management Services

By incorporating a patient-centric model, we streamline the patient journey from appointment booking to payment, thus fostering long-term relationships.

Healthcare Claims Adjudication Services

Our services are designed to scale with your growing needs. We efficiently handle high volumes of claims and ensuring timely, accurate settlements.

Additional Resources

Virtual Reality in Healthcare

10 Ways in Which Virtual Reality is Transforming Healthcare

Uncover the groundbreaking ways Virtual Reality is revolutionizing healthcare. Dive into this captivating exploration today.

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Healthcare Claims Denial Management Tips

Tips to Improve Healthcare Claims Denial Management

Boost your claim success rate and revenue with our expert denial management strategies. Start enhancing your processes now.

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Outsource Medical Records Retrieval to Us

Understanding the complexities inherent in overseas medical record retrieval services, we have architected our services to robustly counter these challenges. Our remote health logistics employs advanced data analytics and geo-spatial technology for precision-guided transportation of medical assets. Our telemedicine solutions use high-definition, real-time telematic systems for continuous patient monitoring, enabling immediate remote interventions. For critical patient transfers, we deploy interdisciplinary transfer teams, competent in emergency care and critical care transport medicine, ensuring optimal in-transit patient care.

The result is a significant increase in patient safety indices, reduction in transfer time metrics, and enhanced system efficiency during emergent medical episodes. Healthcare providers that incorporate our services into their response protocols can expect a marked improvement in emergency management efficiency and patient outcome metrics. Experience a marked improvement in patient outcome metrics with our high-fidelity telemedicine services and precision-guided medical asset transportation. Connect with us today to redefine your emergency management efficiency.

Contact Us


Decide in 24 hours whether outsourcing will work for you.


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Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

Frequently Asked Questions (FAQs)

What is the estimated timeline for the retrieval of medical records?

Timeframes can vary due to the heterogeneity of the data and the complexity of the retrieval process. However, by utilizing machine learning models for data extraction and high-speed fiber optic channels for data transmission, we ensure a quick turnaround time.

What is the procedure to obtain my patient records?

Once the records are retrieved, they are stored on our secure servers utilizing RAID technology to ensure data redundancy. Clients can access these records via a secure VPN gateway that adheres to stringent data privacy standards.

Can I be assured of the security of the medical records collection services?

Absolutely. We use AES-256 encryption for data-at-rest and TLS for data-in-transit in addition to strict compliance with international data protection standards such as GDPR, HIPAA, and ISO 27001.

Can you elaborate on the advantages of outsourcing medical records retrieval?

By outsourcing to us, you're leveraging the expertise of our medical records retrieval specialists, our deep learning algorithms for data extraction and classification, and the state-of-the-art data storage technology we use. This leads to cost efficiencies and faster retrieval times, improving overall service quality.

What is the process for monitoring the status of my medical document retrieval request?

Clients can monitor their retrieval requests via our client portal, which uses real-time data syncing to provide up-to-the-minute updates. Our customer service team is available 24/7, ready to assist with any queries or concerns.

Do you provide medical records retrieval services for attorneys?

Absolutely, we offer specific services in medical record retrieval for law firms. Our team understands the unique requirements of legal professionals and delivers services that are efficient, compliant, and secure, ensuring that the critical information needed for legal proceedings is accurately delivered in a timely manner.

What are the benefits of medical record retrieval for an insurance company?

Medical record retrieval is highly beneficial for insurance companies. It simplifies the claim verification process by providing comprehensive medical data, aids in identifying potential fraudulent claims, and streamlines the overall claim process. These benefits lead to cost reductions, improved efficiency, and heightened customer satisfaction.