Indexing Medical Records

Medical Records Indexing Services

Get your medical documents accurately indexed for easy & timely retrieval

Does your multi-specialty clinic or hospital have stacks of patient information stored in paper documents that are difficult to access? Our medical records indexing service gets your paper documents scanned and indexed into electronic files that can be easily accessed from your practice management or EMR software.

The US government mandate requiring maintenance of physical medical records for a minimum of 7 years has forced hospitals and healthcare clinics to store vast amounts of patient-related information. However, paper documents require a significant amount of storage space and can get cluttered, lost, or misplaced over time. Since paper documents are usually stored at different locations within a hospital, they become cumbersome to retrieve and use when needed.

The best solution to this problem is scanning and indexing of medical records, as it can save both space and time. Outsourcing the indexing of medical records to Outsource2india is the best decision that you can make for your hospital, as the process is time consuming, complicated, and requires the expertise of professionals.

Our Indexing Services

Having been providing quality services to clients from around the globe for almost two decades now, we understand the client's requirements with ease. Indexing medical records refer to the process of consolidating and storing patient-related information. At Outsource2india, we can efficiently handle the indexing of many types of medical records, such as -

Insurance bills and information

Insurance bills
and information

Patient demographics sheets

demographics sheets

Healthcare BPO Provider Notes

Healthcare BPO
provider notes

Customer Assessment Reports

assessment reports

Clinical History

Clinical history

Patient Records

Patient records



Lab Results

Lab results



Medical Charts

Medical charts

Medical Reports

Medical reports

Doctor Orders

Doctor orders

Health insurance ID Cards

Health insurance
ID cards

Medical Equipment Orders

Medical equipment

Correspondence to/form patients

to/from patients

Form 485 and Other Forms

Form 485 and
other forms

After the indexing process is completed, we can place your electronic records in your practice management software, or electronic medical record system, for your hospital personnel to easily access and retrieve information as and when needed.

Our Medical Records Indexing Process

The time-tested indexing process that we follow is fast, efficient, and is HIPAA-compliant. Our process has been carefully orchestrated to maximize productivity, minimize turnaround time, and increase accuracy. The following process flow depicts how indexing is handled at Outsource2india -


Batches are scanned for indexing by the client's office staff

Access medical records

Team at O2I accesses

  • Search patients using MRN, First/Last Name, SSN, etc.
  • Index patient folder appropriately
Quality check
  • Each batch is checked for indexing accuracy by the QA staff
  • Using six sigma methods, errors are tracked for correction/action
24 hours
98% Accuracy 40% Cost Reduction 300+ Customers 24 years Experience

Customer-oriented healthcare outsourcing is our forte. Get in touch with us

Tools We Leverage for Indexing Medical Records

Being a leading medical record indexing company, we believe in providing our clients with high-quality and error-free services within a quick turnaround time. This is possible by leveraging some of the latest tools and technologies for medical records indexing. Some of the latest tools and technologies we leverage include -

NextGen Healthcare Kareo Billing & EHR eClinicalWorks AdvancedMD brightree medisoft Athenahealth MediTouch athenahealth Billing & EHR AdvancedMd Billing Epic Billing AdvantX Billing CareCloud Billing Centricity Lytec Billing Misys Modernizing Medicine Billing & EHR Nex-tech Billing & EHR Proclaim Pulse SequelMed TotalMD Billing

Other Services You Can Benefit From

Why Choose O2I for Indexing Medical Records?

Outsourcing indexing medical records to Outsource2india can give you access to a series of benefits. Some of the key reasons for you to choose us include -

  1. Qualified Indexing Team

    We have an experienced team of indexing experts who have great experience in medical billing and document indexing. You can rest assured that each of your documents will be scanned and appropriately indexed into digital records.

  2. Affordable Services

    Our indexing services are extremely affordable. By outsourcing to us, your hospital or clinic can save more than half of its current operating cost of conducting indexing in-house. We provide our clients with highly affordable pricing options which will suit your budget.

  3. Information Security

    We take the data security of patient details and other records very seriously. We are an ISO/IEC 27001:2022 ISMS certified organization which ensures that all your patient data and records are completely safe with us

  4. HIPAA Compliant

    All our services only begin after signing the HIPAA agreement. This ensures that all the patient records and details are kept completely safe and not divulged to any third party.

  5. Reduction in the Number of Denials

    Flaws in coding or inaccuracies in data are the main causes for claims getting denied. With the skilled Outsource2india billing and coding team handling your claims, you will see a sharp reduction in the number of denials in just a few days.

  6. Best Infrastructure

    We have access to some of the best infrastructure in terms of uninterrupted networks, the latest medical record indexing software, and international-standard office spaces.

  7. High Accuracy

    We assure 99.9% accuracy and consistency in your medical records, as our team goes through the details of each scanned record and then appropriately indexes them to the EMR at your hospital.

  8. Experience

    We have over 24 years of extensive experience in meeting the indexing requirements of hospitals, multi-specialty clinics, healthcare centers, and doctor groups across the US, UK, Canada, and Australia.

  9. Six Sigma

    We have employed Six Sigma methodologies in our processes to provide hospitals with precise, competent, and reliable indexing services.

  10. 24/7 Indexing Services

    With our team working around the clock all week long, your hospital staff can save on precious time and effort and concentrate on patient care. All our teams including the sales teams, project managers, and call center agents are available 24/7 via phone or email.

  11. Access Information Within Seconds

    During the indexing process, our team will assign a special identification number to each of your patient's records. This will enable you to retrieve medical records within seconds from your EMR or practice management software.

  12. Easily Scalable

    Our team of medical experts has the required skills, expertise, bandwidth, and resources to easily ramp up the service requirement as and when the client needs it.

You and your physicians can concentrate on providing better patient care, while Outsource2india handles the scanning, indexing, and compiling of your hospital's medical records.

Client Success Stories

O2I Provided Charge & Patient Demographics Entry

Case Study on Charge & Patient Demographics Entry

We assisted a Georgia-based client process close to 1000-1200 claims per month at an accuracy rate of 98%.

Read more
Charge and Demographic Entries by Using the Kareo Software

Charge and Demographic Entries by Using the Kareo Software

A Houston-based client contacted Outsource2india to outsource charge and demographic entry. They faced a cash crunch along with employee turnover resulting in delayed claims submission. By proving a customized solution, we helped the client rake up 45% profits and the claims were verified with an accuracy of 98-99%.

Read more


We are very pleased with the work and attention to detail provided under our services agreement with O2I. We continue to look for ways to enhance this relationship with our billing company. Thank you again for all that you do.

Billing Service Company for Surgical Providers, Georgia, US
More Testimonials »

Outsource Indexing Medical Records to Outsource2india

Outsource2india has been a leading provider of indexing medical records in India and a plethora of other medical billing and coding services to clients around the globe. Our team comprises some of the most talented and skilled medical professionals who are well-trained to handle a series of medical record indexing software.

Join over 18488 satisfied customers who have partnered with us. As your business partner, we will work as a part of your team to help your hospital achieve your business goals, apart from helping you save on time and cost. Get all your medical records compiled, organized, indexed and collated into a single location today! Contact us now.

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