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Outsource Mental Health Billing Services

Mental Health Billing Services

Are you worried about the challenging task of mental health billing? Is your organization undergoing a significant drop in the ROI and experiencing delays or lesser reimbursement? If yes, you must consider overhauling your in-house billing process and outsource mental health billing services to an expert medical billing company like Outsource2india.

Outsource2india is a leading provider of mental health billing services in India for the last 25 years. We have a dedicated team of behavioral health billing experts who understand the accountability of the medical billing and can deliver 100% result.

Mental Health Billing Services We Offer

In the case of the mental health billing, the patient with disabling behavioral health billing need additional care during their diagnosis. The doctors, physicians, or the hospital must provide rehabilitation programs, educate the patients, etc. Thus, you need expert medical billing services for mental health practices that are fast, reliable and gives you time to focus on your core competency.

At Outsource2india, we understand the importance of time while dealing with disabled patients. That is why when you offshore mental health billing services to us, you will have enough time to take care of your patients while we will be taking care of all the back-office billing works.

We have incorporated a streamlined mental health billing process and leverage robust medical billing software to help you with all your billing requirements. A few of the services that we offer under mental health billing are -

  • Patient Demographic Entry

    Our healthcare support executives can sort and enter all the patient demographic information into the behavioral health billing software or electronic medical record. They can also verify the patient admission forms and cross-check the data to ensure that the entered information is accurate.

  • Insurance Eligibility Verification

    Under the billing for mental health services, insurance verification is an important step that requires a careful analysis of the patient's insurance eligibility. Our healthcare support staffs are expert at examining the patient's eligibility against his/her coverage benefits. A few of the services covered under our eligibility verification process are -

    1. Insurance Document Verification

      Our team can verify the documents that you send electronically and can organize in the required sequence as expected by the insurance provider.

    2. Patient's Coverage Verification

      Our team can verify the patient's coverage benefits against the primary and secondary payers

    3. Medical Information Correction

      Our team can follow up with the patients (or their family) in case they come across any inconsistencies or find missing details

  • Claim Submission

    Our team of medical billing executives can collect and collate the medical receipts, file claims, and send the duly filled claim form to the respective payers.

  • Medical Coding

    When you decide on outsourcing mental health billing services, we can take care of all your medical coding and billing needs. We can code the medical and diagnostic procedures, which includes pre-coding and coding.

    • Precoding - Our team of expert medical coders can enter the necessary codes for referring the doctors, insurance firms. They can also include the diagnostic & procedure codes that are not available in the system.

    • Coding - Our specialized coders refer CPT Assistant, ICD-10-CM, and HCPCS Level II to verify and check the diagnosis compatibility with the modifiers and procedural codes. This will help cut the up-coding & down-coding errors to a great extent

  • Account Reconciliation

    When you outsource mental health billing services to us, we can save you from any legal complications and avert fraud by accurately authenticating your patient' medical account. Our skilled account reconciliation team is expert at discovering the inconsistencies & errors in the account. If they find any errors, they can rectify those. This will clean up your claim processing procedures and you can receive the reconciliation payment reports and billing records from the payers.

  • Account Receivable Follow-up

    Our team of AR experts can track the pending claims and follow up on for the collection and pursue the payers if the claim is not remitted on the expected date. This will keep the AR days to a minimum.

  • Denial Management

    Through our extensive experience in the behavioral health billing services, we can chalk out the details of the claim denials. After finding out the main reason(s) of the denials, our AR specialist can pursue the payer and file/re-submit the claim.

Our Mental Health Billing Process

At Outsource2india, we follow a validated approach to maximize the entitled amount of each payment. We have experienced mental health billing experts who understand the behavioral health billing procedures. They can ensure that you get the best ROI. Our mental health billing process includes the following steps -


Patient Enrollment


Insurance Enrollment




Insurance Verification


Insurance Authorization


Charge Entry


Medical Coding & Billing


Account Reconciliation


Denial Management & Appeals


Physician Credentialing

Tools We Leverage for Mental Health Billing

We understand that behavioral health billing is a high-risk billing process that requires accurate processing of records for accurate diagnosis and reimbursement. That is why we leverage modern and sophisticated medical health billing tool to correctly code and bill the diagnostic procedures. A few of the tools that we rely on are -

NextGen Healthcare Kareo Billing & EHR eClinicalWorks AdvancedMD brightree medisoft Athenahealth MediTouch athenahealth Billing & EHR AdvancedMd Billing Epic Billing AdvantX Billing CareCloud Billing Centricity Lytec Billing Misys Modernizing Medicine Billing & EHR Nex-tech Billing & EHR Proclaim Pulse SequelMed TotalMD Billing

Why Choose Outsource2india For Mental Health Billing Services

We are in the healthcare support services for the last two decades and have enough experience & know-how of the behavioral healthcare industry to help you stand out from the rest. A few advantages of outsourcing mental health billing services to choose us are -

  • HIPAA Compliance

    Our company is an ISO 9001:2000 certified organization that follows HIPAA and HL7 compliance standards. We follow all the compulsory network, infrastructure, and administrative procedures as instructed by HIPAA & HL7.

  • 100% Information Security

    We are ISO/IEC 27001:2022 certified firm. The certification reinforces our resolve to establish, endure, and advance the information security management system (ISMS) to safeguard your data from any security mishaps.

  • Experience

    We have more than 25 years of experience in mental health billing domain and our medical support executives exceed 200 in volume. Moreover, our collective management experience surpasses 100+ person-years. Thus, when you outsource mental health billing services to us, you can be sure to receive an exceedingly professional billing service.

  • State-of-the-art Infrastructure

    Our workplace, including the headquarters, delivery centers, and offices have state-of-the-art equipment to provide the best mental health billing services. Our workstations are equipped with advanced VPN technology, intrusion detection technology, 200% power backup, autonomous Internet Leased Circuits, built-in IT redundancies, etc.

  • Multiple Global Delivery Centers

    We leverage our five different global delivery centers across the time-zones to provide world-class behavioral health billing services. It enables us to be available 24/7 and deliver instant support.

  • Data Security

    We use secure servers to download the patient records and rely only on the FTP to transfer or receive the files. This way all files are encrypted with cleartext passwords that can be opened only upon authentication. We also monitor our employees' login & logout time and conduct security audits to make sure that all our billing processes remain secure.

  • 24/7 Availability

    We offer robust mental health billing services 24*7. Our contact center executives work across all the time zones and can provide their support at your convenient time.

  • Ease of Scalability

    We have the necessary resource capabilities, both in terms of expertise and infrastructure to deliver our services in case you want to spike the deliverables. This will enable you to pay only for the rendered services and not bother about any overheads.

  • One-point Contact

    We give specific attention to all our clients. Thus, when you choose us as your behavioral health billing partner, we will arrange a dedicated executive who will be your one-point contact. You can contact him/her anytime and resolve your queries/issues.

  • Fast Turnaround

    We have a diligent and time-tested mental health billing process that allows us to provide accurate billing services within the stipulated time. We plan all our billing services in advance that minimize the risk of delay. We also have enough resource pool who can manage any deadline pressure.

Outsource Mental Health Billing Services to O2I

Outsource2india has been a leading provider of mental health billing services in India and a gamut of other medical billing & coding support services around the globe. Our behavioral health billing solutions are highly streamlined, and we follow a methodical billing approach which ensures that you get 100% compensation.

Our team of billing experts includes some of the most gifted & bright coding, billing, AR, reimbursement, etc. experts who can capably meet your mental health billing requirements. This will help you boost your behavioral facility's cash flow and streamline all the back-office operations. If you are looking for a consistent, fast, accurate, and cost-effective mental health billing services, then, look no further. Get in touch with us today!

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