In this cut-throat competitive world, customer satisfaction is at the heart of every business, and the healthcare industry is no different. Today, every healthcare provider wants to know how he and his services are being perceived by his patients. But, identifying gaps in the services always remain a challenge. Instead of speculating, why not ask the patients directly? That's why, over the years, patient satisfaction survey services in India have gained huge popularity. They are the easiest and the most effective way to understand your patients' concerns and come up with meaningful resolutions.
At Outsource2india (O2I), we provide comprehensive patient satisfaction survey services to help healthcare providers understand their patients' response to their services, right from booking the appointment to follow-up visits, to identify gaps and areas of improvement. After all, it just takes one dissatisfied customer or patient to ruin the reputation of your brand.
Patient Satisfaction Survey Services We Offer
At O2I, we are a leading patient satisfaction Survey service provider offering comprehensive patient satisfaction Surveys to healthcare providers, big and small. Our expert team of research and big data analysts create cost-effective, professional-looking patient satisfaction surveys that help you capture reliable, unbiased patient survey data to gain quick and meaningful insight into your services for necessary modifications and improvements. Our HIPAA-compliant patient satisfaction surveys ensure a high response rate and honest reviews about your products and services. Our patient satisfaction survey services include -
Health Plan Surveys
Our health plan surveys help you understand the effectiveness of your ongoing health product plans - diagnostic plans, treatment plans, hospital packages, and more. By seeking feedback from your current and prospective patients, we can help you analyze what improvements you need to carry out in your current health plans to benchmark them as per your patients' requirements - right from the list of required documents to the availability of specialists.
Hospital Visit Surveys
Every healthcare organization wants to make their patients' stay in the hospital comfortable, whether they are visiting the in-patient department or out-patient. But what's that one thing that will make your customer happy? How can you improve your services and make their office visits more comfortable? Are they satisfied with your treatment and procedures? Our patient satisfaction surveys help you find out all that and more so that you can get a holistic view of your patients' experience at your center for improved outcomes.
Employee and Staff Survey
For quality care, everyone in your hospital must be aligned to meet your patients' needs. Right from your receptionists to your nurses, doctors, and administrative staff, our patient satisfaction surveys help you ensure that everyone is doing their job right and is treating your patients with utmost care and compassion. Our surveys also help highlight areas that need improvement or immediate attention.
One of the most well-known surveys, the discharge survey helps you evaluate your patients' satisfaction during his/ her stay in the hospital. Our extensive, well-thought questionnaire helps you know if your patients were satisfied with your overall attention and care. Was the doctor good? Was the staff caring and compassionate? How was the environment at the hospital? Was the discharge process handled efficiently? Our patient satisfaction surveys help you cover all the key areas that impact your patients' experience.
Patient Satisfaction Survey Process We Follow
Outsource2india is a leading patient satisfaction surveys providing company in India. We follow a holistic approach to create perfect patient satisfaction surveys that help you measure how people feel about the quality of your medical care services. Our solutions allow you to create actionable solutions that ensure patient loyalty and growth. Our process includes -
01. Evaluating your Requirements
We meet you and your team to understand your requirements and service areas you want to particularly focus on
02. Template Creation
Our experts then carefully formulate an interesting, easy to understand patient survey questionnaire, keeping your needs and requirements in mind
03. Data Capturing
Post your approval, we use the survey to capture data from your patients to understand their responses and feedback for your healthcare services
04. Data Analysis
Our expert analysts then scan the captured data to understand and highlight gaps in your service that are negatively influencing your patient satisfaction
05. Report Sharing
We then share our consolidated report with you to help you improve your service offerings and bring about a positive change in your healthcare deliveries
Benefits of Outsourcing Patient Satisfaction Survey Services
Used to reveal vital information about your healthcare practice, O2I's patient satisfaction surveys help you -
Other Services You Can Benefit From
Why Outsource Patient Satisfaction Survey Services to Outsource2india?
Outsource2india is one of the leading patient satisfaction surveys companies in India with 24 years of rich industrial experience. Over the years, we have helped thousands of healthcare providers scale up their services through specialized market research and customer experience solutions. Powered by a team of expert market researchers and analysts, we are committed to creating newer ways to help people voice their opinions and healthcare providers streamline their service deliveries. Easy to understand and comprehend, our patient satisfaction surveys help you gain valuable insight into your healthcare facility and allow you to fill in the gaps to improve your services and make your practice even more successful. Outsource patient satisfaction surveys services to O2I and gain -
Instant Access to Experienced and Certified Team of Expert Analysts
At O2I, we are powered by some of the best hands in the industry. Highly experienced and certified, they are well versed will all the nuances of the industry and can help you create thoughtful patient satisfaction surveys that help you collect relevant information from your patients and access their needs and expectations from your service.
All our patient satisfaction surveys are designed using the most advanced software and technologies that help us understand your unique business requirements and design world-class surveys that help you get a real insight into the level of satisfaction experienced by your patient as well as evaluate their pain areas.
All our solutions and services are available at an extremely affordable price plan. This makes our services easily accessible by all healthcare service providers, big or small.
At O2I, we follow stringent data protection rules and security norms. Through encrypted servers and deep data security practices, we make sure your patient information is never shared with anyone without your prior consent.
Every business has different needs and objectives. To effectively meet your requirements, we customize our services as per your business needs.
Quick Turnaround Time
We are fast, really fast. Our quick turnaround time and timely delivery of all our projects ensure uninterrupted service delivery, better patient care, and a high return on investment.
Real-time Customer Support and Solutions
Our global delivery centers and round the clock available customer support executives ensure instant service deliveries and timely resolution of all your queries and concerns.
Complete Peace of Mind
By helping you understand your patients' needs and requirements, we help release the administrative pressure so that you can focus on the growth of your core business.
Client Success Stories
O2I Helped a Medical Imaging Firm with Quick Teleradiology Services
Our team began working to keep up with the required turnaround time of 12 to 24 hours. We were immediately able to grasp the working of the PACS software and provide the client with highly accurate services.Read more
Case Study on Insurance Eligibility Services for Clinical Decision Provider
With skills in sourcing insurance information, we assisted the client. Our team consulted with the insurance career website and their reps to gather insights sought after by the client's customer.Read more
Hello, I wanted to reach out to you directly and express my gratitude for the hard work that the Data team, as well as the AR team, has done with EJ practice. I have pushed both teams extremely hard over the past month and their efforts, as well as ours, have paid off.RCM Account Manager, EMR System Provider, FL, USA More Testimonials »
Outsource Patient Satisfaction Surveys to O2I
For the healthcare industry, patient satisfaction is of utmost importance at all levels. For patient-centric deliveries, it is critical to understand your patients' needs, requirements, pain areas and evaluate their satisfaction level with your services. As a leading patient satisfaction surveys service provider, Outsource2india provides you the best and hassle-free healthcare services to make your medical care intuitive and interactive. By creating powerful and interesting patient satisfaction surveys, we make you understand your patients' challenges and problems with your healthcare deliveries to help you effectively solve their issues and build everlasting relationships with your patients.
Contact us today to outsource patient satisfaction services and get peace of mind with our quality and cost.
Software At O2I Healthcare
Specialties HIPAA Compliance HIPAA 5010
Standards Compliance CPT Coding
Billing Process Charge
Entry Process Medical
Coding Process Medical
Claims Process FAQs on Medical Accounts
Receivable Services FAQs on Outsourcing
Claims Adjudication Services Medical
Transcription Process HL7 ICD-10 Compliance
- US-based Healthcare Research & Consulting Firm Approached O2I For Medical Transcription Services
- Outsource2india Provided Patient Onboarding Services to a Leading Healthcare Company
- Outsource2india Assisted a Florida-based Medical Billing Company with ICD-10 Implementation
- Caribbean Radiologists Got STAT Reports Automation Services from Outsource2india
- Outsource2india Helped a Medical Imaging Firm with Quick Teleradiology Services
- O2I Processed Over 3000 Encounters Related to Rehabilitation Care for a Group of Physicians from Indianapolis