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Care Management Services

Outsource Care Management Services

Our care management eases the workload of hospitals and practice management care providers by engaging their patients and managing treatment plans at rates starting at $1280 per FTE per month

Healthcare is a complex ecosystem where what matters the most is how the staff time is spent. Resources spending their productive hours at critical functions leads to a better outcome, but it's not always the case. This is where care management services come in. While a typical are management involves in-patient settings, our care management services is based on the timely and preemptive intervention by working within communities to stop precipitation of health risks and suppress the cost of healthcare. We collaborate with partners within the network to free up your staff so they can turn their attention where it is most needed.

Outsource2india is a top care management services providing company with 25 years of experience offering a range of pro-active care management. Our exclusive methods ensure that patients have control over their wellbeing by taking a well-planned approach.

Care Management Services We Offer

Being a top care management services providing company, our service has greatly benefitted clinics, hospitals, and practice management organizations. It also benefits patients as they experience greater satisfaction. As part of the health and social care management, we offer the following services -

  1. Care Coordination

    Care Coordination

    We work with your patients to help them follow what is prescribed by physicians. In doing so, they can recover faster with minimal risk of readmission due to overdosing or noncompliance with the treatment plan.

  2. 30-day Readmission Reduction

    30-day Readmission Reduction

    After patients discharge from a treatment facility, they are expected to adhere to the medication and prescribed treatment plans, but always everything goes as per the plan. So we offer a month-long follow-up relationship support to identify socio-economic hindrances, and other stumbling blocks to mitigate the risk of readmission.

  3. Pregnancy Care Coordination

    Pregnancy Care Coordination

    Women in labour or nearing their pregnancy dates need extra care to ensure a healthy and smooth process. So we bring them access to educational, medical, and social support through care management services. We commence our care management solution from the first quarter of the pregnancy until six weeks after delivery.

  4. Patient Visit Compliance

    Patient Visit Compliance

    We educate patients to help them understand the importance of adhering to the treatment plan. Our care management team provides patients with follow-up encounters to evaluate adherence by asking questions and collecting answers. We also check if they are visiting the primary care or specialists at scheduled appointments.

  5. No call, no show reduction

    No call, no show reduction

    No show clients can frustrate the staff and can lead to bad encounters and damaged relationships at extremes. So we follow up with patients with scheduled appointments to ensure that they stick to the schedule. To do so, we ensure timely intervention and forge a great relationship.

Care Management Process We Follow

By outsourcing care management services you are counting on one of the best care management service provider to create a unified experience for customers through complete care management. Above everything else, we ensure a stellar quality. Our process is as follows -


We discuss with the client, the project scope and requirement


We plan the workflow and the number of resources and submit a proposal


After the client expresses approval the project will be green signaled


The project team will be identified and the project briefs will be shared


The care management team will commence their service


The client will be provided with weekly and monthly reports highlighting achievements

Other Services You Can Benefit From

Why Choose Care Management Services from Outsource2india?

Outsourcing care management services to O2I brings you several benefits so here are atypical with other providers of care management services in India. Here are the merits of working with us -

  • Certified Care Management Company

    Outsource2india is a HIPAA and ISO 9001:2015 certified care management company that adheres with all the global standards.

  • Data Security

    We don't let harm come to your business data. We take great care to keep it protected from external access.

  • High Accuracy and Quality Service

    We always go the extra mile to gauge the satisfaction of your patients through surveys and questionnaires.

  • Pocket-friendly Pricing Options

    You'll be impressed with our rates because we have made our services accessible to small and mid-sized organizations working with a small budget.

  • Modern Infrastructure

    We have a modern infrastructure that is designed to cope with the workload and supports multiple teams working on different projects simultaneously.

  • Short Turnaround

    We always ensure the delivery of services within the promised TAT to bring you satisfaction and peace of mind.

  • Scalability

    O2I's care management services can be scaled swiftly to fit in more resources working as your extension. We scale up on moment's notice.

  • Experienced Team of Care Management Agents, Project Managers, IT Personnel

    We have a team of dynamic agents who are well-acquainted with the automation tools and contacting methods to ensure the best experience to your patients.

  • Round-the-clock Availability

    We are available round the clock to help patients from any geography to get help in their language of choice through a local agent.

Client Success Stories

Case Study on Insurance Eligibility Services for Telemedicine Provider

Provided Pharmacy Insurance & Medical Insurance Eligibility Services to A Telemedicine Provider

Insurance eligibility verification was provided to a Californian client by O2I. We ensured that the claims they received fulfilled the mandatory criterion.

Read more
O2I Provided Charge & Patient Demographics Entry

Provided Charge and Patient Demographics Entry to Georgian Client

Nearly 1200 claims were processed by O2I in a month for a Georgian client. We delivered the solutions which were 98% accurate.

Read more


I wanted to inform you of what a great job O2I is doing for our firm. Vinoth Kumar and his team have done amazing work and are extremely reliable. We consider O2I a part of our strategic plans moving forward. Initially, we needed to get a feel of your services and expertise to move forward on other enterprise accounts, and now we have the confidence in doing so. Thank you to you for all the help over the year!

Managing Director, Medical Billing Company, USA More Testimonials »

Outsource Care Management Services to O2I

If you are contemplating options to outsource care management to a highly capable healthcare BPO, then, you needn't look past Outsource2india. We have over 25 years of experience in care management services combined with a better quality control team to help us achieve better results for you. We collaborate to capture business requirement and deliver quality results whenever wherever possible.

Reach us now if you require Care Management services and get a fair estimate of the project within 24 hours.

Contact Us


Decide in 24 hours whether outsourcing will work for you.


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Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems