Healthcare is a complex ecosystem where what matters the most is how the staff time is spent. Resources spending their productive hours at critical functions leads to a better outcome, but it's not always the case. This is where care management services come in. While a typical are management involves in-patient settings, our care management services is based on the timely and preemptive intervention by working within communities to stop precipitation of health risks and suppress the cost of healthcare. We collaborate with partners within the network to free up your staff so they can turn their attention where it is most needed.
Outsource2india is a top care management services providing company with 24 years of experience offering a range of pro-active care management. Our exclusive methods ensure that patients have control over their wellbeing by taking a well-planned approach.
Care Management Services We Offer
Being a top care management services providing company, our service has greatly benefitted clinics, hospitals, and practice management organizations. It also benefits patients as they experience greater satisfaction. As part of the health and social care management, we offer the following services -
We work with your patients to help them follow what is prescribed by physicians. In doing so, they can recover faster with minimal risk of readmission due to overdosing or noncompliance with the treatment plan.
30-day Readmission Reduction
After patients discharge from a treatment facility, they are expected to adhere to the medication and prescribed treatment plans, but always everything goes as per the plan. So we offer a month-long follow-up relationship support to identify socio-economic hindrances, and other stumbling blocks to mitigate the risk of readmission.
Pregnancy Care Coordination
Women in labour or nearing their pregnancy dates need extra care to ensure a healthy and smooth process. So we bring them access to educational, medical, and social support through care management services. We commence our care management solution from the first quarter of the pregnancy until six weeks after delivery.
Patient Visit Compliance
We educate patients to help them understand the importance of adhering to the treatment plan. Our care management team provides patients with follow-up encounters to evaluate adherence by asking questions and collecting answers. We also check if they are visiting the primary care or specialists at scheduled appointments.
No call, no show reduction
No show clients can frustrate the staff and can lead to bad encounters and damaged relationships at extremes. So we follow up with patients with scheduled appointments to ensure that they stick to the schedule. To do so, we ensure timely intervention and forge a great relationship.
Care Management Process We Follow
By outsourcing care management services you are counting on one of the best care management service provider to create a unified experience for customers through complete care management. Above everything else, we ensure a stellar quality. Our process is as follows -
We discuss with the client, the project scope and requirement
We plan the workflow and the number of resources and submit a proposal
After the client expresses approval the project will be green signaled
The project team will be identified and the project briefs will be shared
The care management team will commence their service
The client will be provided with weekly and monthly reports highlighting achievements
Other Services You Can Benefit From
Why Choose Care Management Services from Outsource2india?
Outsourcing care management services to O2I brings you several benefits so here are atypical with other providers of care management services in India. Here are the merits of working with us -
Outsource2india is a HIPAA and ISO 9001:2015 certified care management company that adheres with all the global standards.
We don't let harm come to your business data. We take great care to keep it protected from external access.
We always go the extra mile to gauge the satisfaction of your patients through surveys and questionnaires.
You'll be impressed with our rates because we have made our services accessible to small and mid-sized organizations working with a small budget.
We have a modern infrastructure that is designed to cope with the workload and supports multiple teams working on different projects simultaneously.
We always ensure the delivery of services within the promised TAT to bring you satisfaction and peace of mind.
O2I's care management services can be scaled swiftly to fit in more resources working as your extension. We scale up on moment's notice.
Experienced Team of Care Management Agents, Project Managers, IT Personnel
We have a team of dynamic agents who are well-acquainted with the automation tools and contacting methods to ensure the best experience to your patients.
We are available round the clock to help patients from any geography to get help in their language of choice through a local agent.
Client Success Stories
Provided Pharmacy Insurance & Medical Insurance Eligibility Services to A Telemedicine Provider
Insurance eligibility verification was provided to a Californian client by O2I. We ensured that the claims they received fulfilled the mandatory criterion.Read more
Provided Charge and Patient Demographics Entry to Georgian Client
Nearly 1200 claims were processed by O2I in a month for a Georgian client. We delivered the solutions which were 98% accurate.Read more
I wanted to inform you of what a great job O2I is doing for our firm. Vinoth Kumar and his team have done amazing work and are extremely reliable. We consider O2I a part of our strategic plans moving forward. Initially, we needed to get a feel of your services and expertise to move forward on other enterprise accounts, and now we have the confidence in doing so. Thank you to you for all the help over the year!Managing Director, Medical Billing Company, USA More Testimonials »
Outsource Care Management Services to O2I
If you are contemplating options to outsource care management to a highly capable healthcare BPO, then, you needn't look past Outsource2india. We have over 24 years of experience in care management services combined with a better quality control team to help us achieve better results for you. We collaborate to capture business requirement and deliver quality results whenever wherever possible.
Reach us now if you require Care Management services and get a fair estimate of the project within 24 hours.
Software At O2I Healthcare
Specialties HIPAA Compliance HIPAA 5010
Standards Compliance CPT Coding
Billing Process Charge
Entry Process Medical
Coding Process Medical
Claims Process FAQs on Medical Accounts
Receivable Services FAQs on Outsourcing
Claims Adjudication Services Medical
Transcription Process HL7 ICD-10 Compliance
- US-based Healthcare Research & Consulting Firm Approached O2I For Medical Transcription Services
- Outsource2india Provided Patient Onboarding Services to a Leading Healthcare Company
- Outsource2india Assisted a Florida-based Medical Billing Company with ICD-10 Implementation
- Caribbean Radiologists Got STAT Reports Automation Services from Outsource2india
- Outsource2india Helped a Medical Imaging Firm with Quick Teleradiology Services
- O2I Processed Over 3000 Encounters Related to Rehabilitation Care for a Group of Physicians from Indianapolis