Beware of scammers: O2I does not hire freelancers. Our projects are executed in our facilities across the globe. View vendor selection policy here.
Denial Management Services

Outsource Denial Management Services

Turn denials into dollars and enhance your clean-claims rate.

Curb denials and improve margins with our denial management services!

Physician clinics, large hospitals, and healthcare providers worldwide often grapple with denied claims, which significantly impact their revenue. Considerable time, expertise, and resources are required to manage claims efficiently. This is precisely where the expertise of outsourced revenue cycle denial management services like ours can make a significant difference. Our clinical documentation specialists resolve everything from coding errors and inaccurate patient information to delayed submissions and lack of authorization.

Drawing on our rich legacy of over twenty years, we guide you skillfully through the intricate maze of claim denials. Our team employs a comprehensive approach that includes investigating the root causes of denials, implementing corrective actions, and devising strategies to prevent future denials. We go beyond conventional solutions and provide automation recommendations where possible. Automating redundant tasks, such as claim scrubbing, eligibility checks, and prior authorization, significantly reduces the chances of claim denials. This streamlines your revenue cycle and frees up your staff to focus on providing quality healthcare.

Ready to turn the tide on claim denials and increase your cash flow? Take the first step towards clean claims by outsourcing your denial management requirements to us.

Services We Offer

Our services are expertly designed to streamline your revenue cycle and significantly decrease claim denials. We provide an all-inclusive range of services for denial management in medical billing, each meticulously tailored to improve your Revenue Cycle Management (RCM). Our skilled and qualified denial management experts are committed to delivering top-quality services, ensuring every claim is managed effectively and efficiently. Explore our diverse services uniquely devised to assist you in achieving your operational and financial goals.

  • Denial Identification

    Denial Identification

    Our denial identification service is designed to help healthcare providers swiftly and accurately identify denied claims. We understand that time is of the essence, and the faster a denied claim is identified, the quicker it can be addressed, reducing potential revenue loss. Our skilled team works diligently, using advanced technology and proven techniques, to promptly identify and rectify denied claims, enhancing your cash flow and overall financial health.

  • Root Cause Analysis

    Root Cause Analysis

    Our root cause analysis service is a robust solution that digs deep to uncover the underlying reasons for claim denials. We believe in addressing the problem at its roots rather than just managing the symptoms. Our expert analysts use advanced tools and methodologies to identify recurring patterns causing denials, enabling strategic process improvements. We help increase your revenue and improve your financial performance by preventing future denials.

  • Categorizing the Denials

    Categorizing the Denials

    Our service of categorizing the denials segregates denials based on specific reasons. We recognize that each denial has its unique reason and needs to be categorized accordingly for effective management. Our experienced team analyzes every denial, categorizing them based on reason, type, and frequency. Simplifying complex data into actionable insights drives strategic processes that minimize denials.

  • Denial Documentation

    Denial Documentation

    Effective RCM denial management in healthcare requires a comprehensive and organized documentation system. Our denial documentation service ensures a well-documented audit trail for each claim, aiding in successful appeals and compliance with regulatory requirements. Our team meticulously maintains detailed records for each denied claim, ensuring that all necessary information is readily available when needed.

  • Denied Claim Appeals

    Denied Claim Appeals

    This service is specially designed to help you recover your rightful revenue. We understand that the appeal process can be intricate and time-consuming. Our team of experts professionally handles the appeal process for each denied claim, using their knowledge and experience to ensure maximum claim recovery. This service allows you to minimize the denial rate in medical billing.

  • Coding Review

    Coding Review

    The coding review is designed to ensure accurate coding and prevent denials in medical billing. Our certified coders meticulously review each code for accuracy, compliance, and completeness. By identifying and correcting coding errors before claim submission, we help maximize your reimbursement potential and reduce administrative burdens. This leads to increased revenue and improved operational efficiency.

  • Clinical Documentation Improvement

    Clinical Documentation Improvement

    Clinical documentation improvement services enhance the quality and completeness of clinical documentation. Accurate and comprehensive clinical documentation is crucial for coding, accurate billing, and ensuring due reimbursements. Our team of experienced clinical documentation specialists works closely with your clinical staff, providing necessary feedback and education to improve documentation practices.

  • Denial Reporting and Analysis

    Denial Reporting and Analysis

    Denial reporting and analysis service provides in-depth insights into denial patterns. We use advanced analytics to identify trends and patterns in your denied claims, enabling strategic decision-making for improved revenue cycle performance. This service helps you understand the 'why' behind the denials, allowing you to make data-driven decisions to improve your operational efficiency and financial health.

  • Technology Solutions

    Technology Solutions

    We leverage the power of advanced technology to streamline your denial management process. From AI-powered analytics to automated workflows and denials management analytics, we implement state-of-the-art technological solutions that increase efficiency, reduce manual errors, and speed up the claim resolution process.

  • Workflow Optimization

    Workflow Optimization

    Workflow optimization service is designed to enhance the efficiency of your revenue cycle denials management process. We analyze your existing workflows, identify bottlenecks, and implement strategic changes to streamline operations. This service accelerates claim resolution, improves your bottom line, and allows your staff to focus on providing quality patient care.

  • Denied Claim Follow-up Services

    Denied Claim Follow-up Services

    Denied claim follow-up services ensure no claim is left unresolved. Our persistent team follows up on each denied claim until it is paid or corrected. We liaise with insurance companies, handle all the necessary paperwork, and ensure that every claim is resolved to your satisfaction, helping you maintain a healthy revenue cycle.

  • Monitoring and Preventing Denials

    Monitoring and Preventing Denials

    Our monitoring and preventing denials service takes a proactive approach to manage claim denials. We continuously monitor your denial patterns, identify potential risks, and implement preventive measures. This service helps secure your current revenue and protects your future revenue by preventing potential denials.

    We also offer specialty-specific services, which include -

    • Claim Review
    • Error Correction and Re-submission
    • Appeal Writing
    • Reporting and Analysis
    • Continuous Follow-up
    • Process Improvement

Sectors We Cater To

Private practicesPrivate practices
Medical billing companiesMedical billing companies
Medical groupsMedical groups
Specialized medical centersSpecialized medical centers
Telemedicine providersTelemedicine providers

Our Denial Management Process


01. Claim Analysis

We thoroughly examine denied claims to identify common patterns and root causes.


02. Error Correction

Based on our analysis, we address the identified errors, ensuring the accuracy of patient data, coding, and billing.


03. Re submission of Claims

Corrected claims are promptly resubmitted, ensuring compliance with payer guidelines to secure swift reimbursements.


04. Preventive Measures

We devise and implement robust strategies to prevent future denials, such as automated claim scrubbing and eligibility checks.


05. Continuous Monitoring and Improvement

Our team regularly monitors denial patterns and proactively tweaks strategies to adapt to changing regulations and payer requirements.

Denial Management Company that is a Cut Above the Rest

We understand the complexities of managing denied claims and have developed a robust system that addresses this critical aspect of your revenue cycle. Our commitment to excellence and adherence to industry best practices sets us apart in the crowded landscape of denial management service providers. Here are some of the factors that make us a preferred outsourcing partner.

Service Quality

Our services are compliant with ISO standards, ensuring reliable and high-quality solutions. We strive for excellence and continuously improve our services to meet and exceed client expectations.

Data Security and Client Privacy

We take data security seriously and comply with GDPR, ensuring your sensitive information is always protected. We employ stringent security measures to safeguard your data.

Global Delivery Centers

We operate from multiple delivery centers spread across the globe. This allows us to provide round-the-clock services and cater to clients across different time zones seamlessly.

Tools and Automation

We utilize advanced tools and automation to prevent claim denials. Using cutting-edge technology helps identify potential issues early, minimizing the possibility of denials.

Skilled Claim Specialists

Our team comprises skilled claim specialists with extensive industry knowledge. They are adept at handling all aspects of denial management, ensuring prompt and effective resolution of denied claims.

Flexible Pricing

We understand that every healthcare provider has unique needs and revenue targets. Hence, we offer flexible pricing options tailored to your specific requirements, ensuring you get maximum value on your investment.

Additional Services You Can Benefit From

Revenue Cycle Management Services

Get paid for every patient service to maximize your revenue and minimize claim denials with our expert revenue cycle denial management services.

Medical Billing Services

Our medical billing services streamline the process and increase accuracy, reducing the burden on your staff and improving your bottom line.

Medical Coding Services

Ensure accurate billing and optimal reimbursement with our medical coding services - uniting deep industry knowledge and precision.

Medical Transcription Services

Save time and improve patient care with our accurate and timely medical transcription services.

Dental Billing Services

Get custom dental billing services to expertly manage your revenue cycle and focus on providing exceptional dental care.

Physician Billing Services

Streamline your billing process, reduce errors, and get paid faster with our comprehensive physician billing services.

Chiropractic Billing Services

Improve your cash flow and patient satisfaction with our chiropractic billing services, ensuring accurate billing and faster reimbursements.

Healthcare Call Center Services

Enhance patient experience and streamline operations with our healthcare call center services, offering 24/7 expert assistance.

Customer Success Stories

Case study on Medisoft Software Billing

A Florida-based Practice Experienced Full-service Billing Success with Our Medisoft Software

We used the Medisoft tool to provide full-service billing to a leading internal medicine practice in Florida. This helped them minimize AR days and improve their collection rates.

Read more
Case study on Charge and Demographic Entries

A Houston-based Medical Billing Company Accelerated Charge and Demographic Entries Using Our Kareo Software

Our team helped a fast-growing medical billing company in Houston, Texas, overcome employee turnover and save over 45% of operational costs.

Read more

Outsource Denial Management Services


Overall, I am pleased with the support. The response time and communication is fine. Knowledge about billing and claims is excellent.

Founder, Medical Device Market Strategy and Reimbursement Company, Tustin, California More Testimonials »

Our coding denial management services are designed to provide unique support that aligns with your specific healthcare needs. As a trusted partner, we actively address the challenges faced by your organization in managing claim denials. Our seasoned professionals follow industry best practices and use cutting-edge tools to devise robust strategies that prevent recurrence, ensuring a smoother revenue cycle.

We function as an extension of your team, capable of flexibly scaling operations up or down based on your needs, ensuring uninterrupted service. This reduces the time spent on claim denials, enabling faster reimbursement and improved cash flow. Moreover, our cost-efficient solutions allow you to save considerably on operational costs.

Partner with us to transform your denial management process, maximize revenue, and stay ahead of claim denials.

Contact Us


Decide in 24 hours whether outsourcing will work for you.


Our Privacy Policy.

Have specific requirements? Email us at: Info Email

Email Us Info Email
Flatworld Solutions Address


116 Village Blvd, Suite 200,
Princeton, NJ 08540

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

Frequently Asked Questions (FAQs)

What are denial management services?

Denial management services are integral components of the healthcare revenue cycle management that focus on managing and resolving denied insurance claims. These services involve a systematic approach to identify, track, and investigate why an insurer has denied a claim, followed by taking appropriate steps to correct and resubmit the claim. The ultimate goal is to secure as much revenue as possible from initially rejected claims.

How do denial management services work?

Denial management services work by first analyzing the reasons for claim denials. After root cause analysis, denied claims are appealed and resubmitted for payment. Later, corrective measures will be implemented, such as process improvement or targeted staff training. It's a continuous process that involves constant monitoring and analysis to ensure maximum claim reimbursement and to maintain a healthy revenue cycle.

What are the benefits of using denial management services?

Denial management services help healthcare providers improve cash flow by reducing the number of denied claims, thus accelerating the payment cycle. They provide insights into recurring denial patterns, enabling process improvements for efficient claim management. Additionally, they reduce administrative burdens, allowing healthcare staff to focus on patient care rather than complex billing issues.

How can denial management services improve healthcare providers' revenue?

By effectively managing and reducing claim denials, denial management services directly impact the revenue of healthcare providers. They help in recovering funds from initially denied claims, thus increasing the overall revenue. Furthermore, they help identify systemic issues leading to denials, enabling providers to rectify billing processes and prevent future revenue leakage.

What are some examples of denial management services?

Examples of denial management services include comprehensive denial analysis, underpayment tracking, appeal letter generation, claim resubmission, payer follow-ups, and ongoing monitoring of denial trends. These services work together to ensure healthcare providers maximize their claim reimbursement and minimize revenue loss.

What are the common reasons for claim denial that denial management services can help with?

Common reasons for claim denial include incorrect or missing patient information, coding errors, duplicate claims, lack of medical necessity, and expired eligibility. Denial management services help by ensuring accurate data capture, timely claim submission, and adherence to payer-specific requirements. They play a crucial role in identifying and addressing these issues to prevent future denials and improve revenue outcomes.