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Patient Onboarding Services

Outsource Patient Onboarding Services

Streamline your healthcare practice with Outsource2india's patient onboarding services and ensure hyper-personalized healthcare delivery at prices starting at just $1280 per month

With more than one billion patient visits every year, hospitals and healthcare centers are unique practices. As highly pressurized workplaces, they demand innovative, efficient, and most of the times automated tools and technologies for hassle-free patient onboarding and seamless flow of information at all levels.

Outsource2india is at the forefront of technology innovation. As a premium patient onboarding service provider, we offer hospitals, health centers, and private clinics the easiest and the fastest way to error-free patient onboarding. Our skilled and experienced specialists leverage state-of-the-art tools and technologies to collect, record and manage your patients' records – personal details, medical history, tests, diagnoses, treatments and more – in a highly systematic and organized manner. This allows us to bring all the relevant information and actionable data into the patients' electronic medical record (EMR), offering you a unified view of your patients' medical history.

Benefits of Outsourcing Patient Onboarding Services

Some of the biggest benefits of outsourcing patient onboarding services include -

  • One-touch access to complete patient information
  • Streamlined and structured reports and processes
  • Reduced medical and billing errors
  • Increased productivity
  • Zero wastage of time and resources
  • Quick and effective treatment of chronic health conditions
  • Reduced administrative overheads
  • Focused patient care
  • Complete patient satisfaction

Patient Onboarding Services We Offer

We, at O2I, are a leading patient onboarding service providing company offering digital onboarding solutions to our large number of clienteles across the world. Our modern, quick, and intelligent patient engagement technologies provide your patients with hassle-free and almost instant onboarding experience. Our experts use artificial intelligence and machine learning technologies to capture all your patient's previous health records and demographic details and link them with your EMR for seamless access and omni-channel communication. Our range of services include -

  1. Collecting Patients Demographic Details

    Collecting Patients Demographic Details

    From manually filling up details to electronically collecting data - through texts, emails, phone calls and more - we leverage a variety of techniques to ease down your patients onboarding process. Our onboarding specialists interact with your patients in the most efficient manner and make sure that the information they provide is comprehensive and detailed.

  2. Compiling Patients Medical History

    Compiling Patients Medical History

    Whether the patient is new or a re-onboard, before starting the treatment it is important to understand the medical history, past as well as ongoing treatments, and allergies to medicines, if any. Due to busy schedules, physicians sometimes may miss to record these critical health information which could cost both the doctor and the patient heavily. Our patient onboarding services aggregate, index and scribe patients' medical records to make sure that all the past and current medical details are accurately captured and recorded - thus creating a one-stop complete information resource that is easy to understand and follow.

  3. Structuring Patient Data

    Structuring Patient Data

    Our experts structure all the documents and compile all the personal and medical details of your patients and send them to you in your EMR to help you get a 360 view of your patient's condition, thus reducing time wastage and ensuring smooth, error-free patient treatment and care.

  4. Aggregating Detailed Insurance Information

    Aggregating Detailed Insurance Information

    While onboarding, it is mandatory to know if the patient is self-pay, co-pay, or fully covered through medical insurance. Our onboarding specialists make sure to collect detailed information on patients' insurance plan to ensure smooth and hassle-free payment of medical bills.

  5. Getting Consent Forms Signed by the Patients

    Getting Consent Forms Signed by the Patients

    We also help your patients sign all the required documents, papers and consent form and help them understand your hospital's terms and conditions and care policies.

Patient Onboarding Process Followed at O2I

At O2I, we follow a systematic, step-by-step patient onboarding process that incorporates latest technological innovations and the power of big data to keep the process faster, smoother and easier. Our onboarding experts work as an extension of your team, providing you undeterred help and support throughout your patient journey. Our patient onboarding process includes -


01. Understanding Your Healthcare Facility

We conduct one-on-one meeting with you to understand your healthcare facility, the scope of your services, and your patients' demographics


02. Creating an Action Plan

As per your healthcare facility's needs, we create a powerful plan to smoothen out your patient onboarding process as well as their entire journey within your healthcare facility


03. Implementation

Our experts then leverage our tools and technologies to capture, record and streamline your patients' information and save them in a structured format within your EMR


04. Quality Check

We rigorously check all the captured data to eliminate redundancies and ensure that all the required information has been correctly captured


05. Regular Upgradation

We keep improving and upgrading our existing processes with latest innovations as per your patients' and facility's needs and requirements

Other Services You Can Benefit From

Why Outsource Patient Onboarding Services to Outsource2india?

Outsource2india is a leading service provider offering its expert patient onboarding services in India and abroad. Our patient onboarding specialists can make your patient onboarding process simple, easy, and error-free, thus helping you improve your quality of service and patient satisfaction rate. Outsource patient onboarding services to us and enjoy -

  • Instant Access to Experienced Onboarding Specialists

    Our skilled and experienced patient onboarding specialists have rigorous experience and in-depth knowledge of medical onboarding processes. With a strong background in the medical industry, they can easily determine your patient needs, medical history, and treatment requirements to make the onboarding process seamless and efficient.

  • State-of-the-Art Technology

    We use the best and the latest tools and software to capture patient information. Our automated solutions compile all the patient information at one central location and keep it easily accessible at all time, while ensuring its complete safety and security.

  • Customized Solutions

    We tailor our services as per your specific needs. This helps you enjoy our solutions without increasing your overhead costs.

  • Competitive Prices

    Our patient onboarding services are available at highly cost-effective rates. So, whether you are a multispecialty healthcare center or a private care facility, we make sure our services can be enjoyed by one and all.

  • Complete Data Security

    We handle your sensitive information with utmost care – just like you treat your patients. Our stringent security protocols keep your patient data completely safe within our encrypted servers.

  • 24/7 Support

    We work 24/7, 365 days a year, to keep you fully covered. Our round-the-clock availability ensures quick and hassle-free support and services at all times.

  • Complete Peace of Mind

    We make the patient onboarding process painless for both the physician and the patient. Our integrated services take the administrative burden off your practice, giving you complete peace of mind and allowing you to focus on what you do the best – provide quality patient care.

Client Success Stories

O2I Assisted Medical Billing Firm with ICD-10 Implementation

O2I Assisted Medical Billing Firm with ICD-10 Implementation

Read our detailed case study to learn how O2I's management training helped a Florida-based billing company improve its performance and transition from the ICD-9 to the ICD-10 system.

Read more
Case Study on Accounts Receivable Services

Case Study on Accounts Receivable Services

In this detailed case study, you'll learn how O2I's AR service helped a healthcare organization improve its accounts by clearing all claims after a spate of denials.

Read more


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Outsource Patient Onboarding Services to Outsource2india

At Outsource2india, we enable you to provide expert healthcare in a fast and most frictionless manner possible. Our one-of-a-kind healthcare BPO services alleviate you from all the time-consuming administrative tasks, while enabling you to provide a superior, hassle-free patient care. Working as an extension of your business, we make the patient onboarding process painstakingly simple. By recording, maintaining and consolidating your patients' complete medical information, we enable you to provide hyper-personalized care to your patients - one that you always strive for.

So come, let's get in touch. Contact us now to outsource your services or to know more about our premium patient onboarding process. We are just a click away!

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