With more than one billion patient visits every year, hospitals and healthcare centers are unique practices. As highly pressurized workplaces, they demand innovative, efficient, and most of the times automated tools and technologies for hassle-free patient onboarding and seamless flow of information at all levels.
Outsource2india is at the forefront of technology innovation. As a premium patient onboarding service provider, we offer hospitals, health centers, and private clinics the easiest and the fastest way to error-free patient onboarding. Our skilled and experienced specialists leverage state-of-the-art tools and technologies to collect, record and manage your patients' records – personal details, medical history, tests, diagnoses, treatments and more – in a highly systematic and organized manner. This allows us to bring all the relevant information and actionable data into the patients' electronic medical record (EMR), offering you a unified view of your patients' medical history.
Benefits of Outsourcing Patient Onboarding Services
Some of the biggest benefits of outsourcing patient onboarding services include -
- One-touch access to complete patient information
- Streamlined and structured reports and processes
- Reduced medical and billing errors
- Increased productivity
- Zero wastage of time and resources
- Quick and effective treatment of chronic health conditions
- Reduced administrative overheads
- Focused patient care
- Complete patient satisfaction
Patient Onboarding Services We Offer
We, at O2I, are a leading patient onboarding service providing company offering digital onboarding solutions to our large number of clienteles across the world. Our modern, quick, and intelligent patient engagement technologies provide your patients with hassle-free and almost instant onboarding experience. Our experts use artificial intelligence and machine learning technologies to capture all your patient's previous health records and demographic details and link them with your EMR for seamless access and omni-channel communication. Our range of services include -
Collecting Patients Demographic Details
From manually filling up details to electronically collecting data - through texts, emails, phone calls and more - we leverage a variety of techniques to ease down your patients onboarding process. Our onboarding specialists interact with your patients in the most efficient manner and make sure that the information they provide is comprehensive and detailed.
Compiling Patients Medical History
Whether the patient is new or a re-onboard, before starting the treatment it is important to understand the medical history, past as well as ongoing treatments, and allergies to medicines, if any. Due to busy schedules, physicians sometimes may miss to record these critical health information which could cost both the doctor and the patient heavily. Our patient onboarding services aggregate, index and scribe patients' medical records to make sure that all the past and current medical details are accurately captured and recorded - thus creating a one-stop complete information resource that is easy to understand and follow.
Structuring Patient Data
Our experts structure all the documents and compile all the personal and medical details of your patients and send them to you in your EMR to help you get a 360 view of your patient's condition, thus reducing time wastage and ensuring smooth, error-free patient treatment and care.
Aggregating Detailed Insurance Information
While onboarding, it is mandatory to know if the patient is self-pay, co-pay, or fully covered through medical insurance. Our onboarding specialists make sure to collect detailed information on patients' insurance plan to ensure smooth and hassle-free payment of medical bills.
Getting Consent Forms Signed by the Patients
We also help your patients sign all the required documents, papers and consent form and help them understand your hospital's terms and conditions and care policies.
Patient Onboarding Process Followed at O2I
At O2I, we follow a systematic, step-by-step patient onboarding process that incorporates latest technological innovations and the power of big data to keep the process faster, smoother and easier. Our onboarding experts work as an extension of your team, providing you undeterred help and support throughout your patient journey. Our patient onboarding process includes -
01. Understanding Your Healthcare Facility
We conduct one-on-one meeting with you to understand your healthcare facility, the scope of your services, and your patients' demographics
02. Creating an Action Plan
As per your healthcare facility's needs, we create a powerful plan to smoothen out your patient onboarding process as well as their entire journey within your healthcare facility
Our experts then leverage our tools and technologies to capture, record and streamline your patients' information and save them in a structured format within your EMR
04. Quality Check
We rigorously check all the captured data to eliminate redundancies and ensure that all the required information has been correctly captured
05. Regular Upgradation
We keep improving and upgrading our existing processes with latest innovations as per your patients' and facility's needs and requirements
Other Services You Can Benefit From
Why Outsource Patient Onboarding Services to Outsource2india?
Outsource2india is a leading service provider offering its expert patient onboarding services in India and abroad. Our patient onboarding specialists can make your patient onboarding process simple, easy, and error-free, thus helping you improve your quality of service and patient satisfaction rate. Outsource patient onboarding services to us and enjoy -
Instant Access to Experienced Onboarding Specialists
Our skilled and experienced patient onboarding specialists have rigorous experience and in-depth knowledge of medical onboarding processes. With a strong background in the medical industry, they can easily determine your patient needs, medical history, and treatment requirements to make the onboarding process seamless and efficient.
We use the best and the latest tools and software to capture patient information. Our automated solutions compile all the patient information at one central location and keep it easily accessible at all time, while ensuring its complete safety and security.
We tailor our services as per your specific needs. This helps you enjoy our solutions without increasing your overhead costs.
Our patient onboarding services are available at highly cost-effective rates. So, whether you are a multispecialty healthcare center or a private care facility, we make sure our services can be enjoyed by one and all.
Complete Data Security
We handle your sensitive information with utmost care – just like you treat your patients. Our stringent security protocols keep your patient data completely safe within our encrypted servers.
We work 24/7, 365 days a year, to keep you fully covered. Our round-the-clock availability ensures quick and hassle-free support and services at all times.
Complete Peace of Mind
We make the patient onboarding process painless for both the physician and the patient. Our integrated services take the administrative burden off your practice, giving you complete peace of mind and allowing you to focus on what you do the best – provide quality patient care.
Client Success Stories
O2I Assisted Medical Billing Firm with ICD-10 Implementation
Read our detailed case study to learn how O2I's management training helped a Florida-based billing company improve its performance and transition from the ICD-9 to the ICD-10 system.Read more
Case Study on Accounts Receivable Services
In this detailed case study, you'll learn how O2I's AR service helped a healthcare organization improve its accounts by clearing all claims after a spate of denials.Read more
The verifications are going well. Anytime there is an issue or something additional we need, it gets addressed and usually gets corrected quickly. We appreciate you following up. Thank you so much.Leading Doctor, Kids Dental Clinic, Tampa, FL More Testimonials »
Outsource Patient Onboarding Services to Outsource2india
At Outsource2india, we enable you to provide expert healthcare in a fast and most frictionless manner possible. Our one-of-a-kind healthcare BPO services alleviate you from all the time-consuming administrative tasks, while enabling you to provide a superior, hassle-free patient care. Working as an extension of your business, we make the patient onboarding process painstakingly simple. By recording, maintaining and consolidating your patients' complete medical information, we enable you to provide hyper-personalized care to your patients - one that you always strive for.
So come, let's get in touch. Contact us now to outsource your services or to know more about our premium patient onboarding process. We are just a click away!
Software At O2I Healthcare
Specialties HIPAA Compliance HIPAA 5010
Standards Compliance CPT Coding
Billing Process Charge
Entry Process Medical
Coding Process Medical
Claims Process FAQs on Medical Accounts
Receivable Services FAQs on Outsourcing
Claims Adjudication Services Medical
Transcription Process HL7 ICD-10 Compliance
- US-based Healthcare Research & Consulting Firm Approached O2I For Medical Transcription Services
- Outsource2india Provided Patient Onboarding Services to a Leading Healthcare Company
- Outsource2india Assisted a Florida-based Medical Billing Company with ICD-10 Implementation
- Caribbean Radiologists Got STAT Reports Automation Services from Outsource2india
- Outsource2india Helped a Medical Imaging Firm with Quick Teleradiology Services
- O2I Processed Over 3000 Encounters Related to Rehabilitation Care for a Group of Physicians from Indianapolis