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Healthcare BPO Customer Testimonials from Outsource2india

Outsource2india has facilitated outsourcing solutions to more than 18488 customers over the past 23 years.

At Outsource2india we promise to create a hassle free outsourcing experience for our customers. The following customer testimonials vouch for our management skills, our quick response, the quality of our work and our ability to create value in outsourcing ventures.

*Note - O2I is sensitive to customer information and have therefore not provided customer names.

Healthcare BPO Customer Testimonials

Quotes LeftThanks so much as always, for the Excellent work! Not a single "xxxxx" from you or the team despite a whole day of very fast dictating 😁. You're all incredible. Hope you have a happy week ahead!!! Thanks again :)Quotes Right

Owner,
Medical Billing Company, USA

Quotes LeftI want to thank you both for the great job you are doing. I could not be happier with my decision to work with you. I am looking forward to our continued relationship and growth.Quotes Right

Owner,
Medical Billing Services Company, California, USA

Quotes LeftI hope you are keeping well and that you are managing to stay safe despite this terrible pandemic. Here in Ireland we are so glad things have improved and that we can now get back to work again.

As always very many thanks for your great work, your transcription is excellent!Quotes Right

Leading Physiotherapist,
Mobile and Broadband Telecommunications Company, Ireland

Quotes LeftThe verifications are going well. Anytime there is an issue or something additional we need, it gets addressed and usually gets corrected quickly. We appreciate you following up. Thank you so much.Quotes Right

Leading Doctor,
Kids Dental Clinic, Tampa, FL

Quotes LeftI am writing this letter to congratulate and commend the work Outsource2india has been doing for our company. I would also like to recommend their service to any other physician or radiology center who wants to have their report reading tasks (Teleradiology) so that we can spend more time interacting with patients with regards to their healthcare and eventually get to see more patients and increase revenue. Overall bottom line would be to have more time for yourself.Quotes Right

We Physicians are office based out of Fremont, CA. We contacted Outsource2india in October 2018 and have been working with them ever since. They provided us with trained and experienced radiologists to handle our teleradiology operations at significantly lower cost than hiring someone locally. Below were the modalities we had asked Outsource2india to report:

  • Computed Tomography
  • Magnetic Resonance Imaging
  • Oncology
  • Digital X-Ray Ultrasonography

There were able to study our requirements in-depth in a fortnight and assigned an efficient team to do this work on a daily basis as required by our physicians. In addition, the team reached a level of accuracy that was impressive in a very short period of time.

We have been very happy with the service O2I provides and they certainly have a great team with the right attitude to outperform client's expectation.

If you are looking at Outsource2india as a Teleradiology outsourcing partner, your operations will be in great hands for sure.

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Read More.
CEO,
Medical Imaging Company, Fremont, CA

Quotes LeftI am writing this letter to congratulate and commend the work Outsource2india, a subsidiary of Flatworld Solutions has been doing for our company. I would also like to recommend their service to any other physician who wants to reduce his administrative and charting work by pre-populating follow up charts in the EHR. This ensures that I can spend more time interacting with patients with regards to their healthcare and this efficiency has increased my ability to see more patients and increase revenue by 25%. Overall, the major benefit is for me to have more time for myself as a way to address physician-burnout.Quotes Right

We are an endocrinology office of physicians based out of Houston. We contacted Outsource2india in July 2018 and have been working with them ever since. They provided us with trained and experienced resources to handle our back-office and front-office operations at significantly lower cost than hiring someone locally. Below were the requirements we had:

  • Prewriting visit details before patient encounter
  • Importing HPI, medications, labs, assessment and treatment into current encounter
  • Addressing RSVP from telephone notes and importing it into HPI
  • Lab results imported into EHR
  • Printing of lab requests forms
  • Telephone notes redirected to doctor in case of abnormal labs
  • Telephone notes sent to patient and the doctor in case of no follow-up appointment within 30 days from date of result

There were able to study our requirements in-depth within 10 days and assigned an efficient team to do this work on a daily basis as required by our physicians. In addition, the team reached a level of accuracy that was impressive in a very short period of time. The contact persons for each project are consistent and very helpful. The contact persons are always available and take the initial training, then they train all necessary sublevel employees necessary to accomplish the desired tasks without asking for more training from me. We have been extremely happy with the service Flatworld provides and they certainly have a great team with the right attitude to outperform client's expectation. If you are looking for an outsourcing partner, your operations will be in great hands with O2I.

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Read More.
Excerpt from a recommendation letter,
MD, Endocrinology office of physicians, Houston, Texas

Quotes Left
Justin,
A thousand thanks for your prompt and speedy reply - really appreciate getting these letters back so very quickly.
Many thanks again.Quotes Right

Physiotherapy Admin,
USA

Quotes LeftHello, I wanted to reach out to you directly and express my gratitude on the hard work that the Data team as well as the AR team has done with EJ practice. I have pushed both teams extremely hard over the past month and their efforts, as well as ours, have paid off.

I am very proud to announce that there was a 1% rejection rate, as well as a 1% denial rate for this practice as well as the highest collections this practice has ever had. Please extend my thanks to everyone involved.Quotes Right

RCM Account Manager,
EMR System Provider, FL, USA

Quotes LeftI wanted to inform you of what a great job O2I is doing for our firm. Vinoth Kumar and his team have done amazing work and are extremely reliable. We definitely consider O2I a part of our strategic plans moving forward. Initially, we needed to get a feel of your services and expertise in order to move forward on other enterprise accounts, and now we have the confidence in doing so. Thank you to you for all of the help over the year!Quotes Right

Managing Director,
Medical Billing Company, USA

Quotes LeftSo happy with the personalised service we receive from you and the team. Such a unique thing these days in Radiology, definitely something to treasure!!! Makes my job so, so much easier. Always grateful!!!Quotes Right

Radiologist,
Leading Radiology Centre

Quotes LeftYour efficient response to this urgent request is greatly appreciated Thank You!
Many thanks again for all your help over the last very busy week!! Much appreciated.Quotes Right

Doctor,
Leading Medical Facility, USA

Quotes LeftI wanted to let you know that I appreciate your efforts getting my clients coding current and working with me during my company's extreme changes starting at the beginning of this year.Quotes Right

Assistant Manager,
Medical Billing, Coding & Consulting Company, NY, USA

Quotes LeftWe are very pleased with the work and attention to detail provided under our services agreement with O2I. We continue to look for ways to enhance this relationship with our billing company.Thank you again for all that you do.Quotes Right

MD, Billing Service Company for Surgical Providers,
Georgia, United States

Quotes LeftOn behalf of Stephen Fasulakis and myself, I would like to again give your team the highest praise.

Justin and your team provide an exceptional service. The timeliness and quality of the work is outstanding. Your team is especially good to us given the time difference between Australia and India. The accuracy is absolutely incredible especially for the volume of work we send. Justin is always so approachable and helpful, obviously a great mentor for an excellent team. You are all so diligent, conscientious and hard working. Thank you so much for your service, we couldn't be happier!

I would have no hesitation recommending your team to others, should the opportunity arise. Thanks so much again!Quotes Right

Head of the Diagnostic Care Center, in Australia

Quotes Left I want to express my sincere appreciation for the dedication you have shown towards our company, truly a blessing and I thank you. You are doing a great job which allows us time to take good care of the client in areas we could only glance over.Quotes Right

President,
Medical Practicing Company, MD, USA

Quotes LeftOverall I am pleased with the support. The response time and communication is fine. Knowledge about billing and claims is excellent.Quotes Right

- Founder, Medical Device Market Strategy and Reimbursement Company,
Tustin, California

Quotes LeftThank you so much as always, for the absolutely brilliant work. It is a pleasure to compliment you all, as the quality is always so great. I do like to say hello and thanks after a day's work, to show my appreciation and acknowledgement of what you do! Thank you again and hope you are all keeping well.Quotes Right

Radiologist, Oncological Imaging specialist,
Specialist Radiology Diagnostic Clinic, Australia

Quotes LeftI appreciate your help! I am very impressed by the efficiency and the quality of medical transcription.Quotes Right

MD,
Medical Practice, USA

Quotes LeftThank you Sooooo much! We appreciate all you have done! You have gone above and beyond and have helped us so very much!Quotes Right

Spokesperson,
EMR Service provider, Florida

Quotes LeftThe quality of your work is outstanding. Seems the people you have on our tasks are knowledgeable about the process and are doing a good job on following through on things. Overall great job and we appreciate all the help.Quotes Right

Manager of a Medical Billing Company in Colorado

Quotes LeftI utilize Outsource2india exclusively as my "virtual secretary." The quality of work is excellent and the turnaround time is impressive. I often forward a document to them at the close of business one day and have the work product proofed, corrected, and waiting in my inbox at the start of business the following morning.
Utilizing Outsource2india is a very cost effective solution to securing necessary secretarial support as we pay for only the service provided when needed, at a very reasonable rate, and do not have to deal with employee management issues and related benefit and other employee costs in the process.Quotes Right

Chief Legal Officer of a Medical Management Company in Idaho

Quotes Left O2I provides a reliable and efficient medical billing service. They have helped improve collections and lower receivables for my clients.Quotes Right

Founder & CEO,
Billing Company in the east coast

Quotes LeftI wanted to compliment you and your staff on the quality of the resent work. The turnaround has been excellent, the reports coming back on denials and unpaid dates is easy to follow, and your accuracy has been very good. At this time I am considering dropping the other Indian company because your overall quality has been measurably better. I will continue to move more of our work in your direction.Quotes Right

CEO of a billing company in the west coast

Quotes LeftHi, I am pleased with the support. The response time and communication is fine. Knowledge about billing and claims is excellent. All the best!Quotes Right

Founder, Healthcare Consulting Company, California

Quotes LeftI am very pleased with your accuracy and amount your staff is able to produce. Once we get caught up and resolve the cash flow issue I have plans to take this practice to a better practice management system. I will need your staff to help with this process. I have a meeting tomorrow with my new account. I plan on taking on at least 3 hospitals next year with your help. Quotes Right

Head of the Medical Billing Company,
Louisville, KY, USA

Quotes Left Thank you guys for your excellent work! Quotes Right

MD, Billing Service Company for Surgical Providers,
Georgia, United States

Outsource your Healthcare BPO to O2I, for accurate and high-quality services delivered at a quick turnaround time.

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