Note: "Do not fall for scammers - O2I does not offer freelance work nor does it take money for projects". All projects are done out of our state of the art facilities in India, PHIL and South America. Contact us to get any details of O2I vendor selection policy.
Mail Order Pharmacy Services

Outsource Mail Order Pharmacy Services

Online medication refill orders are growing exponentially. Is your mail order pharmacy streamlined yet?

With more and more customers taking the online route for shopping - be it groceries or real estate, the retail prescription refill services industry is not far behind and is experiencing a surge in the placements of online orders. Some of the factors contributing to the growth of the Health Mail Order Services include -

  • Convenience of placing refilling medication orders over the phone
  • User-friendly mobile apps and websites allowing users to avoid the painful travel through gridlocks
  • No extra shipping charges
  • Easy and safe payment options

Mail order pharmacy services are highly desirable and recommend, as these offer cost-efficient way to receive prescribed pharmaceutical requirements at your doorsteps, such as 90 day supply prescription, over the counter or OTC drugs, or any other special medical items. In order to meet this new demand, and fulfill their existing commitments efficiently, traditional pharmacies have started to outsource mail-order pharmacies to a third-party provider like O2I, having the logistics to handle bulk mail orders efficiently, so that they themselves can concentrate more on the research aspects.

Mail Order Pharmacy Services Offered by Outsource2india

Outsource2india houses a dynamic group of professionals with expertise in areas such as logistics, supply chain management, pharmacy management, administration, and healthcare operations management. O2I ventured into outsourced mail-order pharmacy business over a decade back and offers a wide range of services, including -

  1. Refills Management

    Refills ManagementRefilling is the primary job in mail order pharmacy. Our trained and experienced resources can handle this job with a high level of diligence and attention to detail. Retail prescription refill orders for new patients or new prescriptions are also carefully handled by our diligent team. Our experienced and certified pharmacists carefully check new prescriptions for any changes in the refill orders, and update the patient records in their databases ASAP, to ensure accuracy in future refill orders.

  2. Triage

    TriageEach document (such as prescriptions, medical reports, etc.) we receive from the client is scanned, classified, and properly managed by our team. In order to protect the privacy of medical documents submitted by the clients and make the process of scanning and preserving documents faster, we make use the latest technologies like optical character recognition and bar code readers.

  3. Timely Authorization

    Timely AuthorizationTo avoid any possible delays in the dispatch of medicines, we approach physicians well in advance for authorization and send the concerned medical documents for approvals timely. Finally, we follow-up on these documents regularly to make sure we deliver the medicines on time.

  4. Billing Process Management

    Billing Process ManagementMedical billing is one of the most important and highly crucial aspects of mail order services. Our billing practices are accurate, as we follow a very stringent policy to avoid any financial discrepancies. We keep our customers updated time to time about our billing policies. We also provide reminders on payments and follow-up with patients whenever billing date falls due. Additionally, all these functions of the billing department are done electronically to maintain complete accuracy.

Our Mail Order Pharmacy Process

Being a leading mail order pharmacy company, we believe in providing our clients with the best quality services within a quick turnaround time. This is made possible by leveraging a streamlined and systematic process. The key steps involved in our process are -

received mail

Mail Received
















Quality Check & Control

data entry

Data Entry

24 hours
98% Accuracy 40% Cost Reduction 300+ Customers 25 years Experience

Customer-oriented healthcare outsourcing is our forte. Get in touch with us

Tools Leveraged for Mail Order Pharmacy Services

We provide our clients with error-free and the best quality mail order pharmacy services within a quick time. This is possible by making use of the latest and updated tools and technologies. Some of the key tools and technologies we leverage include -

NextGen Healthcare Kareo Billing & EHR eClinicalWorks AdvancedMD brightree medisoft Athenahealth MediTouch athenahealth Billing & EHR AdvancedMd Billing Epic Billing AdvantX Billing CareCloud Billing Centricity Lytec Billing Misys Modernizing Medicine Billing & EHR Nex-tech Billing & EHR Proclaim Pulse SequelMed TotalMD Billing

Other Services You Can Benefit From

Why Choose Outsource2india for Mail Order Pharmacy Services?

Outsourcing mail order pharmacy services or retail prescription refill orders to outsource2india is a win-win situation for pharmacies as well as their customers. Some of the key reasons for you to choose us include -

  1. Affordable services

    Working with a partner like O2I is highly affordable and easy. We provide our clients with highly flexible and affordable pricing options which will suit the client’s budget and business requirement.

  2. Information Security

    We take the security of patient data and records very seriously. We are an ISO/IEC 27001:2022 ISMS certified organization which ensures that all your patient-related data and records are completely safe.

  3. Best Infrastructure

    We understand that great services need the support of great infrastructure. We have access to the state-of-the-art infrastructure in terms of international-standard office spaces, uninterrupted network connections, and the latest tools and technologies.

  4. HIPAA Compliance

    We begin every project by signing the HIPAA agreement. This ensures that all your patient data and medical records are completely safe with us and not divulged to any other third-party.

  5. High-quality Services

    We are an ISO certified organization. This ensures that we deliver only the best-quality and error-free mail order pharmacy services to our clients within a quick turnaround time.

  6. Quick Turnaround Time

    We have several delivery centers spread across the globe in different time zones. This enables us to deliver quality services to clients within a quick time, sometimes even within 6-12 hours.

  7. 24/7 Availability

    We believe in providing our clients with round the clock support. All our teams including the sales teams, call center agents, and the project managers are available 24/7 via phone or email to answer your queries.

  8. Single Point of Contact

    When you choose us as a partner and outsource mail order pharmacy services to us, we will assign a dedicated project manager to you. This manager will keep you updated about the project at all times and resolve any issues that you may have.

  9. Easy Scalability

    We have the required skills, bandwidth, resources, and talent to easily ramp up the service requirement as and when the client needs it.

  10. Experienced Team

    Our team comprises some of the most talented, qualified, and skilled medical professionals who have over 100+ man years of experience in the field of mail order pharmacy.

Client Success Stories

O2I Provided Insurance Eligibility Services to a Telemedicine Provider

Pharmacy Insurance & Medical Insurance Eligibility Services

A leading telemedicine provider was looking for a partner who could provide insurance eligibility services. Our team provided the services within a quick time.

Read more
O2I Provided Medical Billing for a Maryland-based Company

Medical Billing Services for a Maryland-based Company

A leading Maryland-based company was looking for a quick and reliable medical billing service provider. We provided them with cost-effective services within a quick turnaround time.

Read more


Overall I am pleased with the support. The response time and communication is fine. Knowledge about billing and claims is excellent.

Medical Device Market Strategy and Reimbursement Company, California
More Testimonials »

Outsource Mail Order Pharmacy Services to Outsource2india

Outsource2india has been a pioneer in providing quality mail order pharmacy services in India and a host of other pharmacy business services to clients around the globe. Our team comprises some of the most skilled and experienced pharmacy business professionals who have over 100+ man years of experience in the industry.

Mail order Pharmacy services form Outsource2india are the best in terms of cost-efficiency, customer support, and timely deliveries. Our long list of satisfied and repeat clients speaks of our performance and dedication to our services. Get in touch with us, to revamp your mail-order pharmacy needs, and make a difference to the way your pharmacy business functions!

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