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Patient Engagement Servcies

Outsource Patient Engagement Servcies

Our patient engagement improves patient experiences while lessening the backend workloads like contacting patients, ensuring follow-up, and much more at rates starting at $1440/ FTE per month

Tomorrow's healthcare is all about integrated patient engagement where patients control their care plan. At Outsource2india, we support the initiative by offering a continuum of patient engagement services such as patient portal solution, virtual consultation, and online appointment scheduling and much more with a personalized approach. It helps cut down the clutter, and delays that are typical in standard patient services. Our approach involves the use of automation in establishing contact with patients so they can be aware of their balances and scheduled appointments. We also set reminders so they don't forget the referral paperwork.

Outsource2india is a top patient engagement services providing company with 25 years of experience in a range of patient engagement solutions. Our well-planned approach is known to save time, effort, and money in a big way.

Patient Engagement Services We Offer

Being a top patient engagement services providing company, our services vastly improve patient experiences by reducing the waiting time for consultation and delays in the intervention. As part of our digital patient engagement, we offer the following services -

  1. Professional Clinical Care

    Professional Clinical Care

    We have clinical solutions for every practice stretched between patient care and admin functions. We offer intuitive and necessary support like demography health survey, EHR, patient consultation, and mobile assistance so they can continue offering better care with optimized workflow.

  2. Management of Revenues

    Management of Revenues

    If your practice is suffering from financial challenges due to a bad revenue collection strategy, we have you covered. Our team streamlines financial management by providing clearinghouse support, financial connectivity, and much more so that your revenue stream is consistent.

  3. Patient Engagement

    Patient Engagement

    Staying in touch with patients greatly improve relations and will increase the level of satisfaction with consultation and prescribed plans. This means it serves as a positive testimonial for future patients.

  4. Demographic Health Analysis

    Demographic Health Analysis

    If you want meaningful insights into financial, clinical, and administrative data, we have analytics teams who deliver top-notch data fetched from connected healthcare networks through surveys.

  5. Healthcare Networking

    Healthcare Networking

    Through connected health networks, we make information flow smoother between care provider and clinical setup. Our cross-platform help in achieving greater success by improving financial, clinical, and patient outcomes.

Patient Engagement Process We Follow

By outsourcing patient engagement services you are counting on one of the best patient engagement service provider to create a friendly path for customers to interact through patient engagement. Above everything else, we ensure quality. Our process is as follows -


We discuss the project scope and requirement with the client


We plan the patient engagement workflow and propose the plan along with resource requirement


After seeking approval the project will begin in full swing


We identify the project team and assign responsibilities


Patient engagement team will begin contacting patients to commence services


Weekly/monthly reports will be submitted to the client

Other Services You Can Benefit From

Why Choose Patient Engagement Services from Outsource2india?

Outsourcing patient engagement services to O2I brings you benefits that other patient engagement companies can't match. Here are the rewards of working with us -

  • Certified Patient Management Company

    Outsource2india is a HIPAA and ISO 9001:2015 certified patient engagement company that adheres with global standards of patient engagement.

  • Data Security

    We are a Cloud-based company so all your data is managed securely to avoid the risk of loss or destruction.

  • High Accuracy and Quality Service

    We always go the extra mile to gauge the satisfaction of your patients through surveys and questionnaires.

  • Pocket-friendly Pricing Options

    Our affordable rates make our services more accessible. Simply tell us what you expect from us with your preferred budget and we'll make it happen.

  • Modern Infrastructure

    We have a durable infrastructure that our team counts on to fulfil service promises and quality.

  • Short Turnaround

    We have been consistent and agile in our work and have faced crushing challenges to help our clients see the best results.

  • Scalability

    O2I's patient engagement services can be easily scaled because we have the bandwidth to do so.

  • Experienced Team of Patient Engagement Agents, Project Managers, IT Personnel

    We have expert teams who are adept at automation and other latest adoptions that are trending in the patient engagement model.

  • Round-the-clock Availability

    We can be contacted anytime, anywhere as we have teams who work 24/7 all year to ensure high availability to resolve challenges.

Client Success Stories

Case Study on Insurance Eligibility Services for Telemedicine Provider

Provided Pharmacy Insurance & Medical Insurance Eligibility Services to A Telemedicine Provider

Insurance eligibility verification was provided to a Californian client by O2I. We ensured that the claims they received fulfilled the mandatory criterion.

Read more
O2I Provided Charge & Patient Demographics Entry

Provided Charge and Patient Demographics Entry to Georgian Client

Nearly 1200 claims were processed by O2I in a month for a Georgian client. We delivered the solutions which were 98% accurate.

Read more


I wanted to inform you of what a great job O2I is doing for our firm. Vinoth Kumar and his team have done amazing work and are extremely reliable. We consider O2I a part of our strategic plans moving forward. Initially, we needed to get a feel of your services and expertise to move forward on other enterprise accounts, and now we have the confidence in doing so. Thank you to you for all the help over the year!

Managing Director, Medical Billing Company, USA More Testimonials »

Outsource Patient Engagement Services to O2I

If you are looking at options to outsource patient engagement to a highly capable healthcare BPO, then Outsource2india makes a perfect choice. We have over 25 years of experience in patient engagement services combined with better quality control performance to help us achieve better results for you. We collaborate to capture your business requirement and deliver exceptional results whenever wherever possible.

Reach us now if you require patient engagement services and get a fair estimate of the project within 24 hours.

Contact Us


Decide in 24 hours whether outsourcing will work for you.


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Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems