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Healthcare BPO Processes at Outsource2india

Wide experience in working with the healthcare sector has familiarized us with the most common requirements of our healthcare clients, and how to work on them for their successful completion. At O2I, however, we also understand that even though our clients' requirements may look the same, they are inherently different, and unique to their business needs.

Therefore, we customize all our services, and follow streamlined internal processes for each of our healthcare BPO/medical processes:

This helps us ensure that the outcome is exactly what you want from us. For example, O2I's medical billing process starts with pre-sales requirements analysis and outlines aspects such as client communication and feedback. While, medical claims process starts with evolving benchmarks for the payers and preparing a solution and implementing it for all outstanding claims.

Streamlined Internal Process at O2I

In order to ensure that all the SLAs are addressed, we follow the below mentioned processes internally for all our services, though, the approach may differ from service to service.

Unique delivery process
1
  • Requirement Analysis
  • Process mapping
  • Evaluating Process based on different factors
  • Strategizing service roadmap
  • Defining Service Level Agreements (SLAs)
Well-organized execution
2
  • Organizing appropriate process & technology
  • Re-engineering migrated process
  • Implementing risk-free strategies
  • Transition
    management
  • Staff hiring & training
  • Implementation, evaluation & assimilation of projects
  • Quality control
Timely delivery
3
  • Ensuring productivity cost-savings & quality in delivery
  • Meeting and exceeding SLAs
  • Process reviews
  • Progress reviews
  • Project development
  • Training at client location

Outsource Healthcare BPO to O2I

Do you want to avail high quality and customized healthcare BPO without worrying about delivery schedules, processes and data confidentiality?

If yes, it's the time to consider outsourcing your healthcare requirements to O2I? We have the state-of-the-art infrastructure and competency to meet all your requirements with great accuracy. Check our price ranges, and benefits of outsourcing to us.

If you would like to find out more about outsourcing healthcare to India, please fill in the inquiry form and Outsource2india's Client Engagement Team will contact you within 24 hours.

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