5G Technology has unleashed a whole new spectrum of digital products and experiences. To remain competitive and to out beat OTT players and other internet-based service providers, telecom companies need to stay focused, agile, and customer-centric. They need to transform their services and adopt leaner architectures to establish themselves as digital businesses.
Outsource2india's BSS transformation services let telecom service providers revamp and upgrade their legacy business support systems (BSS) to stay competitive and be 5G-ready. Our professional, end-to-end solutions help businesses deliver a customer-first experience, allowing them to expertly meet their customers' ever-changing needs and demands on the way. Our automated systems and intelligent software and processes can help you efficiently create, launch, deliver, and manage your products and accelerate your slow organizational processes for improved service efficiency and faster time to market.
BSS Transformation Services We Offer
Outsource2india is a leading BSS transformation services providing company with a global footprint. We have 24 years of experience in helping our global clients transform and modernize their BSS ecosystem. Our fully adaptable and AI-driven BSS stack solutions and a class-leading 5G-ready architecture help communication service providers revamp their legacy operational and business support (OSS/BSS) systems, digitize their services, carve out new customer-centric solutions, reduce their expenditures, quicken their time-to-market, and bring-in maximum growth and revenue. Our holistic range of BSS transformation services include -
We can help you rationalize all your key data entities, like customer accounts, inventory, products, service accounts, and more to ensure complete convergence and single data ownership. This not only helps to reduce deployment cost but also ensures superior operational efficiency by allowing operators to quickly respond to changing market conditions.
Our end-to-end Greenfield migration and system integration approach ensure hassle-free digitization of network environments without taking over the existing system structures or disrupting customer service or product delivery.
Service Delivery Transformation
Leveraging our agile technology and robust and resilient platform, we can help telecom operators to transform their legacy applications and move them to the cloud environment to reinvent their business processes, aid faster and automated deliveries, and maximize customer service experience.
Convergent Billing and Revenue Management
We can help you create a unique, highly customized billing and revenue management system that can be used for various services like prepaid postpaid data, Triple Play, and VoIP across multiple networks for superior customer relationship management.
Centralized Customer Management
We can provide you with a centralized platform that offers a 360 view of customers for multi-level hierarchy management as well as real-time charging of voice, video, and data services.
Customer Relationship Management
Our experts can help you to create a single, inclusive customer web/mobile self-care portal that provides consistent, secure, and personalized access to information for complete service fulfillment, whilst ensuring anytime anywhere access.
Service Fault Management
Our superior fault management system detects, isolates, and corrects faults and alarms in carrier networks in real-time to help resolve customer-impacting issues faster than ever, assuring complete customer satisfaction and business growth.
BSS Transformation Process We Follow
Outsource2india is a prominent BSS transformation company offering its holistic services to a large number of communication service providers from around the world. Our end-to-end services and business transformation solutions provide communication providers with high-growth potential, helping them digitize their legacy applications and systems for simplified product management and superior customer satisfaction. Our step-by-step BSS transformation approach includes -
01. Need Analysis
We meet you to carefully understand your BSS transformation needs as well as evaluate your existing business processes and customer engagement and experience models
02. Strategizing the Plan
Our team then gets down to creating an effective roadmap for service delivery transformation
We then initiate the phase-wise implementation of our plan, based on your organization's size and dynamics
04. Quality Testing
Our QAs use various iterative methods to test model accuracy and identify gaps if any. Our plan is thoroughly tested on several parameters to ensure its accuracy and superior performance
05. Enhancement and Support
We continue to provide help and support to help you improve and enhance your service offerings
Benefits of BSS Transformation Services
Our OSS/BSS transformation services can help you -
- Consolidate your slow and scattered business processes
- Increase operational efficiency
- Optimize networks and resources
- Create newer services and customer-focused solutions
- Reduce time to market
- Optimize services and customer experiences
- Simplify billing, ordering, and product management
- Introduce newer technologies into the business
- Optimize the total cost of ownership
Other Services You Can Benefit From
Why Outsource BSS Transformation Services to Outsource2india?
Outsource2india is a premium BSS transformation service provider in India. We are backed by years of knowledge and comprehensive domain expertise needed to carry out BSS transformational projects with absolute success. Our certified experts leverage the latest and highly advanced OSS/BSS architecture frameworks for seamless BSS application stack integrations. Our powerful strategies and industry-leading solutions help communication service providers transform their services and solutions for an unmatched digital experience. With us, you get to enjoy -
Affordable Prices and Plans
Our BSS consultancy services are available at highly affordable prices. So, whatever be your budget or business size, we can expertly meet your end requirements without budgetary constraints.
Access to Modern Infrastructure Facilities
At O2I, we take pride in our advanced software capabilities and modern infrastructure facilities. We have access to all the latest BSS transformational tools and software that help our customers quickly and efficiently revamp their customer engagement and experience models.
Capable and Efficient Team of Professionals
Our consultants have rich experience in the IT and telecom industries. With deep industry knowledge, extensive experience, and expert skills, they can help you digitize and scale your services for enhanced service delivery and superior customer experience.
We work as per your business requirements. Our flexible support and solutions allow you to easily scale our services up or down as per your business requirements.
We tailor our services as per your unique business needs. This helps you to enjoy our services without exceeding your budget.
Our global delivery centers and round-the-clock operational teams help us quickly and efficiently deliver all our projects to suit your deployment schedule.
Complete Data Security
Our stringent security protocols and secured FTP servers keep your files and data completely secure. Nothing ever gets shared with anyone without your prior consent.
24/7 Customer Support
Our extensive network of contact support executives and business consultant's work round the clock, 365 days a year to keep you fully covered. Instantly accessible via call, chat, and email, they ensure timely resolution of all your queries and concerns.
Client Success Story
O2I Provided Quality Assurance Services to Montreal-based IT Company by Testing 130 Websites Across 4 Different Browsers
O2I was contacted by a Montreal-based IT company that wanted to test 130 websites across 4 different browsers. We carried out a string of tests involving 280 scenarios.Read the case study
Data Security Breach Solutions for an Industrial Automation Company
We made use of digital forensics to stop data theft for a customer. With our extensive reports, our customer was not only able to improve their security posture, but they were also able to efficiently monitor their IT infrastructure.Read the case study
I wanted to take a moment to thank you for the services your team has provided. Your team has been a pleasure to work with, professional and timely. The only delay in the work that we have experienced has been due to our lack of organization managing our projects, not yours. Job well done and I hope we can continue to grow together.Spokesperson,
Video Marketing Company in Chicago More Testimonials »
Outsource BSS Transformation Services to Outsource2india
Telcos, all over the world, are realizing the need of transforming their businesses to become digital and provide comprehensive support and services to their customers. As a renowned IMS provider and BSS transformation company, Outsource2india can help you revamp for legacy applications and reinvent your business processes for a truly digital customer service experience. Our lean, agile technology and SOA compliant interfaces and middleware address all the aspects of convergence to significantly reduce the deployment time, enhanced operation efficiency, and quickly respond to changing market conditions to stay relevant to the customers.
So, if you too want to bring agility, efficiency, and profitability into your telecommunication services, it's time to adopt the change. Let us know your BSS transformation requirements and we'll help you simplify and streamline your business processes for superior management and profitable operations.
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