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Software Maintenance and Support Services

Outsource Software Maintenance and Support Services

Outsource software maintenance & support to experts and spare your key resources for core software development

Both big and small IT companies spend a lion's share of their budget on in-house maintenance, correction and upgrading of software. It also takes up a lot of company resources and designated work hours of the employees, taking attention away from core business activities. This inconvenience can be easily dealt by the companies with the simple act of outsourcing.

For around two decades, Outsource2india has been catering to large global conglomerates as well as local software vendors in maintenance and support services of the technologies they develop. We channelize our resources to provide fool-proof, real-time and long-term software maintenance and support services, to take that burden off your busy shoulders.

Software Maintenance and Support - Broad Classification

In a broader sense, our software maintenance services include -

Ongoing Supports

Bug Fixing, Problems, Analysis & Resolution, and On-Call Support

Adaptive Enhancements

Modifications To Support Changes in Business or Technical Requirements

Perfective Upgrades

Adding New Functionality or Features

Technical Improvements

Optimization Restructuring or Rewriting

Software Enhancements

Augmentation of software by fixing minor glitches, streamlining certain finer nuances and an overall refinement of the end product.

Regular Upgrades

Aid in upkeep and improvement of software and addition of new features and functionalities.

Real-time Support

Support in constant analysis and problem solving, bug fixing and correcting technical snags.

Technical Modifications

Thorough recoding, remodelling and reconstructing of software upon requirement.

Helpdesk Assistance

Round the clock on-call helpdesk support for any and all disruptions.

Our Software Maintenance and Support Services

We are a leading software maintenance and support service providing company and have been providing expert software maintenance and support services in India and abroad for many years. Our wide array of support solutions include -

  1. Adaptive Maintenance and Support

    Adaptive Maintenance and Support

    The experts at Outsource2india will look into your existing software and carry out any necessary modifications required in the operating functions of the software.

    Our adaptive services include -

    • Alterations in the data format
    • Support utility modification
    • Reconfiguring hardware
    • Changes in localizations
    • Regulations and integration of new and improved operating systems
  2. Corrective Maintenance and Support

    Corrective Maintenance and Support

    Any software application is in constant need of rectifications. Our software maintenance team provides any and all corrective services to your software and fix the errors with little to no time lapse -

    • Logical errors
    • Coding errors
    • Design errors

    Our corrective services also include eradication of bugs and setting right any glitches with the core algorithm of the software.

  3. Perfective Maintenance and Support

    Perfective Maintenance and Support

    A software application undergoes rigorous modifications before it is ready to be launched. We help you in refining the software you develop and bring it up to your client's expectation through detailed -

    • Editing
    • Modifications
    • Insertions
    • Deletions
    • Changes
    • Software Enhancements
  4. Preventive Maintenance and Support

    Preventive Maintenance and Support

    Our team is capable at effectively analyzing your software's future needs and problems based on,

    • Customers' Feedback
    • Past Occurrences

    Our preventive software maintenance services aim at planning and incorporating solutions to meet future requirements and overcome problems that may ascend in the long-run.

Other Services you Can Benefit From

Key USPs of Our Software Maintenance and Support

At Outsource2india, you get 24/7 support to keep your business running at any point of the day. Constancy, transparency and efficiency are the main pillars of our software and maintenance and support services.

  • Flexibility

    Our services are extremely flexible in nature and can be easily adaptable to your requirements. Our time slots and payment options are open-ended and up for customization at all times.

  • Cost-effectiveness

    Our services guarantee value for money and satisfying return on investment. The software maintenance and support services we provide help you prevent a giant-sized hole in your pocket, which would have otherwise been caused by the expenses of doing it in-house.

  • Timely Service

    Time is of the essence when it comes to software support. Our executives are available round the clock to cater to your 24/7. Answering any queries about the application, fixing of bugs and errors, providing tech assistance and so on are done swiftly and with priority.

  • End-to-end support

    The services we provide are comprehensive and all-inclusive, covering head to toe of software maintenance and support. From overseeing source code, fixing glitches and crashes and handling troubleshooting issues to managing testing and release and post-sales tech support, we do it all under one roof.

  • Customised Options

    Software support requirements vary from one customer to another. We keep our doors open and services customized to fit any and all sizes. Our clients can opt for a one-time service, on a monthly renewal basis or a long-term agreement. Whatever be the nature of our relationship with our clients, we are committed to give our all to it.

Settle for Only the Best Software Maintenance and Support

Our expert team of software developers and engineers comprises of the best of visionary minds, comprehensive skill sets and years of experience in the domain. When you entrust us with the final outcome of your software application, you can be rest assured that it will come out as the best in the business. We employ state-of-the-art tools and technologies to refine your software to its most premium version and give it the edge that will allow you to cut through the heavy competition.

  Pricing Starts @$15 /hour Read more  

The service highlights of Outsource2india in this regard are -

  • Software version and functionality upgrade
  • Post-release and operational support
  • Packaged software and custom application maintenance
  • Database migration and language migration
  • Software application enhancements
  • Configuration remodelling and management
  • Software re-engineering
  • Big fixing and trouble-shooter

At Outsource2india, we understand the care and attention a software requires, whether at its embryonic stage or an advanced one. We are ready to take complete responsibility of that, based on the kind of business requirements you have.

Customer Success Stories

O2I Provided FTE Solution to a Reputed Software Company

Provided FTE Solution to a Reputed Software Company

Outsource2india helped its client reduce the turnaround time of project delivery, which in turn also reduced their total costs incurred!

Read more
O2I Provided Data Security Breach Solutions for an Industrial Automation Company

Data Security Breach Solutions for an Industrial Automation Company

We made use of digital forensics to stop data theft for a customer. With our extensive reports, our customer was not only able to improve their security posture, but they were also able to efficiently monitor their IT infrastructure.

Read more

Testimonials

We are very happy with Outsource2india.com; very serious and consistent in their work. Joseph and his team of programmers have always been there for us all the time. This is a company I can recommend to anyone to perform any work

Spokesperson,
itrueque.com
More Testimonials »

Contact Outsource2india for Reliable and Timely Software Maintenance & Support

Outsource2india's software maintenance and support services skyrocket your business growth and let you achieve bigger heights. Get in touch with us today to know how we can contribute in enhancing your business potential by manging your software maintenance and support systems.

Why Settle For The Rest, When You Can Have The Best!

Contact Us

Get a FREE QUOTE!

Decide in 24 hours whether outsourcing will work for you.

We respect your privacy. Our Policy.

Have specific requirements? Email us at: software.info@outsource2india.com

Our Customers
  • takethatphoto
  • ISAT Video Marketing
  • iTrueque
  • BVC Group
  • Bulzzi
Partner with us - O2I

Our Clients

  • Alcon
    ARI
    Maximus
  • Redwood E-Learning Systems
    Yale School of Management
    Medversant
  • Loomis
    Data Infinity
    Auto MiddleEast
  • Camnet
    DMagazine
    Doctech.net
  • Eraid
    Userlytics
    Financial Planning Association of Australia
  • International Career Institute
    Carole Holding
    Crunch
View all customers

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Starts @
$15/hour

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Get a FREE QUOTE!

Decide in 24 hours whether outsourcing will work for you.

We respect your privacy. Our Policy.

Have specific requirements? Email us at: software.info@outsource2india.com

Call Us

800-594-9501

Flatworld Solutions Address

INDIA

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043


Corporate Court, #15, Infantry Road,
Bangalore - 560 001

PHILIPPINES

Lucita Building Lapu Lapu Cr. Sobrecarey Street, Davao City 8000

USA

116 Village Blvd, Suite 200, Princeton, NJ 08540

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