Outsource Software Maintenance & Support Services

Outsource software maintenance & support to experts, and spare your key resources for core software development.

Software Maintenance & Support - Broad Classification

Outsource2india, a leading software and IT services provider has been providing competent software maintenance and support service packages to global organizations and independent software vendors for over a decade. Software maintenance team at Outsource2india is dedicated in the areas of Version Upgrade, Database & Language Migration, Porting, Re-Engineering and Functionality & Version Upgrades amongst others. So, whether it is a critical application running on a SUN server in New Jersey or an email chat running in Berlin on an HP Server, our on-time maintenance and support services can help you meet your business objectives under all scenarios.

Ongoing Supports

Bug Fixing, Problems, Analysis & Resolution, and On-Call Support

Adaptive Enhancements

Modifications To Support Changes in Business or Technical Requirements

Perfective Upgrades

Adding New Functionality or Features

Technical Improvements

Optimization Restructuring or Rewriting

Our Maintenance and Support Service Offerings

Our maintenance and support solutions can be categorized into the following -

Adaptive

Our adaptive software maintenance services include making changes to the operating functions of your software applications. We have the expertise in developing modifications; such as,
- Changing The Data Format
- Altering Localizations and Regulations
- Changing Hardware Configurations
- Modifying Supporting Utilities
- Integrating New Operating Systems
Corrective

Our professional software maintenance team provides corrective software maintenance services, and can easily correct any,
- Logic Errors
- Coding Errors
- Design Errors
Additionally, we can resolve any software related errors and bugs, like rectifying misspelled words or sentences in your software's interface, eliminating bugs & errors, and correcting any wrong algorithms in your software product.
Perfective

Perfective software maintenance services help you meet your customer's requirements by improving your software application's Performance, Maintainability, and Other Attributes. Our skilled support team make effective,
- Modifications
- Deletions
- Insertions
- Enhancements
- Changes
Preventive

Our expert team is capable at effectively analyzing your software's future needs and problems based on,
- Customers' Feedback
- Past Occurrences
Our preventive software maintenance services aim at planning and incorporating solutions to meet future requirements and overcome problems that may ascend in the long-run.

Facets of Software Maintenance and Support

We have set up a highly efficient and reliable product support team at Outsource2india, which caters to customers in any geography 24X7, and keep their critical business systems functional. Our maintenance and support operations include critical planning for supportability, determining logistics, and post-delivery operations, yet are cost-effective and timely.

We are easy people to work with -

Flexible Pricing, Time and Material

We offer multiple Pricing (Fixed, Variable) and Time (24X7, Weekly, Hourly) options, and can even create a custom package that suits your unique business needs.

Timely Support

We offer software support for any Software developed by us and also for the third -party software. We offer two types of software support, Technical and online, and offer affordable SMP renewal options and Yearly/Monthly support packages.

Maintenance for Entire Software Lifecycle

Fixing Bugs - This includes troubleshooting software issues, and doing maintenance tasks regularly like managing the source code, Version, patch and releases, Integration of releases, and fixing site crashes at priority, among others.

Patch/Release Management & Deployment at customer's End - We create services packs, manage different release & patches, test them in simulated client IT environment, release them for your clients, and also deploy it at customer installations.

Multiple Contract Options

Software support and Maintenance is usually a long-term contract where we understand client's support requirements and train our support engineers accordingly. However, depending on the project type and requirement, it can be tailored to monthly contracts as well.

Your Software Deserves the Best In Terms of Maintenance & Support

We enable your existing software application or future releases to meet your business requirements and challenges in an effective manner. Outsourcing your organization's maintenance and support services to O2I will ensure that your software has a competitive edge, as we leverage word-class tools and technology-driven platform to address all your business requirements.

Our service highlights -

Wide range of software maintenance and support services to choose from
Minimized software down-time
Different levels of support, pricing, and delivery options
Professional, experienced, and trained team on-board to handle your project
Quick turnaround time
Cost-effective services without compromising on the quality

Your Software needs proper pampering and care like any other entity. Our people understand Software in-and-out, and provide reliable software infrastructure that takes complete responsibility for your maintenance and support requirements. You can try outsourcing with a short-term contract, and move to long-term contracts after getting satisfactory results. Get in touch with our executives now, and transcend your business to greater heights!

Why Settle For The Rest, When You Can Have The Best!