Providing top-notch healthcare services is not enough! To function seamlessly, it is important to streamline your administrative processes. We help you determine the patient eligibility for medical insurances, collect co-payments, code medical claims, track and collect payments, and follow up on denied claims.

Outsource2india is a leading RCM company. We handle the entire process from patient admission to post-discharge claims and accounts settling. You can count on us for accelerated cash flow, structured and organized operations, faster revenue realization, and constant monitoring of key revenue cycles.

Our RCM Services

Our RCM services include -

1. Healthcare Accounts Receivable Services

   We provide accounts receivable management services to our clients. We verify the Mediclaim details, ensure that the cash flow is maintained, and keep denials to a minimum.

2. Accounts Receivable Analysis

   Our AR analysis team offers an accurate analysis of accounts receivables. We enable you to revamp your facility's economic structure.

3. Accounts Receivable Follow-up

   We regularly follow up with your accounts receivables. We also offer accurate healthcare AR follow-ups, AR recovery services, online claims follow-up, and financial reports creation.

4. Medical Case Management Services

   We offer the best quality medical case management services. We leverage the latest tools and technologies while delivering the best quality services.

5. AR Calling Services

   We have a dedicated team to handle all your AR calling needs. We help you track unpaid claims, manage patients' collectibles, generate AR reports, and track electronic and paper claims efficiently.

6. Denial Management Services

   Outsource denial management service to us. We ensure that the details are accurate and that the documents are verified to reduce the number of denials.

7. Insurance Eligibility Verification

   We provide accurate insurance eligibility verification services to global clients. We verify documents, patient insurance coverage, claim submission, and other details.

8. Dental Insurance Verification

   We offer high-quality dental insurance verification services. We painstakingly verify details like policy status, payable benefits, co-insurance details, and insurance plan exclusions.

9. Medical Insurance Claims Processing

   Outsource2india is a leading provider of medical insurance claims processing services. We help our clients with claim setup, verification, document imaging, claim adjudication, disbursement, and account settlement.

10. Payment Posting

    Payment posting marks the end of the billing cycle where the patient records are entered into the billing software. Our team leverages the latest medical billing software to offer top-notch services.

11. Health Risk Assessment Services

    Avail of our Health Risk Assessment services to avoid delinquent accounts, unpaid dues, and piling claim denials. We ensure faster and more secured payment full payments.

12. PPO Health Insurance Claims Repricing

    We provide our clients with the manual repricing of claims, forms processing, provider table maintenance, fraud detection, and other related services.

13. MIPS Quality Reporting Services

    As a CMS qualified registry, we offer performance analytics, consulting, training, and other services at affordable rates. We leverage the latest tools and technologies to offer reliable solutions.

14. Healthcare Due Diligence Services

    Outsource healthcare due diligence services for exceptional results. Our highly skilled healthcare professionals help meet your custom requirements.

15. EOB Processing Services

    We provide a comprehensive EOB with all the information on health insurance. We help you understand the invoice and benefits without making it too technical.

16. Accounts Receivable Conversion Services

    Eliminate errors, automate bulk A/Rs, reduce bad debts, and improve cash flows with our intelligent accounts receivable conversion services. Improve your invoice processes & collections at reasonable prices.

17. Healthcare Utilization Management Services

    Achieve operational efficiencies throughout the patient healthcare lifecycle. Our automated solutions help improve your decision-making capability.

18. Payment Accuracy Services

    We offer the best payment accuracy services. We leverage the latest tools and technologies while delivering top-notch services to global clients.

19. Dental RCM Services

    O2I ensures a steady flow of revenue from dental care services. Our services ensure faster payment and help you secure full payment.

20. Healthcare Revenue Integrity Services

    We rectify the sources of revenue leakage. We create a scalable revenue cycle process to surpass financial goals by focusing on improving coding and compliance practices.

21. Prior Authorization Services

    We manage end-to-end communication with government and private insurance companies and carry out pre-authorization chores for our clients.

22. Practice Management Services

    Never let your daily healthcare related paperwork affect the quality of your patient care. Our practice management services help you maintain records and evaluate your profits regularly.

23. Pre-Visit RCM Services

    From patient screening to recording their details, we ensure faster processing down the line. We capture the details accurately and securely and avoid mismatches and mistakes at all costs. We offer -

    • Appointment and Scheduling
    • Demo Entry (Insurance and Patient Information)
    • Patient Registration
    • Referral Verification
    • Prior-authorization
    • Patient Indexing
    • Batch Preparation
    • Payment Batch Preparation
    • Insurance Eligibility Verification (Online portal verification, real-time verification, and phone calls)

24. Post-Visit RCM Services

    After discharge, we help to follow up with insurance claims and trace the exact amounts requested while liaising with the insurance provider, if required. We offer -

    • Medical Coding
    • Medical Coding Audit
    • Charge Entry
    • Charge Validation
    • CCI Edit validation
    • ICD-10 code validation
    • CPT/HCPCS code & modifier validation
    • Claims Filing
    • Electronic Payment Posting
    • ERA & EOB posting
    • Daily log report
    • Manual Payment Posting
    • Denial Posting
    • Denial Management
    • Identify major reasons
    • Tracking and trend analysis
    • In-depth analytics
    • Account Receivables Management
    • In-depth analysis of outstanding claims
    • Follow up with insurance providers
    • Appeals & follow-up appeals
    • Denial Follow-up
    • Claim Dispute Verification

25. RCM Support Services

    We streamline and optimize your existing revenue cycle and look for opportunities to save costs while increasing customer satisfaction. Our services include -

    • Revenue Improvement Services
    • Claim Conversion
    • Custom Report Generation
    • Payment and charge reports
    • Procedures and diagnosis reports
    • Payment reimbursement report generation
    • Lockbox deposit reconciliation
    • Payor detail analysis
    • Claims Corrections and Refiling
    • Electronic Secondary Claims Transmission
    • Manual Secondary Claims Transmission
    • Provider Enrolment
    • EMR Clinical Documentation and Reporting
    • Patient Statements (Inpatient and Outpatient)
    • Patient Credit Status Report
    • Collection Processing
    • Bad Debt Follow-up
    • Balance Adjustment
    • Clinical Documentation Improvement (CDI)

Other Services You Can Benefit From

Why Outsource Revenue Cycle Management Services to O2I?

Outsourcing Revenue Cycle Management services can have several benefits including -

• Affordable Pricing

  We offer customized revenue management solutions at affordable rates. Our medical billing services start at $1280/month.

• Information Security

  Being an ISO/IEC 27001:2013 certified organization, we have stringent info sec policies in place to ensure risk-free outsourcing.

• CPC Compliant Services

  Our RCM services are CPT compliant. We provide our clients with accurate, consistent, and compliant healthcare documentation.

• Enhanced Infrastructure

  Our infrastructural capacity allows you to leverage web-ready interfaces to achieve better operational flexibility.

• 100% Accurate Services

  We are an ISO certified organization, and we ensure best quality and error-free services to our clients.

• HIPAA Compliance

  We leverage HIPAA compliant process to drive high-performance revenue cycles.

• Quickest TATs

  We leverage the time-zone advantage to ensure quicker turnaround times.

• Easily Scalable

  We have the skills and resources required to ramp up our services as per client requirement.

• Single Point of Contact

  We offer you a dedicate project manager to update you about project timelines in real-time.

• 24/7 Availability

  Our agents are always available to answer your queries and solve any issues that may arise.

• MACRA-ready Solutions

  The MARCA Act of 2015 rewards value and eventual outcomes in 2 ways: Merit-based Incentive Payment System (MIPS) and Advanced Alternative Payment Models (APMs). With our MARCA-ready solutions, you can reach peak effectiveness faster.

24 hours
TAT 98% Accuracy 40% Cost Reduction 300+ Customers 23 years Experience

Customer-oriented healthcare outsourcing is our forte. Get in touch with us

Why Choose Outsource2india for Offsite Revenue Cycle Management?

RCM helps to unify the clinical and business sides of healthcare but still does not get the focus it deserves from established healthcare providers. Outstanding revenues and a disorganized revenue cycle are two major factors that pull down the efficiency of hospitals. As a healthcare provider, it becomes highly imperative that you have an agile revenue cycle management. Over the years, our experience and investment in knowledgeable resources have allowed us to become a leading provider of outsourced revenue cycle management solutions. By choosing us as your revenue cycle management service provider, you can get access to the following benefits -

• With our help, you can save almost 60% on your operating costs
• Access to the best infrastructure in terms of world-class office spaces and uninterrupted network connections
• HIPAA compliant proven processes for high-performance revenue cycles
• State-of-the-art software and technologies for a highly productive functioning of your revenue cycle management
• Risk-free outsourcing ensured by stringent information security policies and practices
• All our services are offered 24/7 thereby ensuring quick turnaround time
• Experienced personnel will handle your RCM at every juncture
• Continual follow-up of your bills and records for better revenue collection
• Improved patient and physician satisfaction ratings
• Reduced staffing issues and process training time
• Free trial of our services available
• Our revenue cycle management experts are available 24/7 to solve queries via phone or email

Client Success Stories

Outsource RCM Services to O2I

Outsource2india is one of the most experienced providers of revenue cycle management services in India. We offer a range of other healthcare BPO services to our clients. In the last 23 years, we have served 18,000+ happy clients from across 10+ delivery centres. Our revenue cycle management solutions help our clients to reduce costs by up to 60%. So, why go through the trouble of hiring professionals on the payroll? Save time and money by outsourcing your requirement to us.

Contact us for revenue management outsourcing services. We shall revert within 24 hours.