Hire Talented & Friendly Agents for your Call CenterRead more
Call centers in India providing inbound customer service are well equipped with highly qualified agents, good infrastructure, cutting edge technology, security solutions and much more.
With state-of-the-art multimedia centers which deliver multi-channel interaction via voice, email, web, SMS and fax services, Indian call centers an handle a range of services.
Call centers in India can offer an extremely dedicated customer support program. They cater to your customers 24 hours a day, seven days a week & 365 days a year.
Indian call centers employ college-educated and qualified professionals. There is also a focused effort on creating a stimulating environment for employees that encourages innovation, teamwork, and high performance.
Comprehensive training programs ensure the continuous development of employees. Call centers make significant investments in training and several even have alliances with foreign universities to offer accredited programs to agents. They also work with strategic partners in countries like USA and Australia to provide ongoing training.
There is considerable investment in technology infrastructure that uses state-of-the-art equipment from leading providers like AVAYA, CISCO and COMPAQ. Redundancy, fail over and load balancing features provide 99.99% reliability. Compliance to open standards architecture and expansion features enable seamless growth of existing facilities without interruption to current operations.
Outsource2india presents one-of-its-kind and user friendly FREE Online Call Center Staffing Calculator. We have tried to make this calculator, concise, easy-to-use, and informative. It helps you calculate your call center outsourcing cost with least possible inputs. Hope this Call Center Staffing Calculator met your requirements and gave you an efficient experience and result. In case you need more information about our Call Center Staffing Calculator, please refer to our user guide
Several Indian call centers have established business continuity sites in India and overseas through strategic tie-ups with other centers to provide disaster recovery services. They have ensured backups in the entire technological infrastructure, from servers, processors, leased lines, and storage systems to full back up UPS and generator systems. Read more about recovery services.
Call centers in India understand the need to comply with international standards and are committed to quality in a rapidly changing global business environment. They aim to meet ISO 9001:2000 compliance standards in processes and delivery.
Would you like to outsource your inbound customer support needs to India?
Please fill in the inquiry form and our Client Engagement Team will contact you in 24 hours.
Read more about Inbound Call Center, Call Center Services - FAQs and customer support services offered in India.
Please contact Outsource2india here with your inbound customer service requirements.
Read more about how outsourcing email support services to O2I can help you improve your customer relationship services.
Avail best-in-class services at affordable rates
Decide in 24 hours whether outsourcing will work for you.
Have specific requirements? Email us at: firstname.lastname@example.org
No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043
Corporate Court, #15, Infantry Road,
Bangalore - 560 001
Lucita Building Lapu Lapu Cr. Sobrecarey Street, Davao City 8000
116 Village Blvd, Suite 200, Princeton, NJ 08540