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Case Study on Duct Layout Services

Case Study on Duct Layout Services

The Client

Our client is a leading US-based player in the global duct layout industry space. They needed a partner who could handle their outsourcing services that included duct design and drafting, duct Layout, financial, software development and website analytics services. In the Ducting design arena, the partner would need to understand the ducting industry, interact with both the development team at the customer’s engineering department and the customer’s dealers, and design duct layouts for specific industries all over USA. Down the line, the partner would need to generate invoices from drawings produced, handle online updation of the customer’s product lines, and expand services to the customer’s overseas offices in UK.

The Challenge

The number of drawings that the customer needed to provide its dealers was growing at an enormous rate, and they needed drawings with a quick turnaround time. Outsource2india was approached by the company with the task of learning about their line of products, and using both commercial software as well as software developed by them to design duct layouts.

The challenge lay in the fact that drawings had to be professionally drawn with a high degree of accuracy, and should easily be modifiable. The bigger challenge was that the turnaround time would need to steeply increase with time to meet the high demands from growing demands from the customer’s side. Demands have since grown by a factor of 10.

The Solution

Outsource2india quickly started the process at a small size and quickly ramped up the quality and turnaround time by which the drawings were delivered. A team was set up to manage key CTQs (Critical To Quality parameters).

In three months, our ability to deliver drawings had increased threefold. Given the volume of the drawings, we shifted to the FTE model and had engineers from Outsource2india serving as part of the customer’s team in the US. The integration has been so tight that our engineers get to know when a team member in the US has a baby and even how the weather condition is on a particular day!

Within another month, orders had grown almost 10- fold. Maintaining the highest level of quality, the output was matching demand. The illustration shows how the demand for drawings grew over 7 months, all the demand being met by engineers at Outsource2india.

duct layout projects graph

The Results

Quality: Accuracy of the drawings produced at O2I was so high that inventory planning and invoicing started to be carried out based on these drawings.

Value: Use of automation through programming is delivering not only productivity but also increasing accuracy of work carried out every day. Every week, we receive compliments not just from the customer, but also from his dealers. The customer has begun to trust in our services so much that we’ve now begun to call his customers.

So far, Outsource2india has crossed over 330 projects in 10 months. A highly satisfied client has decided to extend his requirements to other services. Soon, we started developing software, providing data management solutions, finance and accounting services, and website optimization services to them. Engineers from the customer’s location have visited our engineers to train them on specialized in-house codes that they want us to expand into. Our engineers are being deputed in the US for specialized training and are getting to meet the customers’ dealers in the US for future work. Other divisions of the client company based in other countries have expressed interest in using our drafting services.

No, it’s not just about cost savings. It is about bringing value to the table, and being a part of the customer’s team and efforts. For Outsource2india, this experience is significant in the way we’ve been a “total outsourcing solutions provider”. Finally, this is an ongoing story of being part of the customer’s success as well.

Outsource your Mechanical Engineering Services to India

We've been in the business of Mechanical Engineering outsourcing and other outsourcing services for over 23 years now.

If you would like to find out more about outsourcing Engineering Services to O2I, please fill in the inquiry form and Outsource2india's Client Engagement Team will contact you within 24 working hours.

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  • O2I's Mechanical Engineering team functioned as an extended team for an oil & gas company. We helped them complete the project in record time, resulting in substantial time and cost savings.
  • Our FEA Services team has successfully completed FE Analysis and assisted in validation and certification of equipment used in offshore applications.
  • O2I's Mechanical Engineering team is involved in updating the current database of drawings in different CAD platforms and converting the same to a common CAD platform for a client.
  • O2I's Mechanical Engineering team is working on creation of 2D CAD drawings for a large European food and beverage industry.
  • We are providing Virtual Assistant services for Engineers and Consultants, supporting the in-house Engineering team in gathering Engineering Data for a large mass lift company.
  • Our Engineering team is providing tool design assistance to a large shipping company.
  • We are assisting a precision component manufacturer to convert large volumes of hand sketches to editable CAD files.
  • Our Mechanical Engineering team is assisting a food and beverage company with re-engineering existing machinery and finding better design alternatives.
  • The Mechanical 3D Product Animation team provided a scope break-up for 180 seconds of animation for an engineering consultancy & contracting company.
  • Our CAD services team is providing design and documentation solution to a large precision component manufacturer in the Europe.
  • Our Engineering team is currently executing a Reverse Engineering project for high precision components at our facilities.
  • The Engineering team is involved in concept design of mass lifting components for a large shipping company.
  • Our Mechanical Engineers completed a CAD conversion project for a large consulting firm in record time while also ensuring the highest quality.
  • Our Engineers and styling experts are working on providing assistance to our client in restoring vintage vehicles.
  • The Mechanical Engineering team is updating 3D models and conversion of the same models to different modeling platforms for an F&B company.
  • Our team is helping an automotive company to customize product display of automotive components.
  • The Engineering team at O2I is executing concept design of equipment used in the agricultural industries.
  • We are assisting a large aerospace company in converting a large number of hand sketches to CAD drawings.

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