Are you looking for trained IT professionals who can provide remote technical support and assist you with after-sales customer service? Then, remote IT support services are what you need! We provide customized services that help you work on the demands of your customers and forecast their future needs. Our agents deliver effective technical support via multiple communication channels such as voice, emails, and live chat.
We specialize in providing 24/7 remote IT support services to businesses worldwide. Our skilled call center executives have extensive knowledge of operating systems, databases, application programming, security, and networking. They troubleshoot your problems through remote assistance and help you deliver uninterrupted services to your customers. We also provide pre-installation support or user training and educate your customers about the features and benefits of your offerings.
As a reputed remote IT support company, we ensure all our call center executives are equipped to provide quick, efficient, and consistent remote support services to suit the varying needs of our clients. Some of the key technical support services we offer include -
Consumer's experience with a service or product determines an industry's growth. Keeping this as our post-sale IT support service motto, our contact center executives help you achieve better customer engagement. The various industries we cater to include, but not limited to -
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Being in the IT support industry for 24 years now, we provide quick and reliable support to businesses worldwide. Some of the key reasons for you to outsource remote IT support services to us are -
Our call center representatives have access to state-of-the-art infrastructure in the form of world-class office spaces, uninterrupted network facilities, and the best-in-class call center tools and technologies.
We are an ISO-certified organization with stringent quality control measures in place to ensure you receive timely support and resolve your IT issues on time.
We hire highly qualified and skilled remote IT support executives who are well-versed in multiple languages. To provide seamless support in a language you are comfortable in.
Our team of call center executives is available 24/7. This ensures you get the necessary IT support on time, irrespective of time zone differences.
We have a cumulative experience of 24 years in the remote IT support service domain. Our IT support executives exceed 200 in capacity. Furthermore, our combined management experience exceeds 100+ man-years. So, when you outsource your requirements to us, you will get access to our highly talented and experienced call center executives who can quickly resolve any issues.
With us, you have the liberty to choose the pricing model. Those are based on factors such as the complexity of the issue resolved, call duration, number of calls, etc. We also customize our after-sales support service's pricing based on your niche needs.
Get 24/7 technical assistance for your call center to resolve glitches and deliver uninterrupted services.
Provide prompt and efficient responses to your customers with round-the-clock chat support services.
Respond to your customers' email queries and minimize voice support with email support services.
Connect with your customers better and provide unwavering support with our customized video chat support.
O2I provided product support services to a leading network security company, which significantly helped reduce their cost of operation.
Read moreI am proud to personally recommend the services of Outsource2india Solutions to organization seeking a top-notch partner who can quickly and efficiently, deploy effective outbound communication campaigns.
Excerpt from a recommendation letter, Operations Specialist,Today, an increasing number of Independent Software Vendors (ISVs) and manufacturers are outsourcing remote IT support services to skilled partners like us. Whether you are looking for remote PC repair or want to outsource online tech support services, we will customize a solution to suit your specific requirements. When you outsource remote tech support services to us, your customers can -
Get in touch with us for quick, reliable, and efficient remote IT support services.
Decide in 24 hours whether outsourcing will work for you.
Have specific requirements? Email us at:
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
Flatworld Mortgage Solutions LLC
116 Village Blvd, Suite 220, Princeton, NJ 08540
135 Camino Dorado, Suite 7, Napa, CA 94588.
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