Email Support Services

How can offshore business email support services help me?

• Having your customer's email queries answered promptly, efficiently and accurately is bound to increase customer satisfaction.
• Offshoring business email support services enables you to balance load between peak and off-peak periods.
• As a result, it makes sense to outsource web-based support systems so that you can maximize focus on core competencies. This in turn enables efficient time utilization.
• Having a professional offshore email based support system ensures lower call volumes and substantially reduces costs for voice support.

• O2I is a company that has established itself in the field of outsourcing since 2002, and has gained competencies in other channels as well.
• We have the expertise to control scale with complexity, and have gained a reputation for reliability and quality assistance, especially in the sphere of email support.
• We understand the complex dynamics of email support and eCRM.
• Our core business is enriching customers' experience, while ensuring quick, cost-effective one-stop solutions.
• With a very high degree of process control, we bring to the table the best email customer support in the industry.
• We employ Microsoft Certified Engineers for technical support services.
• We provide in-depth training to our experienced professionals about your products and services on non-voice technical support.
• We provide 24/7 email support service.