Customer Service Representative (CSR) Services

Improve the quality of your call center with our trustworthy and best-in-class CSR services at the most affordable rates. Prices start at $8/hour

Are you on the lookout for professional customer service representatives to solve your customers' issues and provide end-to-end services? O2I has 27 years of industry experience in providing quality CSR services to international clients. Over the years, we have enabled 18,000+ clients with our impeccable services. With our services, our clients could improve their call center efficiencies while bringing down costs by 40%. Join the list of our happy customers today!

At O2I, we offer comprehensive services that are aimed at reorganizing your customer service operations to create more adaptable, quick, and efficient methods for success. We leverage our professional expertise to offer you the best outcomes. We empower your existing team with a world-class experience, knowledge, and technical support to meet your customer requirements more effectively. Get in touch with our experts to get customized solutions to your unique business challenges.

Our Customer Service Representative Services

Are you looking for quality customer service representatives? Reach to our experts at O2I, we offer top-notch services to global clients in 160+ countries. Our services include -

• Customer Support

  

  We offer the most efficient customer service representative solutions that ensure smooth and instant customer support services.

• Phone Answering

  

  Our experts provide world-class phone support solutions to help increase the visibility of your brand and maximize your ROI.

• Helpdesk Support

  

  We combine our experience and expertise to offer top-notch and flexible helpdesk services that boost your customer engagement, build brand loyalty, and benefit your business in the long term.

• Email Support

  

  Being a premier customer service representative services company, we offer would the best email support for your clients.

• Cold Calling

  

  We create the most efficient, reliable, and robust system for cold calling that help our clients engage with new prospects.

Other Services You May Benefit From

Why Outsource Customer Service Representative Services to O2I

O2I is a leading service provider with a sterling global presence. The benefits of outsourcing customer service representative services include -

• Flexible Pricing

  We provide an affordable and cost-effective plan for our services that you can utilize. Our call center services start at $8/hour.

• High-quality Services

  Being an ISO-certified firm, we offer efficient and error-free solutions for your company.

• Data Security

  We are an ISO/IEC 27001:2013 certified firm and we take care of your data security requirements in the best way. We sign NDA agreements that bind us legally to safeguard your data.

• 24/7 Availability

  We have teams available round-the-clock for providing sales support, email support, chat support, customer support, and management solutions. Reach out to us for instant responses to queries.

• Sophisticated Technology

  Our call centers are equipped with the latest data and voice communication systems. We have a dedicated intranet connection that enable us to provide quick and reliable services 24/7.

Client Success Stories

Outsource2india's Appointment Setting Services Increased Sales for Charlotte-based Business

A solar panel installation business from Charlotte outsourced appointment setting services to Outsource2india and asked for agents to be onboarded and trained without a readily available script. We met the client's needs in the shortest time and held out values that made the client consider a project extension.

Read the Case Study

Outsource2india Provided an Israel-based Gaming Start-up with Inbound Customer Support Services

An Israel-based gaming start-up contacted us with a requirement to provide high-quality inbound customer support services through the Zendesk platform. We provided exceptionally reliable and professional services at cost-effective rates.

Read the Case Study

Outsource Customer Service Representative Services to O2I

O2I is the best firm in India for customer service representative outsourcing. We understand that satisfied customers form the core of any great business. Our call center services help you reach out to your customers 24/7. We professionally handle their queries and resolve any issues quickly. We are committed to working as your partners to help you realize your business goals. We believe in total transparency and allow our customers to make informed business decisions.

If you are looking for prompt and efficient CSR services, connect with us now.