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Customer Service Representative (CSR) Services

Customer Service Representative (CSR) Services

Improve the quality of your call center with our trustworthy and best-in-class CSR services at the most affordable rates. Prices start at $8/hour

Are you on the lookout for professional customer service representatives to solve your customers' issues and provide end-to-end services? O2I has 23 years of industry experience in providing quality CSR services to international clients. Over the years, we have enabled 18,000+ clients with our impeccable services. With our services, our clients could improve their call center efficiencies while bringing down costs by 40%. Join the list of our happy customers today!

At O2I, we offer comprehensive services that are aimed at reorganizing your customer service operations to create more adaptable, quick, and efficient methods for success. We leverage our professional expertise to offer you the best outcomes. We empower your existing team with a world-class experience, knowledge, and technical support to meet your customer requirements more effectively. Get in touch with our experts to get customized solutions to your unique business challenges.

Our Customer Service Representative Services

Are you looking for quality customer service representatives? Reach to our experts at O2I, we offer top-notch services to global clients in 160+ countries. Our services include -

  • Customer Support

    Customer Support

    We offer the most efficient customer service representative solutions that ensure smooth and instant customer support services.

  • Phone Answering

    Phone Answering

    Our experts provide world-class phone support solutions to help increase the visibility of your brand and maximize your ROI.

  • Helpdesk Support

    Helpdesk Support

    We combine our experience and expertise to offer top-notch and flexible helpdesk services that boost your customer engagement, build brand loyalty, and benefit your business in the long term.

  • Email Support

    Email Support

    Being a premier customer service representative services company, we offer would the best email support for your clients.

  • Cold Calling

    Cold Calling

    We create the most efficient, reliable, and robust system for cold calling that help our clients engage with new prospects.

Other Services You May Benefit From

Why Outsource Customer Service Representative Services to O2I

O2I is a leading service provider with a sterling global presence. The benefits of outsourcing customer service representative services include -

  • Flexible Pricing

    We provide an affordable and cost-effective plan for our services that you can utilize. Our call center services start at $8/hour.

  • High-quality Services

    Being an ISO-certified firm, we offer efficient and error-free solutions for your company.

  • Data Security

    We are an ISO/IEC 27001:2013 certified firm and we take care of your data security requirements in the best way. We sign NDA agreements that bind us legally to safeguard your data.

  • 24/7 Availability

    We have teams available round-the-clock for providing sales support, email support, chat support, customer support, and management solutions. Reach out to us for instant responses to queries.

  • Sophisticated Technology

    Our call centers are equipped with the latest data and voice communication systems. We have a dedicated intranet connection that enable us to provide quick and reliable services 24/7.

Client Success Stories

O2I Provided Appointment Setting Services Increased Sales for Charlotte-based Business

Outsource2india's Appointment Setting Services Increased Sales for Charlotte-based Business

A solar panel installation business from Charlotte outsourced appointment setting services to Outsource2india and asked for agents to be onboarded and trained without a readily available script. We met the client's needs in the shortest time and held out values that made the client consider a project extension.

Read the Case Study
O2I Provided an Israel-based Gaming Start-up with Inbound Customer Support Services

Outsource2india Provided an Israel-based Gaming Start-up with Inbound Customer Support Services

An Israel-based gaming start-up contacted us with a requirement to provide high-quality inbound customer support services through the Zendesk platform. We provided exceptionally reliable and professional services at cost-effective rates.

Read the Case Study

Testimonials

Efforts from Outsource2india have been a major factor in our successful relationship. They help us doing verification calls and follow up with our customers on feedback calls.

CEO, Energy equipment and solutions in Kitchener, Ontario, CA More Testimonials »

Outsource Customer Service Representative Services to O2I

O2I is the best firm in India for customer service representative outsourcing. We understand that satisfied customers form the core of any great business. Our call center services help you reach out to your customers 24/7. We professionally handle their queries and resolve any issues quickly. We are committed to working as your partners to help you realize your business goals. We believe in total transparency and allow our customers to make informed business decisions.

If you are looking for prompt and efficient CSR services, connect with us now.

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Flatworld Solutions Address

INDIA

Flatworld Solutions Pvt. Ltd.

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043


#81, Survey No.11, Indraprastha, Gubbi Cross,
Kothanur P.O., Hennur Bagalur Main Road, Bangalore - 560 077


Corporate Court, #15, Infantry Road,
Bangalore - 560 001


Flatworld Mortgage Pvt. Ltd.

No.744, 15th Cross, 24th Main, J P Nagar 6th Phase,
Bangalore - 560 078

USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Flatworld Mortgage LLC

116 Village Blvd, Suite 220, Princeton, NJ 08540


135 Camino Dorado, Suite 7, Napa, CA 94588.

PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada,
Davao 8000


KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

Key Differentiators

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