We were approached by a reputed scouting company which operates internationally in various countries. Every month, the customer had to schedule events for over a thousand profiles. This was especially important as the customer had to successfully showcase the talent of artists in various competitive fields like Singing, Modeling, Acting, and Dancing. With an ever-burgeoning amount of events, they were encountering regular problems when it came to the scheduling of events.
With this requirement in mind, the customer asked the team at Outsource2india to design a BPO platform that would address the above requirements and allow them to ease the pressure of scheduling events.
During the course of the project, the team at Outsource2india had to overcome the following challenges -
After conducting a thorough evaluation of the customer's requirements, we assigned a specialized team of experts who had in-depth experience of the BPO domain to the project. We also set up a high-end support operation center, which was equipped with internet, email and voice facilities.
The following is an excerpt of our winning solution -
Our successful project implementation ensured we were not only able to meet the customer's targets, but also exceed it within a span of two months. We were able to achieve -
The customer was more than satisfied with our services as we successfully resolved many other product and performance related problems that the company was encountering. On the whole, we were able to make a significant improvement to the company's overall productivity.
Our USP lies in the fact that instead of focusing on a single aspect of the client's business process, we help to drive innovation and performance improvements throughout their BPO structure with integrated BPO solutions.
Our BPO services are specially designed to not only meet your targets, but also shorten your turnaround time and increase your productivity. You can be assured of a dedicated team of experts who will work with you to meet your requirements.
Get in touch with us today and benefit from our 23 years of experience in the BPO sector.
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