The customer is a leading IT services organization. The BPO division of the organization had to perform mail order fulfillment for millions of orders each month. Outsource2india helped this customer to design and develop a BPO platform to be used for order fulfillment.
The client was facing a number of challenges in Business Process Outsourcing (BPO) services:
Outsource2india provided the customer with a team who had expertise in Oracle DBA, BPO platforms and operating systems. Outsource2india setup a support operations center with voice/email/internet infrastructure and remote access environment to sustain the customer's operations.
The following technical support services were provided by Outsource2india:
The customer has been extremely satisfied with our BPO services. Many performance issues faced by the client have been resolved by us. This has led to a significant increase in the productivity of our customer.
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Flatworld Solutions Pvt. Ltd.
No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043
#81, Survey No.11, Indraprastha, Gubbi Cross,
Kothanur P.O., Hennur Bagalur Main Road, Bangalore - 560 077
Corporate Court, #15, Infantry Road,
Bangalore - 560 001
Flatworld Mortgage Pvt. Ltd.
No.744, 15th Cross, 24th Main, J P Nagar 6th Phase,
Bangalore - 560 078
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
Flatworld Mortgage LLC
116 Village Blvd, Suite 220, Princeton, NJ 08540
135 Camino Dorado, Suite 7, Napa, CA 94588.
Aeon Towers, J.P. Laurel Avenue, Bajada,
Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000
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