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In the midst of the Covid pandemic affecting the whole world, Flatworld team has rallied around minimizing service disruptions for our customers, while ensuring the safety and security of our employees and the community.

We have over 3500+ team members working remote, all managed within a week. Read more

Medical Answering Services

With health care services growing in number, the medical community and their allied services are pushed to the limits trying to keep up with the demands of people. This is where a medical answering service becomes an absolute necessity in providing patient care.

Since medical emergencies can occur even after office hours, your patients should be able to reach you during their time of need. This does not mean you have to stay in office 24x7. Simply outsource your after hours medical calls to Outsource2india and we will handle your medical telephone answering services for you. You can be rest assured that your patients will be greeted by our courteous operators.

Why opt for physician answering services?

Medical answering services can provide your patients with the ability to contact their physician or nurse when the office is closed/ or if the medical personnel are on leave, without facing any inconvenience. Your offshore partner's operators will serve as the front door to your organization. Offshore providers like Outsource2india have the expertise and experience to assist you in your telecommunications needs.

Outsource2india has provided medical answering services to many different types of healthcare and medical organizations regardless of their size. For patient friendly physician answering services, choose us as your partner.

Outsource2india's doctors answering services

The following is a list of the medical answering services that we offer:

  • Inbound customer service calls
  • Customer/patient help desk services
  • Appointment reminders and confirmation calls
  • Call answering, processing, screening and dispatching
  • Paging doctors and nurses in cases of emergency
  • Receptionist services
  • Scheduling appointments

We can also provide you with the following facilities:

  • Call reports and other documentations as and when you need them
  • A message center to record and dispatch messages
  • A web access to update the information of your patients
  • A message access for medical professionals via mobile phone, PDA, e-mail, fax or voicemail

Call Center Software We Use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya

Our Call Center Portfolio

FTE Calculator

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target country
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shift coverage
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average call count
Average Call Count Per Week
average handling time
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» Check the result below

Outsource2india presents one-of-its-kind and user friendly FREE Online Call Center Staffing Calculator. We have tried to make this calculator, concise, easy-to-use, and informative. It helps you calculate your call center outsourcing cost with least possible inputs. Hope this Call Center Staffing Calculator met your requirements and gave you an efficient experience and result. In case you need more information about our Call Center Staffing Calculator, please refer to our user guide

8 reasons why you must choose Outsource2india for medical answering

  • We can provide you with prompt physician answering services as our medical answering professionals will pick up your call on the very first ring
  • The call center operators at Outsource2india are given training in medical terminology and in the methods of handling urgent calls from both patients and medical personnel
  • Our customer support team is trained to respond quickly and appropriately during emergency situations. We ensure that emergency calls are immediately routed to the physician in charge
  • Outsource2india has experience in catering to the medical answering requirements of medical practices, hospitals, hospices, medical equipment companies, pharmacies, therapists, nursing registries and care givers
  • Outsource2india has experience in catering to the medical answering requirements of medical practices, hospitals, hospices, medical equipment companies, pharmacies, therapists, nursing registries and care givers
  • Our call center has state-of-the-art medical answering and emergency backup facilities
  • We can also provide you with individual doctor answering services
  • Our team is made up of friendly operators who are trained to listen carefully and provide physicians with accurate messages
  • We can provide you with customized medical answering services that can cut down your operating costs by half

Outsource 24-hour medical and healthcare answering services to Outsource2india.

Start offshoring medical answering services today.

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Starts @
$8/hour

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Have specific requirements? Email us at: callcenter.info@outsource2india.com

Flatworld Solutions Address

INDIA

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043


Corporate Court, #15, Infantry Road,
Bangalore - 560 001

PHILIPPINES

Lucita Building Lapu Lapu Cr. Sobrecarey Street, Davao City 8000

USA

116 Village Blvd, Suite 200, Princeton, NJ 08540