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Are you finding it difficult to identify potential prospects, call them, and set an appointment to discuss your products and services? Are you looking for ways to gather the pain points of your customer and provide them with suitable solutions? Then, outsourcing B2C appointment setting services is the best way to overcome these challenges. B2C appointment setting is the best possible opportunity for businesses to professionally introduce your business and gain your prospect's trust.
Outsource2india has been a leading B2C appointment setting company in India and to clients all over the globe. We have an experienced team of call center agents who have worked with clients from different parts of the world and industries. Outsourcing B2C appointment services to us can give you the freedom and time to concentrate on your core activities.
Having been in the call center industry for almost two decades now, we have the required skills and bandwidth to provide quality services within a quick turnaround time. Some of the key services we offer include -
Our team of call center agents have the required skills to research and collate the details of prospective customers. This helps in creating a list which is appropriate for your requirement and saves time and effort during the appointment setting process.
Our team is trained to converse in the most professional and polite manner with the customers. We help in building long-term relationships through our appointment setting services and increasing the conversion rate manifold.
We can optimize our services to suit the client's requirements and the customer's preferences. This will help in gaining quality leads which are sure to convert and boost your sales. We also help in constantly monitoring the program ROI and the various key performance indicators.
We have the experience and clear understanding of different industries and domains to cater to the needs of the clients. We provide customized offshore B2C appointment setting services to the following industries, but not limited to -
Automotive
Banking & Financial
Communication
Consumer Goods
Energy & Utilities
Education
Healthcare
Pharmaceutical
Life Sciences
Public Sector/Government
Retail & eCommerce
Telecommunications
Securities & Capital Markets
We believe in providing our clients with highly effective services and this is made possible by leveraging a systematic and streamlined appointment setting process. The key steps involved in our process are -
In the first step, our team understands the exact requirements of the client, designs a brief sales pitch, and identifies the target audience
In this step, we combine the databases provided by the client and the one prepared by us, and the primary/secondary mapping and validation is conducted
Our demand generation team leverages the data provided by the research team to make targeted calls and set appointments to discuss the business further
Our quality assurance team rates and scores the leads generated, and the ones which surpass the benchmark are passed onto the client
Once the appointment is set, we provide the client with all the details including meeting brief, etc. and collect important feedback to make the necessary improvements
Our call center executives excel in providing quality services to clients around the globe. The key reasons for you to choose us for B2C appointment setting are listed here -
We provide our clients with highly flexible pricing options and must pay only for the services they opt for. Our services help customers to reduce overhead costs and boost sales within a quick time
Outsource2india is an ISO 27001:2013 ISMS certified organization. This ensures that all your data such as legal, financial, customer data, etc. is completely safe with us
We have access to the best infrastructure in terms of high-end call center tools and technologies, world-class office spaces, and uninterrupted network connections
We have delivery centers spread across the globe in different time zones which enables us to provide the services in the desired time zone and within a quick turnaround time
We have a highly experienced, skilled, and talented team of call center agents who have worked with clients from different industries and have 100+ man years of experience
We assign a dedicated project manager when you outsource to us who will be the single point of contact for all your queries 24/7 and will keep you updated with the project status
We have the required skills and expertise to provide B2C appointment setting services in multiple languages which will make the customer feel comfortable while conversing
We have the required bandwidth and resources to easily ramp up the services as and when the client's requirements increase
A leading US-based retail giant wanted us to help them with telemarketing as they wanted to increase their footfalls at their store during the holiday season. We provided the services to the client within a quick time.
Read moreI am proud to personally recommend the services of Outsource2india to any organization seeking a top-notch partner who can quickly and efficiently, deploy effective outbound communication campaigns.
Operations Specialist,Outsource2india has been one of the leading appointment setting companies in India and a plethora of other outbound call center services to clients around the world. Our efficient and cost-effective services have made us the first preference of major corporations in the world. Our team comprises call center executives and trainers who are qualified from leading institutions and is highly experienced.
B2C appointment setting forms a valuable part of an organized sales process and provides companies with an opportunity to professionally introduce your business and gain your prospect's trust. If you are looking for a reliable, cost-effective, and efficient B2C appointment setting service provider, then look no further. Get in touch with us today!
Decide in 24 hours whether outsourcing will work for you.
Have specific requirements? Email us at: callcenter.info@outsource2india.com
Hire Talented & Friendly Agents for your Call Center
Read more
Key Differentiators
Case StudiesValue-added services with no compromise on quality
