About Us | How We Work
home Pricing Benefits Testimonials Case studies

B2C Appointment Setting Services

B2C Appointment Setting Services

Are you finding it difficult to identify potential prospects, call them, and set an appointment to discuss your products and services? Are you looking for ways to gather the pain points of your customer and provide them with suitable solutions? Then, outsourcing B2C appointment setting services is the best way to overcome these challenges. B2C appointment setting is the best possible opportunity for businesses to professionally introduce your business and gain your prospect's trust.

Outsource2india has been a leading B2C appointment setting company in India and to clients all over the globe. We have an experienced team of call center agents who have worked with clients from different parts of the world and industries. Outsourcing B2C appointment services to us can give you the freedom and time to concentrate on your core activities.

B2C Appointment Setting Services We Offer

Having been in the call center industry for almost two decades now, we have the required skills and bandwidth to provide quality services within a quick turnaround time. Some of the key services we offer include -

  1. Identify Prospects

    Our team of call center agents have the required skills to research and collate the details of prospective customers. This helps in creating a list which is appropriate for your requirement and saves time and effort during the appointment setting process.

  2. Nurture Market Relationships

    Our team is trained to converse in the most professional and polite manner with the customers. We help in building long-term relationships through our appointment setting services and increasing the conversion rate manifold.

  3. Optimize Conversions

    We can optimize our services to suit the client's requirements and the customer's preferences. This will help in gaining quality leads which are sure to convert and boost your sales. We also help in constantly monitoring the program ROI and the various key performance indicators.

Call Center Software We Use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya

Industries We Cater To

We have the experience and clear understanding of different industries and domains to cater to the needs of the clients. We provide customized offshore B2C appointment setting services to the following industries, but not limited to -

Banking & FinancialBanking & Financial
Consumer GoodsConsumer Goods
Energy & UtilitiesEnergy & Utilities
Life SciencesLife Sciences
Public Sector/GovernmentPublic Sector/Government
Retail & eCommerceRetail & eCommerce
Securities & Capital MarketsSecurities & Capital Markets

B2C Appointment Setting Process We Follow

We believe in providing our clients with highly effective services and this is made possible by leveraging a systematic and streamlined appointment setting process. The key steps involved in our process are -

Audience Research  

01. Audience Research

In the first step, our team understands the exact requirements of the client, designs a brief sales pitch, and identifies the target audience

Database Mapping  

02. Database Mapping

In this step, we combine the databases provided by the client and the one prepared by us, and the primary/secondary mapping and validation is conducted

Lead Generation  

03. Lead Generation

Our demand generation team leverages the data provided by the research team to make targeted calls and set appointments to discuss the business further

Quality Check  

04. Quality Check

Our quality assurance team rates and scores the leads generated, and the ones which surpass the benchmark are passed onto the client

Feedback Incorporation  

05. Feedback Incorporation

Once the appointment is set, we provide the client with all the details including meeting brief, etc. and collect important feedback to make the necessary improvements

Our Call Center Portfolio

Why Choose O2I for B2C Appointment Setting Services?

Our call center executives excel in providing quality services to clients around the globe. The key reasons for you to choose us for B2C appointment setting are listed here -

  1. Flexible Pricing Options

    We provide our clients with highly flexible pricing options and must pay only for the services they opt for. Our services help customers to reduce overhead costs and boost sales within a quick time

  2. Information Security

    Outsource2india is an ISO 27001:2013 ISMS certified organization. This ensures that all your data such as legal, financial, customer data, etc. is completely safe with us

  3. Best Infrastructure

    We have access to the best infrastructure in terms of high-end call center tools and technologies, world-class office spaces, and uninterrupted network connections

  4. Multiple Delivery Centers

    We have delivery centers spread across the globe in different time zones which enables us to provide the services in the desired time zone and within a quick turnaround time

  5. Experienced Call Center Agents

    We have a highly experienced, skilled, and talented team of call center agents who have worked with clients from different industries and have 100+ man years of experience

  6. Single Point of Contact

    We assign a dedicated project manager when you outsource to us who will be the single point of contact for all your queries 24/7 and will keep you updated with the project status

  7. Multilingual Support

    We have the required skills and expertise to provide B2C appointment setting services in multiple languages which will make the customer feel comfortable while conversing

  8. Ease of Scalability

    We have the required bandwidth and resources to easily ramp up the services as and when the client's requirements increase

Client Success Story

Outbound Telemarketing and B2C Lead Generation Case Study

B2C Lead Generation Helped a Retail Giant Increase Footfalls During the Holiday Season

A leading US-based retail giant wanted us to help them with telemarketing as they wanted to increase their footfalls at their store during the holiday season. We provided the services to the client within a quick time.

Read more

Outsource B2C Appointment Setting Services to Outsource2india


I am proud to personally recommend the services of Outsource2india to any organization seeking a top-notch partner who can quickly and efficiently, deploy effective outbound communication campaigns.

Operations Specialist,
Scientific Innovations Company based in Korea
More Testimonials »

Outsource2india has been one of the leading appointment setting companies in India and a plethora of other outbound call center services to clients around the world. Our efficient and cost-effective services have made us the first preference of major corporations in the world. Our team comprises call center executives and trainers who are qualified from leading institutions and is highly experienced.

B2C appointment setting forms a valuable part of an organized sales process and provides companies with an opportunity to professionally introduce your business and gain your prospect's trust. If you are looking for a reliable, cost-effective, and efficient B2C appointment setting service provider, then look no further. Get in touch with us today!

Contact Us


Decide in 24 hours whether outsourcing will work for you.


We respect your privacy. Our Policy.

Have specific requirements? Email us at: Info Email

Email Us Info Email
Flatworld Solutions Address


Flatworld Solutions Pvt. Ltd.

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043

#81, Survey No.11, Indraprastha, Gubbi Cross,
Kothanur P.O., Hennur Bagalur Main Road, Bangalore - 560 077

Corporate Court, #15, Infantry Road,
Bangalore - 560 001

Flatworld Mortgage Pvt. Ltd.

No.744, 15th Cross, 24th Main, J P Nagar 6th Phase,
Bangalore - 560 078


Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540

Flatworld Mortgage LLC

116 Village Blvd, Suite 220, Princeton, NJ 08540

135 Camino Dorado, Suite 7, Napa, CA 94588.


Aeon Towers, J.P. Laurel Avenue, Bajada,
Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

Key Differentiators

Call Center Services in Philippines Hire Talented & Friendly Agents for your Call Center Read More