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Outsource 800 Answering Services

In an increasingly competitive landscape, today businesses need to satisfy customer expectations by providing a 24-hour point of contact for their services. If unavailable, customers can easily move to your competitor, or worse, go on social media to talk about their experience with your services. Whether you are facing problems with your existing toll free number service or are looking to set up a new one, or facing manpower issues to handle the large volume of calls, what you need is professional and experienced 800 answering services.

Outsource2india is one of the world's leading providers of offshore 800 answering services. At O2I our primary goal is to help customers maximize their revenue by making the communication process simple and by getting rid of missed calls which can result in a loss of business opportunities. We can ensure that all your calls are being answered quickly, politely and professionally.

What are 800 Phone Answering Services?

An 800 number is a special toll free answering service where the caller is not charged for the call by the telephone operator. Instead the party that receives the call pays for the call to the telephone operator.

The charges are usually based on certain factors like the amount of usage and the cost of the trunk lines. There might also be a monthly service charge payable. 800 numbers are usually used by both large and small businesses. They usually include the area codes like 800, 888, 855, 866, 844, 877, 833 and 822.

800 Phone Answering Services We Offer

Even with all the advancements being made today in the field of interconnected technology, there are still a lot of callers and customers who prefer to do business locally, and over the phone. A toll-free number is a great way to tell your customers, patients, clients, or your voters that not only are you open for business, but also truly care for them and their call.

With our help and our expertise in handling 800 phone answering services for global clients, your customers will no longer have to follow unending telephone menus or interact with a robotic voice on the other hand. Once your caller reaches our professional answering service operators, they will be greeted with a friendly and knowledgeable agent who would make them feel comfortable and confident.

Our telephone answering services include -

24x7x365 Live Call Answering
Call Entry
Voter Polling Calls
Real Estate Calls
Emergency Dispatching
Alpha-numeric Paging
Operator Dispatch
Live Message Taking

Key Differentiators of Our Toll Free Telephone Answering Services

Some of the salient features of our 800 answering services include -

Outsource2india offers automatic 800 phone answering services with the help of award winning interactive voice response software
The IVR programmers at Outsource2india are well-trained to provide you with complete 800 phone services in a fast and economical manner
The talented and skilled staff at O2I can develop customized call answering service applications that can interact with your web services as well as your external databases

Advantages of Using O2I's 800 Toll Free Number Services

At Outsource2india, we understand that an 800 phone service or toll free number services is an essential part of your overall customer service strategy. By offering our clients a simple pricing plan, combined with professionally trained agents, we help them achieve success while increasing their customer satisfaction numbers. Advantages of outsourcing 800 phone services to us include -

Our toll free numbers are easy to remember and can make you more accessible to your valuable customers
The 800 answering line will be solely dedicated to you and will be answered by customer support executives who are specially trained in attending customer service calls
By investing in a dedicated toll free line you can be assured of high customer satisfaction, better call volumes, increased sales opportunities, better leads, and expanded reach
Our 1800 toll free number service helps to improve your professional image, your brand and product visibility, and overall credibility
If required, we can also re-route the calls to any other particular number at any particular time
Our 800 answering services are flexible, can be scaled up by adding extra agents as and when required, and more importantly, are extremely cost-competitive
Our services are voicemail-free, ensuring your customers and potential leads never have to deal with a robotic voice ever
For niche answering services, such as answering services for the healthcare industry, we offer HIPAA-trained professionals to handle sensitive medical information
Our services are highlighted by excellent infrastructure and seamlessly integrated technology for enhanced client satisfaction

Outsource2india - Your Ideal 800 Answering Service Outsourcing Partner

At O2I, we consider ourselves as customer happiness experts. We understand that whether it is an irate customer calling due to service/product related issues, or a customer calling to know more about your business, what they want is to hear is a cheerful voice on the other end, without having to stay in a queue for long.

With us, your customers will always be in experienced hands. Our team of professional, friendly, and upbeat customer service executives will impress your callers and deliver the messages as and when they come, without any delay. We can even automate SMS' to be sent to your customers as soon as they hang up with relevant details pertaining to their call.