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In an increasingly competitive landscape, today businesses need to satisfy customer expectations by providing a 24-hour point of contact for their services. If unavailable, customers can easily move to your competitor, or worse, go on social media to talk about their experience with your services. Whether you are facing problems with your existing toll free number service or are looking to set up a new one, or facing manpower issues to handle the large volume of calls, what you need is professional and experienced 800 answering services.
Outsource2India is one of the world's leading providers of offshore 800 answering services. At O2I our primary goal is to help customers maximize their revenue by making the communication process simple and by getting rid of missed calls which can result in a loss of business opportunities. We can ensure that all your calls are being answered quickly, politely and professionally.
An 800 number is a special toll free answering service where the caller is not charged for the call by the telephone operator. Instead the party that receives the call pays for the call to the telephone operator.
The charges are usually based on certain factors like the amount of usage and the cost of the trunk lines. There might also be a monthly service charge payable. 800 numbers are usually used by both large and small businesses. They usually include the area codes like 800, 888, 855, 866, 844, 877, 833 and 822.
Even with all the advancements being made today in the field of interconnected technology, there are still a lot of callers and customers who prefer to do business locally, and over the phone. A toll-free number is a great way to tell your customers, patients, clients, or your voters that not only are you open for business, but also truly care for them and their call.
With our help and our expertise in handling 800 phone answering services for global clients, your customers will no longer have to follow unending telephone menus or interact with a robotic voice on the other hand. Once your caller reaches our professional answering service operators, they will be greeted with a friendly and knowledgeable agent who would make them feel comfortable and confident.
Our telephone answering services include -
Some of the salient features of our 800 answering services include -
At Outsource2india, we understand that an 800 phone service or toll free number services is an essential part of your overall customer service strategy. By offering our clients a simple pricing plan, combined with professionally trained agents, we help them achieve success while increasing their customer satisfaction numbers. Advantages of outsourcing 800 phone services to us include -
At O2I, we consider ourselves as customer happiness experts. We understand that whether it is an irate customer calling due to service/product related issues, or a customer calling to know more about your business, what they want is to hear is a cheerful voice on the other end, without having to stay in a queue for long.
With us, your customers will always be in experienced hands. Our team of professional, friendly, and upbeat customer service executives will impress your callers and deliver the messages as and when they come, without any delay. We can even automate SMS' to be sent to your customers as soon as they hang up with relevant details pertaining to their call.
Contact us for 800 answering services and give your customer service a complete happy makeover!