Are you looking for quality telemarketing solutions from an industry leader? With 25+ years of outcome-driven delivery, we align insights from Voice of the Customer (VoC) with Critical to Quality (CTQ) metrics to ensure each telemarketing campaign yields measurable business impact and client-aligned results.

Having served thousands of satisfied customers over the years has provided us with the competence required to handle all types of telemarketing requirements. Our services include appointment setting, lead generation, lead qualification, inbound customer services, B2C and B2B telemarketing, and a host of other related services.

Our Telemarketing Outsourcing Services

Our services include -

Cold Calling Services

Each campaign is initiated with structured analyses of CTQ elements and market segmentation processes optimized using Lean-based DMAIC (Define, Measure, Analyze, Improve, and Control) approach. This ensures precision outreach by minimizing Non-Value Added (NVA) interactions.
Real Estate Cold Calling Services

Our agents are trained in standardized workflows customized for approaching prospects in the real estate sector. Scripts incorporate Poka-Yoke techniques to minimize message deviation while maintaining adequate personalization standards.
B2B Cold Calling Services

Our cold calling services have been vetted by thousands of happy customers who have, through our services, reached out to their audiences effectively.
Insurance Telemarketing Services

Our telemarketing for the insurance industry includes both outbound and inbound solutions for the best results.
B2B Telesales Services

If you are looking to call your B2B prospects and generate interest in your products or services, we can provide agents who will do just that.
Cold Canvassing Services

We have significant experience and expertise in cold canvassing and can help you perfectly position your product or services for optimal results.
Telemarketing Lead Generation Services

Our lead generation services incorporate the latest best practices and is based on years of experience generating leads for various companies.

B2C Cold Calling Services

Lead Generation Services

Appointment Setting Services

Database Selling Services

Customer Satisfaction Surveys

Teleprospecting Services

Commercial Insurance Telemarketing Services

Telecommunication Consulting Services

B2B Telemarketing Services

Up Selling/Cross Selling Campaigns

Product Promotions

Research Surveys and Polling

Telephone and Web Based Business Development

Seminar Population

Our Telemarketing Workflow

Even before our team starts work on the project, we have an established set of steps to help us understand your needs better.

We will establish a comprehensive understanding of client product, service and market positioning.

Agree on the specific product that is to be promoted throughout the sales campaign.

Identify the profile of target clients -

Industry Sector
Client by Employee Size
Client by Sales Turnover
SME or PLC Focus

Agree on the specific sales call objectives -

New Client Data Capture
Sales Lead Generation
New Client Appointment Setting
Finalize Objection Handling

Target Client Data

Establish Client Data Sources

Agree on Geographic Strategy

Local Market
National Market
Sales by County

Client to create draft telephone sales pitch geared to product launch and agreed call objectives.

We will will re-model the draft sales pitch get final approval from the client.

Account Management: We will appoint a project account manager.

Internal Training: Our sales team completes 1 week internal training and sales pitch rehearsal.

Email Configuration: Email configuration form to be completed to set up client mail.

Marketing Material: Client to provide marketing material if required.

Sales Reporting -

Can be done through the web application like Sales now.
Disposition report to detail out the days performance.
Call recordings if requested will be forwarded via FTP.
Weekly review for performance check.

Project Commences

Call Center Software We Use

Industries We Cater To

Aerospace

Agriculture

Automotive

Customs Brokerage

Defense

Energy

Education

Entertainment

Finance

Food

Healthcare

Hospitality

Information Technology

Logistics

Manufacturing

Multimedia

Public Sector

Pharmaceutical

Retail & e-Commerce

Telecommunications

Insurance

Legal

Real Estate

Why Use Outbound Telemarketing Services?

It is cost-effective when compared to hiring salespeople
You can reach out to customers across the world
Easily market products/services to existing & potential customers
Find out if customers are interested in your product/service right away

Offshore Outbound Telemarketing Services to Us

Our services can help you in building leads, customer databases and also help you in finding new customers.

When global companies outsource telephonic marketing requirement to us, they benefit from significantly lower costs, proven process quality, and access to a trained, computer-literate, college-educated workforce with good presentation and communication skills.

Inbound Telemarketing Services

Our experience across a number of industries has provided us with the ability to customize our services to suit any situation, any business, any industry -

Communications
Pharmaceutical
Consumer and Industrial Goods
Finance and Accounting
Healthcare
Insurance
Retail
Travel & Hospitality

What Makes Outsource2india the Right Telemarketing Service Provider?

Outsourcing telemarketing requirements to us will take the burden off your shoulders for lead generation and appointment fixing. The benefits of choosing our services include -

High Accuracy and Quality

We deliver precise lead gen services that assure measurable results without exceeding your budget. So, when you opt for our services, be prepared to have the most efficient results for your project.
Telemarketing Infrastructure

We employ automated systems and CRM to ensure higher efficiency for the clients. These tools enable us to work faster and smarter until the leads get converted into paying customers.
Operational Transparency and Data Security

VoC-aligned dashboards and Standard Operating Procedure (SOP) repositories provide full transparency. Data security is governed by ISO 27001:2022-aligned protocols with embedded audit trails.
Competitive Pricing Options

Flexible pricing models are mapped to delivery complexity and verified using past cost-to-value data from similar projects. This enables us to provide customized pricing plans and the opportunity to pick the right talent for your needs.

Additional Services You Can Benefit From

Contact Center Services

With our robust call center services, you can corner more of the market while providing enhanced customer experiences.

Inbound Call Center Services

We have over 26+ years of experience in handling inbound call centers. Our expert agents are at hand to handle all requirements.

Outbound Call Center Services

We also have significant experience and expertise in providing a wide range of outbound call center services for diverse requirements.

Virtual Assistant Services

We provide virtual assistants for a wide range of requirements. Our virtual assistants can be counted upon for both inbound and outbound facing roles.

Call Center Monitoring Support

Our call center monitoring support has helped numerous clients streamline their call center operations and achieve productivity boosts.

Lead Generation Services

We have been in the lead generation business for over 26+ years during which we have utilized proven workflows to generate high-quality leads.

Customer Success Stories

Outsource2india Delivered Appointment Setting Services to a Mortgage Lender

We Delivered Appointment Setting Services to a Mortgage Lender

A leading mortgage lender approached us for professional appointment setting services to help them funnel warm leads to their in-house sales team.

Case Study on Appointment Setting Services for a US-based Mortgage Lender

We Provided Appointment Setting Services for a US-based Mortgage Lender

Our appointment setting team was approached by a licensed US-based mortgage lender to assist them with appointment setting services for their mortgage clients.

Testimonials

We would like to appreciate your good work and the endless hours of service that you have dedicated to our company. You have all those affluences which accolades in a good and honest company.

Executive Team,
A Leading Medical Coaching Institute More Testimonials »

Speed Up Your Business Growth with Our Services

Every outsourced telemarketing services campaign is preceded by thorough briefing and intensive audio and video-based training. Our agents and managers are familiarized with the product, the accents, and the environment in which they are operating, to ensure success of the telemarketing campaign.

Our DMAIC-led telemarketing model, anchored in VoC-aligned pitch calibration and standardized training, enables you to swiftly move prospects from initial contact to closing. In a similar initiative, we achieved a 32.2% cycle time reduction for sales qualification using Lean Six Sigma control strategies.

Get in touch with us now for the best telemarketing solutions.