Is your organization struggling to provide your clients with great customer support? Are you falling short of skilled and trained resources who can keep your customers happy and satisfied at all times? Then, the right choice for your company would be to outsource customer support services to an experienced and skilled service provider. Outsourcing can help you save time and focus on your core tasks as well as save on costs.

Outsource2india is one such service provider who can help you with all your customer support needs. Our team comprises some of the most talented and skilled customer support experts who can cater to all your needs within a quick time. We leverage the best customer support tools and technologies while delivering quality services to our global clients.

Customer Support Services We Offer

Having been in the call center industry for over 21 years now, we are capable of understanding each client's unique requirement and provide them with customized services. We have a team of highly qualified and skilled customer support experts onboard who can cater to any of your needs within a quick time. Some of the customer support services we offer include -

1. Technical Support Services

   

   We at Outsource2india have the required skills and expertise to provide you with quality technical support services. Right from simple call handling up to business process reengineering, we can help you with any of your requirement with ease.

2. Remote IT Support Services

   

   We have a highly skilled team who can provide you with accurate and best quality remote IT support services. We have the required expertise to provide instant IT solutions and after-sales technical support in a cost-effective way.

3. Toll-Free Customer Support

   

   It gets really difficult for any organization to have a team of customer support executives. We, at Outsource2india, have the required skills, resources, infrastructure, and tools to provide you with cost-effective toll-free customer support services.

4. Email Support Services

   

   Email is turning out to be one of the most used and powerful means of customer relationship management and data transmission. We have the required expertise to provide email support services to non-technical as well as technical products or services.

5. Chat Support Services

   

   Customers are looking for instant replies and real-time help when they are looking for products or services online. Our chat support services can help you provide your clients with real-time support using chat and provide them with great customer support.

6. Social Media Customer Service

   

   Social media channels have increasingly gained popularity in the past few years. Customers prefer to get in touch with companies via social media channels. Our team at O2I can provide you with accurate and high-quality social media customer support services.

7. Video Chat Customer Services

   

   Video chat customer support is gaining tremendous traction in the past few years and more and more people are moving towards it. Our team of customer support executives can provide you with great video chat customer support services at highly affordable prices.

8. Multichannel Support Services

   

   Customers usually use more than one channel to communicate with any brand. It is important to be on every customer support channel which will help you provide great customer service. We can help you provide multichannel customer support services which include live chat, phone, email, social media, video chat, etc.

Our Call Center Portfolio

Why Choose O2I for Customer Support Services?

Outsourcing customer support services to Outsource2india can provide you with a plethora of benefits which you can take advantage of. Some of the key reasons for you to choose us include -

• Flexible Pricing Packages

  Working with us for customer support services is highly cost-effective. We provide our clients with highly affordable pricing packages which will suit their business objectives and the customer service budget perfectly.

• Best Infrastructure

  We understand that to provide the best customer support services, there must be the support of great infrastructure. We have access to the best infrastructure in terms of quality tools and technologies, world-class office spaces, and uninterrupted network connections.

• High-quality Services

  We believe in providing quality and error-free customer support services to global clients. We are an ISO certified organization which ensures that you will receive the best quality customer support services at all times.

• Multiple Language Support

  Are you looking to expand your business reach to different countries? We are here to help you. We provide great customer support services in multiple languages for any part of the world. We have experience in working with people from different countries and cultures.

• Experienced Team

  Being the top call center service provider in the world, we have a highly experienced, trained, and skilled team of customer support experts on board. Our team can provide you with the best services and cater to all your needs with ease.

• Single Point of Contact

  When you choose to partner with us for customer support services, we assign a dedicated project manager. This project manager will be the single point of contact for all your needs and will keep you updated about the project developments.

• Easily Scalable Services

  Our team at O2I have the required skills and resources to ramp up the services as and when the requirement increases. Whenever the client is in need to address a higher volume of requests, we can scale up the number of customer support executives as per the requirement.

• Information Security

  Data security of customer information is crucial and we take this very seriously. We are an ISO 27001:2013 ISMS certified company which ensures that all your data is kept completely safe and not divulged to any third party without the relevant permissions.

• Turnaround Time

  We operate from several delivery locations spread across the globe in different time zones. This provides our team with the time zone advantage and hence have the capability to deliver quality services within short turnaround time.

• 24/7 Support

  We provide our clients with round-the-clock support. All our teams including the sales team, marketing team, call center executives, and project managers are available 24/7 to answer your queries via phone or email.

Client Success Stories

Outsource Customer Support Services to Outsource2india

Outsource2india has been a leading provider of customer support services in India and a series of other call center services to clients around the globe. We leverage the latest call center tools and technologies which ensure that we are able to deliver services within a quick time without compromising on the quality. We have a fabulously talented team of customer support executives on board who are trained to cater to any of the client's needs.

Are you looking for a way to keep your customers happy and satisfied by hiring a reliable and cost-effective customer support service provider? Then, you have come to the right place. Get in touch with us today!