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Outsource2india, a leading outsourcing company in India, offers cost-effective Live Chat Support services to customers around the globe. Our comprehensive live chat support provides personalized customer service for various technical as well as non-technical products and services.
Live chat support helps companies interact with their customers by proactively inviting them to an online chat to provide support regarding their products or services in real-time. Chat support provides companies with an effective two-way communication system that can be utilized as an interactive customer support tool, as well as an effective marketing aid that converts browsers into buyers by providing them with sales and marketing support. Additionally, in comparison with live phone support, which requires heavy initial investment and high operating expenses, live chat support is available at a cost-effective and affordable price structure. We also specialize in providing the best-in-class video chat customer services at cost-effective prices.
Online chat support is pre-configured, easy to install and does not require additional modules or add-ons to be installed by the visitor. It uses functionalities available in any modern browser by default. When a visitor to your website requires assistance of any kind, all they have to do is click on the "click-to-chat" button prominently placed on your website. This will initiate a live chat session with a customer care executive, who will provide real-time answers to the customer's queries, and also cross-sell and up-sell your products and services in the process.
Choosing to install live chat support services on your website can give you several benefits:
A number of industries across various verticals use live chat support services to sell their products online and provide superior customer support. O2I provides technical and non-technical live chat support for clients in the following industries:
Outsource2india has over a decade of experience in providing various outsourcing solutions to clients from around the world. Our efficient live chat support services will ensure greater customer care and increased profits for your business.
We believe in total transparency, and allow our customers to make informed business decisions. Calculate your call center staffing and budget before taking the plunge! Gain higher conversion rates and increase your online sales with our customized chat support services. Contact us to find out more.