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Outsource Order Taking Services

Order taking has become one of the prominent businesses with an increase in demand for different products in the market. Gone are the days when customers could place an order only after coming across advertisements and only on a personal visit to a seller. Nowadays a customer wants to inquire thoroughly before placing an order so order taking services have been introduced so as to have a superior edge in the market and to satiate the customer's inquisitive mind.

If your organization requires order taking services, you need not have the order taking call center in-house, you can outsource it to a third party. With this development, many order taking service providers take a franchise of a company for taking orders on toll-free numbers specific to that company. In the crowd of the order taking service providers, Outsource2india (O2I) stands out since it has proved its efficiency time and again.

O2I is one of the world's leading providers of offshore online order taking services and can ensure that you have access to professional services at cost-effective price.

Outsource2india's order taking services

O2I provides the following online order taking services:

24x7 live order taking service through toll-free lines
Online order taking services, wherein online order taking capabilities is combined with live order taking services
Convenient message delivery is done through fax, email and pagers
Streamlined services, in which streamlined call reporting is dispatched immediately on the scheduled time
Customized services are provided as per the specific requirements of the client

Benefits of investing in order taking contact center services

There are many benefits of investing in phone order taking services but few prominent ones are as follows:

Order taking answering service enables you to reach to a larger section of the audience within a short span of time
Phone order taking helps to satisfy the immediate requests of the customer to know more about the product after coming across advertisements related to the product
Live order taking service brings enormous clarity in the mind of a customer after speaking to a live voice and getting all the issues clarified
Order taking call center services has an advantage over automated order systems as it adds a personal touch which helps in building the trust of your customers
Online order taking helps you to improve your profit considerably
Call center order taking service retains an existing customer and helps you to gain more customers as well

Order taking service providing capabilities at O2I

O2I has all the skills essential for providing phone order taking service, such as:

Perfect understanding of the product and all its features by the operators representing it
Excellent communication skills to convey the message of the superiority of the product to your potential customers
Knack for convincingly answering both expected/unexpected queries
Dedication so as to be extremely loyal to the product
Patience to deal with a number of potential clients untiringly

What our order taking customers need to provide?

O2I will need a few details from you to provide exceptional order taking services. You need to:

Provide the guidelines for product promotion along with all the detailed information related to the product
Monitor the service regularly and tell us whether the service is being provided in proper manner or not, then ask for the upgradation of the service as per your requirements. By this way, our call center order taking professionals can enhance their performance for best results

Outsource2india – Your ideal order taking services partner

O2I can provide you with the following benefits and give your organization a competitive edge.

Highly professional and well trained employees who make the most of the sales opportunity by adding a personal touch to it
Quick and thorough study of the product for better understanding
Cost effective and timely services
Well trained operators who provide the best of services
Round-the-clock service on a 24x7 basis
Capability to handle high volume phone traffic at any time

Outsource your order taking service to O2I and show your customers that you care. Start offshoring order taking services today.