Beware of scammers: O2I does not hire freelancers. Our projects are executed in our facilities across the globe. View vendor selection policy here.
Order Management Services

Outsource Order Management Services

Outsource order management services to Outsource2india for efficient order management and processing and streamline your supply change management at rates starting at just $12/hour

One of the factors that add to the success of a business is how the orders from customers are taken, managed, processed, and delivered swiftly. While it is quite important for companies to keep adding new customers to their business, it is just as important to maintain a loyal client base so that they keep returning to your services or products and make purchases from time to time. However, this also becomes one of the biggest challenges, especially with the growing need to make increased order deliveries with great agility. The process of order management and delivery requires optimized processes and efficient systems that add more speed to the whole process. Companies find it very difficult to keep up with the increased order delivery needs and at such times, outsourcing order management services can be very useful.

Outsource2India is a trusted order management service providing company that has extensive experience in understanding the business and supply chain management and the changes that have happened over the years. We have been successfully keeping pace with all the big and small developments in the field to offer up-to-date order management services and eliminate the burden that our clients face.

Our Finance and Accounting Portfolio

Order Management Services We Offer

Outsource2India offers comprehensive order management services to companies that find it hard to keep up with order processing and delivery needs that keep increasing by each day as there are more customers interested in the product and services. We work with experts who specialize in different areas of order management processes to offer you end-to-end order management services. Here are the several services that we offer -

  1. Customer Service

    Customer Service

    Customer care is a crucial part of efficient order management. Assisting readily and swiftly to clients helps in building a loyal client base and adds trust to your services while also helping your business flourish through word-of-mouth among referrals. Outsource2India offers complete customer care solutions as a part of the order management services to help you attend to your customers promptly. Following are the services that we cover in our customer care solutions -

    • Taking orders via calls, live chats, email, mobile app, website, etc.
    • Customer query resolution
    • Quoting
    • Service contract renewal
    • Resolution of complaints and issue management
    • Assisting in returns and refunds
    • Collections
    • Customer follow-up services
  2. Back-Office BPO Services

    Back-Office BPO Services

    Various functions of an organization concerning order placements from customers to order fulfilments mean large amounts of data and information to be handled on a day to day basis. To do it with accuracy and precision without any inconsistencies, there's a need for an efficient back-office management team. However, this can be a big burden on the organization, especially to keep up with so many in-house teams. This is why we provide back-office BPO solutions as a part of our order management services. Following are the back-office BPO services that you can find at Outsource2India -

    • Order data entry
    • Order verification and validation
    • Customer information data entry
    • Customer verification
    • Validation of the contract
    • Validation of the purchase order
    • Customer database management
    • Order status check
    • Order cancellation and refund management
    • Transaction processing and management
    • Billing and invoice services
  3. Finance and Accounting Outsourcing Services

    Finance and Accounting Outsourcing Services

    Finance and accounting are an inseparable part of order management services. Without accurate cash flow management and efficient accounting that comply with financial regulations, an organization might find it very hard to retain financial well-being. We offer customized finance and accounting outsourcing services to manage the accounting and financial processes concerning the orders, helping you focus better on the core operations of your business. Here are the several finance and accounting solutions that we offer in our order management services for businesses -

    • Invoice data entry
    • Invoice processing
    • Credit check
    • Generating and dispatching the invoice
    • Billing record creation
    • Account receivable processing
    • Cost savings tracking
    • Reporting

Our 3-Step Order Management Process

We follow a streamlined process to identify your order management needs and align our services with your requirements to help you manage order taking, processing, and delivery efficiency. Here are a few steps that we take to provide you professional-grade order management services -


01. Requirement Analysis

When you reach us via call, email, or any other channel, we get in touch with you to understand your business requirements to allocate resources, delegate teams and professionals to meet your specific needs.


02. Initiation

We then initiate the order management services by first coming up with a plan of action and implementation of the strategy. Our team of experts discusses the scope of the project and provide services that are delegated to them.


03. Reporting

Throughout our order management process, we make sure that we keep you in the loop by communicating updates about the project with you.

Other Services You May Benefit From

Why Choose Outsource2india for Order Management Services?

Outsource2India is the leading order management service provider with more than two decades of experience in the finance and accounting BPO industry. What makes us the favorite order management service providing company among hundreds of clients is the many benefits that come with our services. Here are a few reasons why outsourcing order management services to Outsource2India can be beneficial for you -

  • Cost-efficiency

    Outsource2India provides premium order management services at the best price. This is why start-ups, as well as well-established companies, have been working with us. Furthermore, our services help you save costs that otherwise would be spent on hiring full-time employees for order management services.

  • Time-Saving Solutions

    Our order management services encapsulate every possible solution for your order placement and delivery needs. Our end-to-end services take away major order-related responsibilities from your shoulders, allowing you to save much of your time and direct it to the core operations of your business.

  • Data Security

    We are an ISO: 9001: 2015 certified company. We take stringent security measures and follow international standards of data security to ensure that the data from our clients are completely secure with us. We also sign a confidentiality clause to give you a complete data security guarantee.

  • Accounting Standards

    Our finance and accounting solutions that form a part of our order management services are in complete compliance with international standards of quality such as GAAP (generally accepted accounting principles), Sarbanes-Oxley Act (SOX), and many more. You can be completely confident when you outsource order management services to us.

  • Scalability

    When businesses start getting more orders than they would have anticipated, there's a need for upscaling order management services. Our team of experts is capable of meeting high-demand efficiently without our clients having to deal with the added burden of having to work with more than one order management service providing company.

  • Technology and Infrastructure

    Over the years, we have built an incredible infrastructure and leverage the best software, systems, and technology in the industry to provide unmatched order management services. We keep updating our systems to add more precision to our order management services.

  • Transparency

    We keep updating our clients and provide reports and data, maintaining complete transparency.

  • 24/7 Assistance

    We have a dedicated team of customer care support service providers working at different time zones to take queries from people from all around the world.

Client Success Stories

Case Study on Accounts Receivable Services

Accounts Receivable Services Provided

Accounts receivable and claims management services were provided to small business owners, helping them cut costs significantly.

Read more
O2I Provided Finance and Accounting Back-office Support Services

Finance and Accounting Back-office Support Services Provided

We processed paperwork submitted by applicants to a Bank Loan Production Office, assessed the loan eligibility, and generated the required documentation.

Read more

Outsource Order Management Requirements to Outsource2india

As businesses grow, there's a need for improvised order management services. A reliable, trusted order management service provider like Outsource2India understands how demanding the business and supply chain management has become over the years. With increased demand from customers for prompt order delivery services, there's a need to overlook the entire process with the highest form of efficiency. Be it back-office BPO services, customer care solutions, or accounting services, we are well-equipped with the manpower and latest systems to provide you with order management services that are nothing short of excellence. Our commitment to catapult the growth and success of your business by adding more loyal customers to your client base drives us to achieve perfection and work with passion.

Get in touch with us now for the best order management services in India at the most reasonable price.

Contact Us


Decide in 24 hours whether outsourcing will work for you.


Our Privacy Policy.

Have specific requirements? Email us at: Info Email

Email Us Info Email
Flatworld Solutions Address


116 Village Blvd, Suite 200,
Princeton, NJ 08540