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Outsource2india Provided Outbound Calling to a Financial Services Company

Case Study on Outbound Calling to a Financial Services Company

The Client

The client is one of the most well-known and popular financial services companies. They help people to identify the stock market trends generate long-term wealth and also helping them with timely exits in the stock market.

Client's Requirement

The client was looking for a reliable and cost-effective outbound calling service-providing company. They had recently conducted an online free webinar for clients and were now looking for a team of highly skilled agents who would call the participants and convince them to attend a paid webinar.

The Challenges

Our team at Outsource2india had to face a few challenges while implementing the outbound calling service project for the financial services company. Some of the major challenges we faced were -

  1. The client wanted us to hire the outbound calling team within a quick time and start the project as soon as possible.
  2. The training material was not sufficient hence it took time to understand the business and its exact requirements.

The Solution

Considering the client's business challenges and requirements, our team created a streamlined plan for the client. We hired a team of highly skilled and experienced call center agents who were trained by the client before the project. Our project management team trained the agents and even conducted few mock sessions with the team before the actual project started.

The Results

Our team was able to convert a lot of potential clients and convert them to attend the paid webinar. The client was extremely delighted to see the quality of the services delivered by our team and also the cost-effectiveness of the entire outbound calling project.

Outsource Outbound Calling Services to Outsource2india

Outsource2india is one of the leading providers of outbound calling services in India and a series of other call center services to clients. We make use of the latest tools and software while delivering top-quality outbound calling services. We have some of the most skilled and experienced call center agents on board who can cater to all your requirements with ease.

Are you looking for an efficient outbound calling service provider? Then, you have come to the right place. Get in touch with us today!

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