The client is a leading medical insurance provider offering Life Insurance, Medicare Advantage Plans, Final Expense Insurance, and Medicare Supplement Insurance, among other insurance products.
The client was looking to partner with a professional provider of outbound call center services that would cold call individuals, generate interest in their insurance plans, obtain appropriate information, and transfer warm leads to their respective departments.
The main challenge was that the client wanted us to hire and train the agents ASAP and get them to begin delivering from day one.
We carefully understood the client's requirements and hired and trained two professional agents within seven days. The agents also were able to begin delivering the required results right from day one.
The client was very pleased with the deliverables of the team and has renewed the contract. Our engagement is still ongoing.
Outsource2india provides highly professional and reliable cold calling services as well as a full spectrum of other call center services to a growing and diverse clientele. We are ISO 9001:2013-certified and our 23 years of experience in providing call center services has provided us with significant expertise and insights into providing highly valuable services that take the agenda of our clients forward. Our team is thoroughly trained and will begin delivering results right from day one.
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