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Outsource2india Provided Appointment Setting to a Canadian Website Development Firm

Case Study on Appointment Setting to a Website Development Firm

The Client

The client is a leading website design and development company based in Canada. They also specialize in providing quality SEO services to small and medium businesses across the globe. They majorly target small and medium businesses, provide them with a website report card, and then pitch their customized services.

Client's Requirement

The client was looking for a reliable and cost-effective service provider who could help them with appointment setting services. They wanted a team of experienced resources who could capture the client's interest and process the information on their internal CRM application. They wanted a team that could understand the processes involved in digital marketing and website designing.

The Challenges

Our team at O2I had to face a few challenges while implementing the project for the client. Some of the major challenges we faced were -

  1. The client wanted a team of highly experienced resources who could work on their CRM application as well as be well-versed with digital marketing and website designing.
  2. The client had a short deadline and wanted us to quickly hire the team and start with the project.
  3. We had to hire, train, and create a team of highly skilled resources who would be able to train the future resources and scale up.

The Solution

Considering the client's requirements and business challenges, our team at O2I devised a business solution for the client. We quickly hired a team that had the relevant experience and was well-versed in website designing and digital marketing. We were able to source the right candidates within 5 business working days.

The team was comprised of a mix of experienced and young resources who could capture the interest of businesses and validate the appointments with key account managers. Our team was able to execute the inbound and outbound activities with ease.

The Results

The client was extremely delighted to see the results delivered by our team of appointment setting experts. Looking at the quality leads provided by our team, the client even agreed to add more seats in the coming months. The client was not only impressed by the quality of the results but also the cost-effectiveness of the entire project.

Outsource Appointment Setting Services to Outsource2india

Outsource2india is one of the leading providers of appointment setting services in India and a series of other call center services to clients around the globe for over 25 years. We have some of the most experienced and skilled appointment setting experts on board who focus on your requirements. Our expertise in the latest tools and technologies help us deliver top-notch services to our clients.

If you are looking for a reliable and cost-effective appointment setting service providing company, then look no further. Get in touch with us today!

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